The staff were polite and apologetic.

Unfortunately it was evident that there was an infestation of some kind. I suspect bedbugs but I'm not an entomologist. Found in more than one room at the hostel.

Ubicación

Poca ventilación en el cuarto.

Location (Very Central) Ease of access, for a hostel very quiet. Staff were friendly and helpful, good value for money, no complaints!

Room not the biggest, but was expected for price etc.

Clean, city centre hostel, great value.

I didnt use the services.

Everything was great.

Water pressure in the shower was a bit low. Only negative point I can think of

Everything

Top bunk

Very clean lovely friendly staff and very comfortable would definitely stay again xx

Nothing comes to mind it was exactly as advertised

I have booked this hostel for one night , must be the best hostel I ever stayed at. I love the way the beds are designed and the fact that are more than one bathroom in the room. woke up looking at the castle. it’s a bit noisy in the morning, but didn’t bothered me much, the staff member who booked me in, absolutely lovely, thank you!! got a really good bed. I love the size of the beds , extra light you have above your mattress just in case you don’t wanna disturber others if you need the light, the kitchen is fully equipped and there is 24h reception.

it’s not that I didn’t like, but it can get improved. a few people don’t have that common sense and courtesy of turning off the lights when it’s getting really late and don’t have the understanding that this is a common sharing space so we should be mindful about others on the room so I think the room should have multiple lights with different switches so when someone in a certain part of the room can have the lights on if they needed while the other rest of the room can enjoy their unlit space. also, again this is mostly common sense , you will think, but the door is kept being slammed when in and out so probably an anti slam door is needed

The facilities are amazing and very good. Staff were very friendly and keen to assist

The only problem I have is with fellow residents. Hygiene was very poor with some therefore the room stunk of faeces and one guy started blasting out music at 4 am. I don’t know how he did it as he was fast asleep when I went to switch off his phone

Very convenient location. Good comfortable clean kitchen, the kitchen has everything you need to save food and have breakfast or dinner.

I didn't like my bed upstairs, an uncomfortable metal staircase was a problem for me to go up and down, since I'm 64 years old.

Very good location, nice and polite staff. Very comfortable for short stays with good value for money.

The hostel was friendly and comfortable It is in a good location near station and close to the city centre. It is an ideal base for exploring the area.

all good

it’s located in a really good place, in the downtown of the city.

the toilet didn’t work well