Checking-in was great, staff very good. The room was average, unfortunately, I didn't get back to the room until after dinner and the sewer gas smell in the bathroom was horrendous! Checked out early morning for my flight. Told front desk rep about the sewer gas smell, really no help as he offered to have security check it out?? No offer to help offset a terrible experience. Buyer beware.

Over night due to Hurricane Milton. staff was incredible calm cool collected

The hotel has a great view the service was excellent I really enjoyed the time that I was there.

Service was good, but the rooms and some common areas were worn badly. The room's AC wasn't working upon arrival and the carpet looked decades old. We were surprised at how there were few amenities in the room. At least the bed was comfortable, the bathroom was clean, and the location was great (scenic, walk to cafes/restaurants). We won't stay here again unless Westin invests the money to refresh this hotel.

Grand location 1 bottle of water in the room for 2 people. . No bath gel in the shower. Empty. Breakfast in unmarked room. Hard to find.

The hotel was ok, but did not met expectations. It is clearly older and need of updating. But we followed this stay with a much cheaper hotel and it was so much better. It’s seems the Westin is old school and thinks the price is justified because it is a big hotel with amenities. Overall, it was ok, but was kind of a left down. - showers were tub based and old - wall cracks - not dog friendly, thought it is supposed to be. Walking the dog was far away down an unlit path. Very strange. The staff was nice (except one person at check in who seemed to think the conversation with another employee was more important). housekeeping was very nice.

Excellent location!! Right on waterfront near some pretty good restaurants within walking distance. The customer service was great didn’t have to wait too long to check in and they were very accommodating with My mother’s wheelchair/scooter needs. Since we were obviously traveling out of state, we had a scooter delivered for my mother and as we checked it the staff brought it around to us. There is a $25 resort fee. You have to pay each day that you were there. The hotel does it give it back to you in credit to use for breakfast or other restaurants on the premises. This would be ideal if we could use it for the marketplace to buy drinks like water. We did use it for breakfast. Breakfast was amazing. Great options for all dietary needs however they do charge an 18% service charge so it’s just a way for us has been more money at this hotel. That’s really the only thing that I really don’t appreciate which is why I can’t give a full five stars but my favorite part of above house was the beds.

Husband stayed for a one-night business trip. Room was clean, and view was good. Only downer was that the carpet in the room appeared worn. Shenaaz was great for her customer service! She was able to get my husband in early. Great Job!