Staff was so sweet property was comfortable and clean and relaxing one night with you all but wish I had more days ! Very pleasant and room Ambiance was great with the lighting and set up thank you

nice place, near beach, and service is very cool.

The property is undergoing renovations right now, the common area, although clean are scant.

Being a three minute walk to the beach in one direction, and a two minute walk to stores, groceries, pharmacies, etc in the other direction was ideal. When on the beach, one has no idea of being close to anything else. Staff was particularly helpful, friendly and very kind. Staff and location were the big things. Of course it was clean. It is not a luxury hotel in the sense I think of luxury hotel...but it had all the amenities of a luxury hotel at normal-people rates.

Lovely staff, great location, great room and cleanliness. We stayed at the family room as a family of 4 and it was a big room and we didnt feel overcrowded. We lived it and would definitely stay again

You have to pay for the ice if you need some.

My room had a mildew smell. I didn’t care to change and complain but I probably could’ve asked. The staff was very nice and room cleaning each day seemed decent enough though I don’t know how thoroughly they clean. I clipped my nails and saw one of the clippings there the days going forward so I don’t know if a thorough floor cleanse is daily. All of my cleaning people were nice though and I could tell the toilet and shower was cleaned each day Area around the hotel was great! Very walkable, very safe besides the occasional aggressive hobo. Free beach umbrella and chair each day was AWESOME! The rooftop terrace in the photos does not exist

Staff was friendly and helpful

Staff was amazing

Vactime easy going

It's a nice hotel, with a great breakfast, good Wi-Fi, comfortable bed and pillows. It's close to many nice restaurants, some of them authentic Brazilian . The room is very spacious, and the price is moderated. I had intention to extend my stay for more three days, and that would be with my husband coming form US, however, I never got the price and if I could stay in the same room. Then , I moved to another nice hotel.

Staying at the Grand Mercure in Rio was a great choice. Safe, clean and with the kindest and most helpful staff, we really enjoyed our stay. The staff had some great recommendations for places to eat which really helped us!

We stayed here for our 10 year wedding anniversary. It was a good price and very close to everything we wanted to do. Very central. Our room was fine except that the air conditioning was leaking.

Hotel looked nice, room was spacious and staff welcoming. Location good for attractions, but a little restless/shady in the evenings. For a 4 star hotel I was surprised they charged us for coffee capsules they provided in the room. Have never seen a 4 star hotel without complimentary coffee or water.

It is an OK hotel, in a good location as it is very close to the beach. The staff is friendly and very helpful but this is not what I would describe as an upscale hotel. I found the room to be a bit uncomfortable. My main issue was the cleanliness. At the beach, I could not find a tent it Keep in mind that if you need to iron or use a hair dryer, you need to request these and they may not be available. I found the room to be uncomfortable,

Adjacent to the beach. Decent facility. Our room was a bit small and there’s no pool. But decent price for the location. Staff is very friendly and helpful.

Other than the AC noise that caused a change for a different room, this hotel is excellent. The 4-star could go up to 5 if the maintenance were a bit better. Excellent service from the staffs.

Great location. Nice service

This hotel is steps away from Rio’s quintessential beach. Felipe, one of the hosts, was very efficient, friendly, and was ready to give tips on where to go and what to eat. The property itself is a bit dated and the hallways feel a bit cramped. That said, you come to Rio to enjoy the outside, so balance your expectations, location, and price point.

I really enjoy staying in this hotel. Breakfast was excellent and Linda was a great helper and very friendly

Very satisfied with Grand Mercure Rio de Janeiro Copacabana. Excellent hotel.

Very nice hotel in a great location. Staff were very friendly and helpful. They also made some great recommendations for shopping and dining. Location is few steps from the famous fort which has one of the greatest views of copacabana.

very good

PICTURES AND LOCATION IS NOT ACCURATE, hotel is NOT in front of the sea, not even close, there is NO sea view!! There is NO pool, the pool in the picture is not from the hotel!!

Nice hotel in a good location. The breakfast area is very strangely laid out.

The hotel is located I. A beautiful part of town. Tons of restaurants to choose from and right near the beach. The breakfast is amazing! The gym has a great view but most importantly was the helpfulness of the staff and how positive they always were. Bad point. The internet is horrible, awful wifi. I had to check out and move hotels to work because the internet wasn’t good enough to have calls.

That was very very nice experience in Rio, all good and the best service was the girl in the breakfast who make the omelette and the guy in the reception is white young guy his name is ommar I think, but those two are amazing service VIP.. the hotel need to feel proud of them 👌 Thanks so much

Great team

Their credit card payment system is not the best. As a matter of fact my visa cash rewards was accepted in many places, but not at the hotel.

The property was close to the beach, was way overpriced for the value and service (because of Carnival), but even at its usual rates was high. Th staff were all exceptional friendly, were good at arranging for taxi, were fair at arranging for tours, and were pretty bad at giving directions or guidance concerning subways and busses, restaurants, ATM machines (that other hotels actually have in their lobbies!). The hotel provided ample security, had an absolutely marvelous breakfast with long hours to accommodate the all night carnival party scene (those just returning at 6 and those who slept late (though 10 should have been 11!). The room was small and the bed and bath were comfortable and spacious. The shower was the best designed I have seen in any hotel- with the on/off & temp regulator on the wall opposite the shower head (a rain style) and a hand held with a button to switch between shower and hand wand. The room attendants were very good; room food service person were good, but the menu for dinner and lunch is sparse and average at best. Front desk staff were always busy, but were efficient, so wait times were tolerable, and very friendly, even if not always so knowledgeable about the surroundings.

An expensive hotel where internet does not work.

Didn't like the lack of a view. I loved the way the staff worked hard to make stuff right.