Staff was great, room was very clean, beds were very comfortable, and they had a tasty breakfast. Would definitely stay there again.

Property was well taken care of. Room was clean and comfortable. Three issues I had were: 1. I traveled from Fresno to stay at your hotel and I arrived 30 minutes before check in time. I asked the front desk representative if I might check in a bit early; she said that even though the room was ready, it would cost $20 extra for early check in! What? 2. When checking in later in the evening, I was told that there is a $12 parking fee? Who does that? 3. Breakfast was sub par. I realize it's "free", but the eggs and sausages (along with a few other items) need help! Just my opinion. Thanks for listening.

The room was clean but dated. The hallways and common areas are show lots of wear and tear. The elevator is very much in need of repair or replacement. The door is noisy and the entire car starts and stops abruptly between floors. I was very displeased in some of the fees. I showed up 1 hour and 10 minutes early and I was charged an early check in fee for a room that was all ready to go and not still being cleaned. Also the parking was $12.00 a day uncovered with no security. I feel like I was nickel and dimed upon arrival.

Friendly staff, very comfortable bed.

The carpets need to be update I had to leave and was unable to stay the next night . The manager made me pay for the next day And checked me out as of 7/31/24. However I check out 7/30/24 So I had to pay both nights. So not happy

Nice people

This is our third stay here this summer. We have been extremely happy each time. We especially appreciate the staff, particularly at check-in. She was fabulous! We're always sorry we don't have a reason to stay longer.

Wonderful place to stay while visiting family. Clean, comfortable beds and excellent breakfast

Did not like the pop up $12 parking fee.

Very clean, friendly staff, and conveniently located.

Just a basic hotel Absolutely nothing special or cozy Bathroom could have used a deep scrubbing Break didn’t have any fruit but sliced oranges Limited toiletries The pool looked cloudy and gross

The staff is nice but the hotel feels dated and worn. The shower leaked all over the bathroom and beds were inconsistent. Great proximity to the the Sun Splash water park and short driving distance to lots of restaurants. A fair deal if you can get the rooms on sale/discount but don’t expect too much.

Great value

Good service

The staff were lovely room was nice breakfast was amazing

I made the reservation a week before and when I arrived at the hotel they told me that they did not have a room available for me but that they reserved a room for me with the hotel that is next to them. It took me half an hour to check in because they did not know nothing about my reservation in fact they wanted to charge me again until I told them that I had already paid and that I couldn't pay again well they gave me the room we went into the room we left our things and left when we returned we noticed that the air conditioning was working call reception and he told me and he told me he arrived 20 minutes passed and he didn't arrive and I called and he told me room 310 he arrived in 5 minutes it took him another 20 minutes to arrive and he couldn't do anything and he said I was going to go see another air conditioning problem and I came back in 5 minutes, 20 minutes passed and I called the reception and the only thing I could do was give them some bentilators for all this without being able to rest, it was 11 at night.

Everything was great. They just charge you for parking. That’s the only thing I didn’t like.

We were traveling with two dogs. Nothing was said to us at check-in about extra charges. One night, the dogs started barking in reaction to unacceptable noise level coming from two nearby rooms. We had left the dogs in the room for the evening. The lady at the front desk called us, threatening to have us leave the hotel room if the dogs continue barking. Very little sympathy, understanding and a lack of clarity from the part of the staff (one person, mostly) tainted our experience at the Fairfield by Marriott in Roseville.

Good breakfast

Woman at the front desk is amazing! She went above and beyond to help us.

The area is nice and close to family. The 12.00 parking fee is excessive for what you already pay for the room. Maybe it's to cover the free breakfast.

Front desk personnel were great.

They surprised me with a $12 per night parking fee then I had to parking in a restaurant lot next door

This was the cleanest and well organized hotel I have stayed in for a long time! They have taken up the carpeting and installed LVT for a cleaner look. It was well stocked with amenities. And all the staff were friendly and helpful! I highly recommend this hotel!

Everything great

The hotel and staff that we had contact with were all very nice. It was generally clean but there were clear examples of aging… the bathtub had wear and rust near the drain and it made it question everything I’m afraid. The toilet was old and small and very low to the ground…again not horrible just kinda “cheap”. There were old tvs and AC units in the stairwell out to the parking lot… I don’t want to see that when paying $250 a night. But the worse had nothing to do with the hotel just the rudeness of guests. I brought grandchildren there for an overnight staycation. After an evening of shopping and Chuckie Cheese, swimming was a huge request. I delayed the first visit to the pool because a female had set up her office with several computer screens sitting on top of towels as she interacted loudly with people on her computer while she stood in the water. We waited over an hour and finally at 9:30 with a 10 pm posted closure, I allowed them to play in the water though I tried to keep them quiet in consideration. I tolerated the attitude she threw off and got the kids out promptly at 10 while her sense of the enjoyment of those around her or respect for virtually anything was proven as she stayed past closing. Appropriate for your room not in the pool M’am and yes, I do feel staff should have addressed it. Other interactions were good but there was a general sloppiness whenever doors were open. Towels, food, stuff stacked everywhere. Storage is tough. I get it. Close the doors.

This Hotel got the job done for what we were in town for. The hotel staff was not very welcoming, and the facility is very underwhelming.

We enjoyed this hotel, but there is a lot of traffic noise, sirens, and motorcycles. The room was clean and the bed was comfortable. We would be sure to get a room on the back side so maybe less traffic

Staff was great. Breakfast was very good. Hste that thrres a separate charge for parking and we were told before arrival.

This is my 2nd stay at this hotel. The staff are pleasant, friendly and eager to make their customers happy. I notice that the staff get along with each other. I plan to stay there in the future.

The customer service I received from the hotel staff was superior.

Somebody broke into my truck and stole my luggage right in front of the building. Not very happy and on top of that, they charge me $25 To park in the parking lot to get it stolen.