Reception is good, room was a bit scary because the window can easily open from the outside but it was quite clean. Comfort room was too small, that you have to bring your own soap. It was nice for a budget friendly stay.

Rooms are too small to fit the luggage of two people. Beds were made, but no change of sheets. Towels were removed and not restocked. Coffee was available, but after a cup on the first day, we stacked the (clearly) dirty cups, and they weren't removed, changed or anything during our 4 day stay. That's an interesting strategy for keeping the costs of coffee down. Breakfast was not offered, and neither upon exit or entering, during our stay, did the receptionist look up, even though we had to pass within one metre of him. We had one key for each room, and only one, så if you wanted to come back at different times, it wasn't possible. The location wasn't impressive, but it's near Victoria Station - still quite a walk though. Stay somewhere else, and use a few more pounds per night.

Price was good

Positives: Good location to Victoria. Friendly staff and quite enough. Negatives: steep staircase, very small bedroom and even smaller toilet. It was the smallest I ever been, I could hardly move and I am petite! Only two small bath towels that smelled of foods. No hand towel provided. The taps on the sink are mixed up so the one marked with hot water is the cold water and vice versa.

Great for a budget friendly stay. Room was clean abd the hotel staff let us hold our bags before check in and after check out.

The property is very basic and dated. Although expensive it was the lower end of properties locally so be prepared for the style, amenities and standard to reflect that. TV didn't work, rooms very dated. Fire doors propped open. I'd probably not stay again but was all that was available for the dates I needed to be close to the Royal Chelsea Hospital

This hotel was great for me because of walking distance to Victoria bus station and #25 bus stop for big bus hop on hop off. There are also a few food places close.

The air in the rooms needs to be refreshed more often. Other than that everything is ok.

Good budget hotel in a very convenient area of central London. Lots of dining options nearby and safe area. The hotel is basic but it's nice to have one's own space without overspending. Would happily return.

The rooms was a bit on the small side and was incredibly warm but, it was very cheap for three nights, the bed was very comfy and the staff were friendly. Its in a great location for some sightseeing and underground stations. The housekeepers refreshed rooms to a high standard both afternoons.

Ok experience perfect for short stays or working in Victoria or Victoria train station. The hotel cleanliness was adequate

Great location, walking distance to central London and tourist attractions. The little tiny TV was just cute. Terrible video quality but we laughed.

I do not recommend this place. It's not good staff are rude not polite and room so unhygienic and smell so bad it's really not worth it the money I don't like it and there is some noise every time and facilities nothing.

Budget hotel. Small bathroom with no racks or hooks to place towel or clothes. I don’t mind the TV being so tiny, but it’s way up high . Would be nice if it was lowered so that I would not get a neck pain. Room with a kettle and a hair dryer.

Good location but the facilities are basic and the room is very small

The facilites were quite old and deteriorated. The room too small without space to leave your suitcase, as well as the toilet, in which the shower shared space with the washbasin. The carpet was antique and old-fashioned whi ch didn't help the room look clean enough. The mattress was quite uncomfortable.

I messaged about an accidental booking on the wrong date (very early in the morning and was accidentally booked for that day instead of the next) and was hoping to amend this. No one responded to my request.

The bed was uncomfortable, bathroom small, and not well maintained. The shower was held together with a plastic water bottle….

I really liked the staff. The cubicle-sized private bath is a bit claustrophobic. Comfortable bed. and clean.

Easy to find and not far from Victoria station. Lent me a spare phone charge plug. Upgraded my room at check in! Very nice staff. No air con during a hot day and could barely get a cell signal in the room and surrounding block are my only negatives. Otherwise would stay again if passing through London for the night

Stayed 3 nights. Never again! Whoever was on reception one night was either on his phone or someone was outside and he was shouting, arguing and swearing for hours in the early hours of the morning. Me and my daughter were terrified. It was as if he was right outside the door. I almost called the police as he was very aggressive. VERY VERY unprofessional, rude and intimidating. Shameful place.

If you are looking for absolutely no frills, cheap, and pretty close to some attractions, this is fine. However, be aware that it is not the cleanest, there is no elevator, and it gets hot in the room! The bathroom of the room was tiny and you’re basically showering right on the sink and toilet, but again, I can’t complain because of the proximity to things and the price. You get what you pay for.

Needs a good clean and decoration

Close proximity to everything

The accommodation was correct and the staff very friendly.

Was great 👍 thanks

Room was extremely hot . Unbearable to sleep in , price and location was lovely but sadly the temperature of the room was not manageable .

It was a good hotel for the price, no aircon but clean and easy to find. The location was great and the area felt safe. If you plan on being out and about this hotel is perfect. The area is relatively quiet and good for people who want to explore london.

Staff was very friendly and kind. For a very reasonable price you get access to the city. Minimal amenities, but that's to be expected with the price range. Great if you're a solo traveller or a young person just looking for a solid place to stay the night.

I was fine in the room good size but very tired and I think the bathrooms need an update big time this wasn’t as clean as I like it but fine for one night I was in the basement room and mainly all problems I had refer back to the bathroom but to be honest it was good for me to get to the coach station early great location and staff were friendly and helpful.

No frills accommodation. I was a little concerned by previous reviews but found the room clean and comfortable. I would have liked to open the window for some fresh air but couldn't. It was fine for a one-night stay and fair value.

The reception did not help at all, no maps, no talk, here is your key and see you… the room was old and dirty with a lot of dust, the tea machine has rust inside… and the bathroom is awful.! It’s expensive by what them offer.. Reason I stay it was near to Victoria, next time it worth going other place out of Victoria.