Nothing working in room. Poor service. Lousy amenities. Dirty.

Has an amazing solo stay, staff are friendly and was there for anything I needed,

Awesome experience. Will be back and already referred someone

Great stay at the Safari Park Hotel. Did not use the casino. Appreciated all the options for food--Japanese, Chinese, Italian, International. Lovely buffet breakfast. Service was terrific.

Best place in Nairobi for business and pleasure. Here you can work and gain strength at the same time. Excellent gym, three restaurants, outstanding personell.

Safari Park Hotel and Casino is a wonderful place to stay for business or holiday. This hotel is so big and has so much to offer that you can't get bored. You have 5 world kitchen restaurant, live acts, bars, lounges, fitness, swimming pool, wellness, spa, etc. I loved my stay there.

Overall property was very good... WiFi not great... room was fine but seemed old... overall I would stay there again

I visit this hotel regularly on my way in/out of Nairobi as it's convenient to the airport and has loads of amenities. It is a charming place with lots to do and a great place to take a break away from work.

I visit this hotel regularly on my way in/out of Nairobi as its convenient to the airport and has loads of amenities. It is a charming place with lots to do and a great place to take a break away from work.

I've been visiting this hotel for a number of years. It has alot of character, amenities and the staff is great. It feels like a true African Safari-style getaway.

Ive been visiting this hotel for a number of years. It has alot of character, amenities and the staff is great. It feels like a true African Safari-style getaway.

Safari Park hotel is one of the safest hotels with professionally pleasant staff. From the Gardner’s to the supervisors, every employee was helpful and pleasant to assist staff. Knowing that there is good lighting and securities in the compound of the hotel made me feel safe to leave the restaurants at night and walk to my room . Very satisfied with my stay.

The grounds are absolutely breathtaking which make up for the rooms which are average. The staff seemed overwhelmed by the conferences that were occurring. They accommodated the lack of ironing boards by pressing our items which was perfect! There was no low fat milk at the coffee bar (or nondairy options) and after a 15 minute wait apparently none in the entire hotel. Also, we upgraded for a 4th guest to stay in our "suite." We received the most terrible, dirty cot you could imagine with a paper thin mattress. We just double up in the small beds.

The property is NOT suited to white people, we were made to feel very unwelcome and when we complained about the service to our embarrassment the Manager ticked off members of staff in front of us, very uncomfortable situation, breakfast first 2 mornings at 9am we were unable to get butter for toast, waited 20 minutes or longer for coffee as conference guests clearly took priority as at the poolside awaiting towels and loungers, 500 shillings for a tennis ball - every item was an additional cost, 50% discount on breakfast for one morning was received but with 2 children it was not about the finances it was about having breakfast and an enjoyable stay, having visited in particular Nairobi and stayed at various hotels this was shockingly a dreadful experience, never ever again - City Hilton for example provides by far a top service with a lovely warm pool and the staff exceptional unlike I am sad to say with the Safari Park Hotel

Bed old and uncomfortable shaking and loose. Did not meet our expectations compared to other hotels I have visited

The hotel is situated in a beautiful park, it has swimming pools, which I havent tried, several restaurants of which one works around the clock. Staff are very ncie and service in general was good. The room was very big, with a nice balcony overlooking the park, good amenities and comfortable bed with mosquito netting. The hotel has a rustic feel, and overall is very charming, a green oasis outside of Nairobi.

Everything is wonderful, there was a mixed up at airport nobody came to pick us up. Hotel manager Steven was very concerned the next day and came to apologize to us again and again . I truly believe and hope it is just accident and no hard feeling about it

Everything was fine! The staff was very friendly! They fulfilled each request.

The positive: Hotel and staff -- the grounds are beautiful and the staff is great. The negative: Location -- it is quite far from the airport and Nairobi and the surrounding area is depressed and noisy.

The Hotel Safari Park is indeed an oasis, away from noisy Nairobi centre. The only problem is the roadconstruction which is taking forever, and in the night/ dark the road is not always safe due to incompetent drivers. Even at 05.00 am the ride back to the airport is dangerous. For the rest the hotel is highly recommendable to everyone

This was one of the best hotels I have ever stayed at. With Nairobi being a cautious place to be, in way of safety and confort, this hotel makes you believe you are in a different enviroment. In addition to the wonderful and friendly employees, they have a doctor that will make "room calls" if you are not feeling well FREE. I couldn't believe it because my husband became sick and the doctor was there within 30 minutes of me calling. The restaurants were wonderful, the free breakfast was out of this world, and we lacked nothing while staying there. I would be a spokesman for this hotel any day of the week. We loved it and can't wait until we return.

A birthday dinner at the St. Paul Grill was wonderful. Was so nice to be able to charge that bill to our room bill for the night. Went to the Science Museum to see the Dead Sea Scrolls exhibit in the morning before we checked out.. all was great.

I love Safari Park. This is my second stay there within the year and this visit was just as great as the first. All the staff are friendly and always most helpful and accommodating. The grounds are wonderful. It can be quiet and peaceful or full of life - as you choose. The rooms are satisfactory, clean and comfortable. I will always go back and I have recommended Safari Park to my friends. For those who say it is not a five start hotel - it most definitely is, but it depends if you are looking for materialistic or enjoyment and peacefulness.

The major problem I had with the Hotel was that they did not have heating in the rooms and beleive me the rooms were cold. All they could offer were extra blankets. That would suffice when you are in bed, but what about when you are just chilling in your room on the seats?