I had concerns after booking this accommodation as I read before that breakfasts are dull and not good. This is not true! Breakfast was awesome with a variety of good quailty food. The hotel is on a hill, yes, but if you rent a car or like to walk it is totally fine. The street itself is quiet. Our room was pleasant and clean. Pls do not underrate this hotel it is misleading.

Huoneisto oli tilava ja moderni. Näköala kaupunkiin ja merelle miellyttivät, samoin rauhallinen tunnelma. Ruoka (aamiainen, illallinen) oli hyvää.

Grosse Zimmer nahe z Zentrum

Frühstücksbuffet haben frische Säfte gefehlt sowie Smothies Anschaffung von Kaffeemaschinen die auch vernünftigen Kaffee produzieren sehr empfehlenswert ..da zahle ich gerne mehr und habe einen vernünftigen Espresso .

Solo pasamos una noche, pero el desayuno buffet era bastante variado: diferentes tipos de cereales y embutidos, máquinas con varias opciones de café, bollería...Hacía tiempo que no veía un desayuno buffet tan completo. La habitación era bastante espaciosa, con vistas al Teide y el baño bastante amplio y cómodo. Todo estaba bastante limpio.

Por poner una pega, es que la habitación tenía pequeñas zonas con humedad en las paredes.

La atención del personal, las comidas y la piscina. Vale la pena el todo incluido

La limpieza de la habitación, es bastante mejorable ya que el suelo de la habitación sentí que no lo limpiaron, y la habitación tenía polvo

Amabilité du personnel, vue ocean

Quelques nuisances sonores venant de l appartement du dessus. Idem quand ce sont les femmes de ménages...

Las camas son muy cómodas

El caballero que nos atendió que no fueron las más idóneas no supo hacer bien su trabajo nos tuvo 1 hora y pico en la recepción por mal entendió ellos con booking.com donde le demuestro el correo que era para 4 huéspedes y ellos lo tenían para 2 tuvimos que pagar un suplemento de 73 € por 2

La Habitación y las instalaciones.

Todo estuvo impecable, nada malo que decir.!

Nice hotel, lovely staff and good food! Enjoyed time at the swimming pool:)

Питание (завтрак) был выбор, шеф повар по заказу мог приготовить как нравится яйца, блинчики. Выпечка, десерты, фрукты, питьё на выбор. Чистота в номере.

Плохой Wi-Fi, плохо работал, медленно.

Новый ремонт, просторный номер, все чисто, огромная и удобная кровать, балкон, ежедневная уборка, есть программа развлечений, умеренные цены в баре, теплый бассейн с хорошим видом, недалеко отличные пляжи.

Отель на горе. С пляжа и от ближайшего магазина/ кафе идти 8 минут под крутую гору. У нас были только завтраки они ок (маленький выбор блюд для людей с аллергиями !ДОБАВЬТЕ РАСТИТЕЛЬНЫЙ ЙОГУРТ! , нет свежего апельсинового сока, худшие чуррос в моей жизни) Также один раз мы докупили ужин за 18 евро с человека и это было зря. Выбор скудный, вкус еды тоже. Совет если не хотите чтобы уборщица заставала вас спящими или в трусах - всегда держите табличку "не беспокоить" они врываются вообще без стука и в 8-9 утра.

The suite is pretty comfortable and spacious with top facilities and amazing ocean view.

The food was very bland. Next time I will go to puerto de la cruz i will definitely stay in the same hotel but I will book without dinner.

The room was very spacious

The pool was a bit small, the breakfast lacked offer and wasn’t tasty

Todo en general y destacar el excelente trato del personal

The hotel, staff, and room were perfect, I noticed constant attention to details which made my stay pretty enjoyable. I booked all-inclusive and appreciated a good variety of food for each meal. Healthy and yummy options were always available. My room was spacious, recently renovated, and clean. Bonus points for the very comfortable beds.

