Easy access to the tuorist spots

Clean hotel

Having a airport transfer is a nice touch to the foreign guests

Need to educate the front door(lobby) man strictly.Plese train them not to share taxi fee with call taxi driver.Hotel must let call taxi driver to inform his taxi fee before customer get in to a taxi.

Need to educate the front door(lobby) man strictly. Plese train them not to share taxi fee with call taxi driver. Hotel must let call taxi driver to inform his taxi fee before customer get in to a taxi.

because of generous manager of this hotel we could stay there lovely.

The room is good.... Location is fantastic! However, if the room could be renew... that would be perfect!!

I enjoyed my stay here! It was clean, well appointed, and the staff was friendly and helpful.

Was made very uncomfortable at check in by female senior hotel staff because my booking date 31/3/18 did not match my actual check in date 24/3/18. Not sure what happened with electronic booking page but pretty sure i put in correct dates. Was instructed to correct the the error by this very severe woman.Went to room WiFi did not work. Staff came to room. had no idea what he was doing to fix. Tokenism! Eventually problem was solved by the Hotel Mgr. I then told him what he could do with the womans instructions to correct my booking error. On check out reception was sleeping at his post. Would be shot at dawn if in the Army. Took them 15 min to make up my bill and i nearly missed my company transport to work some 5 hours by bus up country. Did not want to give them credit card (and they never asked for one) because i thought they would charge me for a room i had already paid for due to booking error. They told me they had nothing to do with Plaza Hotels organisation . Just using brand name.Will try Crown Plaza VTE next time. Cheaper and looks better.

Was made very uncomfortable at check in by female senior hotel staff because my booking date 31/3/18 did not match my actual check in date 24/3/18. Not sure what happened with electronic booking page but pretty sure i put in correct dates. Was instructed to correct the the error by this very severe woman. Went to room WiFi did not work. Staff came to room. had no idea what he was doing to fix. Tokenism! Eventually problem was solved by the Hotel Mgr. I then told him what he could do with the woman's instructions to correct my booking error. On check out reception was sleeping at his post. Would be shot at dawn if in the Army. Took them 15 min to make up my bill and i nearly missed my company transport to work some 5 hours by bus up country. Did not want to give them credit card (and they never asked for one) because i thought they would charge me for a room i had already paid for due to booking error. They told me they had nothing to do with Plaza Hotels organisation . Just using brand name. Will try Crown Plaza VTE next time. Cheaper and looks better.

Not bad although I would have been disappointed if Id paid full price. We got moved here from another hotel and Im not particularly a fan of posh hotels. The breakfast was a mediocre buffet. The steam room and sauna were not meant to be included with the room although they had made a mistake and stamped it on our room card so we got it for free. Wouldnt be impressed if Id paid $200 and didnt get all the facilities included! I enquired about buses but the staff didnt know anything about public transport and kept offering me a car or taxi. Room was nice.

Not bad although I would have been disappointed if I'd paid full price. We got moved here from another hotel and I'm not particularly a fan of posh hotels. The breakfast was a mediocre buffet. The steam room and sauna were not meant to be included with the room although they had made a mistake and stamped it on our room card so we got it for free. Wouldn't be impressed if I'd paid $200 and didn't get all the facilities included! I enquired about buses but the staff didn't know anything about public transport and kept offering me a car or taxi. Room was nice.

Not bad although I would have been disappointed if Id paid full price. We got moved here from another hotel and Im not particularly a fan of posh hotels. The breakfast was a mediocre buffet. The steam room and sauna were not meant to be included with the room although they had made a mistake and stamped it on our room card so we got it for free. Wouldnt be impressed if Id paid $200 and didnt get all the facilities included! I enquired about buses but the staff didnt know anything about public transport and kept offering me a car or taxi. Room was nice.

I dont know how they rate the hotels in Asia, but it was like a tired , dirty holiday inn

I dont know how they rate the hotels in Asia, but it was like a tired , dirty holiday inn

I don't know how they rate the hotels in Asia, but it was like a tired , dirty holiday inn

Held Int'i congress at Lao Plaza. Well organized assistance and well trained staff. Hotel air conditioning is old and somewhat noisy but room is clean and all in all satisfactory.