Cute spot in a good location. The AC wasn’t working in the living area.

This property has very few positives. Pros - Location Cons - The property says it is 2 bedroom and in the description says 3 bedrooms. It is a 1 bedroom. It has a platform above the kitchen that is a little less than 5 feet tall that they are calling a bedroom. It is fully open. My daughter that stayed in the platform is 5’10”. The property listed a washing machine when I booked. That has since been removed, but it still says washing machine in the description. The washing machine is there but has not been working for some time as it has a sign on top that was once white and red and is now yellowed from time. The property says it has air conditioning. It does have air conditioning units but those do not work. The room never got below 28 C. They know it doesn’t work because the place has 6 fans and a portable air conditioner that is useless because it doesn’t have the exhaust duct. The most inexcusable was the lack of a wine corkscrew.. We are in Italy! Who is not having wine?

No air conditioning and no response from boat, my family and friends and I all became sick from the heat exhaustion, this is dangerous in July and August. The unit was almost 30 Celsius inside!! No response from the host. If give it 0 stars if possible due to this. If the AC worked this would be 5 star. Also no washer dryer working either.

It is a great place in a fantastic location. Emi who checked us in was wonderful!! It was our second time staying there. It was hot with the AC not working but we used the fans. We stayed busy and loved our time in Florence!

Location was great ! The air conditioner was out and it was unbearably hot. The washing machine was out of order( one of the main reasons we chose) they informed of these issues the day we checked in after having booked many months in advance . The out door area was filthy and needed to be hosed down and the cushions were too dirty to sit on. I asked if they could send someone to clean it and they wanted me to send pictures like they didn’t believe me and I had nothing better to do in Florence than complain . We left after 3 of our 5 nights we had booked . The couch and kitchen stools are old stained sand should be replaced and there were ants in the apartment . I know I didn’t book a 5 star accommodation but it was very disappointing

This was absolutely the best location to stay in Florence. We also loved the outdoor rooftop. Will stay here again!

need to update the photos of the apartment. difficult checking in good location

The apartment was clean and lovely. The best part is the outdoor space. Second bedroom is a loft with a low ceiling but the bed was comfortable and worked well for our group. The air conditioning did not seem to work. The only downfall was that the overall communication with “SWEETSTAY” was poor. The fellow who met us to check in was great but leading up the trip and while we were there, response time was less than ideal.