Minor points: I queued for 25 minutes to check in (although it was past 20:00), and I would have appreciated more choices for Spanish and Canarian wines, instead of one wine on tap.

The best hotel we have stayed in Tenerife, and we have been in a few so far! The lift by the swimming pool is a life saver so you don't have to walk up the hill to the hotel. Thanks Maggie 😉. Nice clean rooms, Nice food. Great service all round. Free shuttle bus into town centre and back. Would recommend to anyone. Definitely coming back. 👍

Very clean, nice apartment, we got everything we needed, the hotel was lovely!

diverse breakfast, but no high quality food. below what you would expect from a 4-star hotel. the rooms were big and very clean.

weird elderly bearded grey haired guy at the reception desk, seemed to have a medical condition when talking, gesticulating, communicating. had no idea what the pilates studio schedule was and kept me waiting for minutes and minutes on end at check-in. who looks for booking.com reservations ON PAPER?! is this the system you have at the hotel?! LOL. plus: he claimed to give me the ocean view room as a gift, while i actually remembered i did book an ocean-view room to begin with, so it was to be expected anyway:)).

The staff were all so friendly and courteous. The room was sparking clean, spacious and comfortable and the facilities and food are really good!

Nothing!

Rooms are nice and spacious, recently modernised in parts.

photos only show the parts that have been modernised, other parts seem really dated and worn. entertainment was pretty poor. I chose this hotel due to it having a gym / fitness centre but this was closed during my stay which should have been advertised ahead to time.

Great pool and suite room with Teide view, breakfast with big variety, close to the nice beach :)

Located up on the mountain, quite long climb up=not comfortable, reception ladies are very not welcoming.

Big and modernly furnished room. Nice view from the balcony. Very close to Loro park.

Hotel does not have parking, but offers underground parking for 12 Euro per day. This parking is very narrow, like a tunnel and fits only very small cars, not recommended. However close to the hotel is some big parking (visible on google earth) where always were places.

no sound isolation, we heard someone having sex all night long

The room, food and the pool.

Pool is really nice. Room is clean. Easy to park alongside the road

Staff in the kitchen doesn't speak English well and it took us a very long time to make him understand we request to find another staff instead to cater us. We were not sure if he really doesn't speak English or he just doesn't want to understand our questions.

I loved the swimming pool and swam there most days. Breakfast and dinner were excellent with lots of choice. The room was very spacious with a living area as well as a bedroom. The roof terrace/balcony had an excellent view of Mount Teide and we really liked to go out and look at the views.

Labelling of vegetarian food. I had to work out for myself if soups were vegetarian or other cooked dishes. Sometimes there were bits of meat floating in something labelled "Sopa Verdura". It was a vegetable soup but with meat in it. The labelling for allergens was good but not basic vegetarian or vegan. We were half board so not entitled to certain drinks but this was not clearly labelled or explained. The result was I helped myself to some wine on the first evening as I saw other people doing and only then when someone saw me do this did they come and explain. I think it would have been a good idea to put clear labels up saying if certain things were only for people who paid for Fully Inclusive. I agree that alcohol should not be included in Half Board, but I do think that the fresh orange juice at breakfast should be included. However, we did think that half board was good value for money even without these extra things which we had to pay for.

Good location and area. close to old town and loro park. Rooms were nice and spacious. Very Modernised and we’ll lit up. Good selection of food and drinks. Hotel staff were very friendly and helpful

The bed that we had was very hard and it made it hard to sleep at night. Although it’s a double bed, it’s 2 single bed put together and it keeps separating while we sleep.

Beautifully clean, stylish room. Good buffet breakfast. Nice quiet location with free off-street parking.

Teide-view rooms are actually Teide facing i.e. not all rooms get a view of the volcano. Ours faced the wall across the road (which the receptionist claimed not to exist); a bit misleading to charge extra for the 'view'. Poor orange juice at breakfast unless you paid extra. Some people will struggle with the hill from town.