Nothing just waste of money no value for money

Everything room staff no water in room not even in toilet don't know why they changed so much for the crap

Location of hotel

Room, food

Good

Good

Only the location of the hotel

There were 2 water seepages inside the room and the water was continuously leaking just near the bed and in the washroom. We stayed for 1 day, lifts were not working for half of the day and they gave us a room on 4th floor. I requested them to give it on lower floors because my parents are old. Due to lift maintenance, we had to suffer a lot. I requested them to use the lift in presence of the service men, but they denied to do so. Additionally, the condition of the rooms was so bad, we could just smell cigarette all over the room. And this property definitely feels like a brothel at some point of time. Overall it was a pathetic stay and the way they talk, specially the manager in the morning shift, seems like he is doing us a favour by letting us stay there.

Nothing

Property doesn’t have restaurant (as showed on pictures) due to Covid…well, I would say this excuse is no longer to be used. Bedlinen were dirty and smelly (cigarettes), duvet was brown instead of white due to dirt. Phone rang all night, and no staff speaking making impossible to sleep. Was asked to pay the entire stay at the check-in, what is not as per the booking policy and they refuse to reimburse me when I informed them I was leaving after a night, as I couldn’t sleep. The manager was rude to me and had to get some support from Booking to sort the situation out.

Staff said no room available

Staff behaviour

Location is great and rooms are decent size. Nothing to complain for a business traveler.

All was good so nothing to complain about.

It is in the heart of the city and in proximity to some good restaurants.

Lights in the room were very dim.