Great location, close to all relevant sights and that staff led by Yai are fantastic!

Great location, close to all relevant sights and that staff led by Yai are fantastic!

Hotel is vastly over rated and expensive. requested double bed, NOT twin beds and smoking room. Got 2 beds pushed together and a non smoking room. Minimal amenities in room; no where to sit and use laptop; one window not even covered by curtains; room backed up to a childrens school, noisy in the morning; basically a bare-bones room priced as if it were a luxury hotel room. Its NOT !! Given a room on the second floor of an annex about 50 meters around the corner and down the street from the lobby, VERY steep stairs. Find a different place.

Hotel is vastly over rated and expensive. requested double bed, NOT twin beds and smoking room. Got 2 beds pushed together and a non smoking room. Minimal amenities in room; no where to sit and use laptop; one window not even covered by curtains; room backed up to a children's school, noisy in the morning; basically a bare-bones room priced as if it were a luxury hotel room. It's NOT !! Given a room on the second floor of an annex about 50 meters around the corner and down the street from the lobby, VERY steep stairs. Find a different place.

Fantastic location in the City Center. The hotel also has a great resort outside the City. Wonderful vibe and good service.

Fantastic location in the City Center. The hotel also has a great resort outside the City. Wonderful vibe and good service.

Villa Santi is located in a perfect spot - situated on the main street in the old town, surrounded by great cafes and restaurants. The Mekong River, Temples, Royal Palace and Night Market are only a few minutes walk away. All the staff there are very friendly and helpful.

We had a lovely stay in Luang Prabang at Villa Santi as part of our honeymoon travels. We stayed 3 nights. The exterior of the hotel is beautiful French colonial style. We took great pictures of the lovely blue doors! The hotel staff were hospitable and spoke good English. The rooms were comfortable but not necessarily luxury. The best part is The hotel is on the main road and you can watch the Almsgiving ceremony from the terrace without interrupting the monks or local people. The hotel is also close to several great restaurants and just a few blocks from the Mekong River. We felt it was one of the best hotels in the city

We had a lovely stay in Luang Prabang at Villa Santi as part of our honeymoon travels. We stayed 3 nights. The exterior of the hotel is beautiful French colonial style. We took great pictures of the lovely blue doors! The hotel staff were hospitable and spoke good English. The rooms were comfortable but not necessarily luxury. The best part is The hotel is on the main road and you can watch the Almsgiving ceremony from the terrace without interrupting the monks or local people. The hotel is also close to several great restaurants and just a few blocks from the Mekong River. We felt it was one of the best hotels in the city

Good loction. Staff is just rigth, but specially applied.

Wnderful romantic colonial style in the best locarion possible

I loved the cleanliness, the strong air conditioning, and the whole property is absolutely beautiful. I could not have had a better stay.

Staff outstanding, friendly and helpful. Nice breakfast, warm settings for eating

Great location and ambiance in the main hotel. Breakfast was very good and the view onto the Main Street was great!! The annex was not in great shape and our bathroom had a bad smell. Should always stay in the main building.

The property was very clean and service was excellent. But it would be nice if they could provide a little more kip change.

Beautiful building with old Lao / French charm. Wonderful staff. The best location for historical district in old town.

Beautiful building with old Lao / French charm. Wonderful staff. The best location for historical district in old town.

I arrived at their posted check-in time was kept waiting an hour for a room.My reservation was specifically for a city-view room with a single large bed. I got ground floor room with two small twin beds in their annex with a view the garden wall and nothing else.The room was really shabby with scratched and damaged floors, drab furniture, and no desk, .The hot water supply was poor (something to do with heavy usage before my arrival, I was told.), the remote control didn't work, and the hotel only had 2 plug adaptors for the entire establishment so I could not use my. I was offered a room in their resort but that place had mixed reviews online and was not centrally located. I omplained via telephone to a Lao manager, but was told I would have to go out to the resort to speak with one personally and I wasn't about to spend the short time I had in Luang Prabang chasing down managers. It should have been up to them to find me.The call ended with a promise the this manager would speak to the GM and get back to me. This never happened. To be fair the man on the front desk made a valiant attemptto solve some of the smaller issues by buying another adaptor, replacing batteries in the remote, and showing me that I would have to run the water for 5-10 minutes to get it warm or hot. Yes, the grounds were beautiful, but that's not where I was living. I travel a lot, and this is unfortunately one of the rare times I have left a hotel feeling cheated.

I arrived at their posted check-in time was kept waiting an hour for a room.My reservation was specifically for a city-view room with a single large bed. I got ground floor room with two small twin beds in their annex with a view the garden wall and nothing else.The room was really shabby with scratched and damaged floors, drab furniture, and no desk, .The hot water supply was poor (something to do with heavy usage before my arrival, I was told.), the remote control didn't work, and the hotel only had 2 plug adaptors for the entire establishment so I could not use my. I was offered a room in their resort but that place had mixed reviews online and was not centrally located. I omplained via telephone to a Lao manager, but was told I would have to go out to the resort to speak with one personally and I wasn't about to spend the short time I had in Luang Prabang chasing down managers. It should have been up to them to find me.The call ended with a promise the this manager would speak to the GM and get back to me. This never happened. To be fair the man on the front desk made a valiant attemptto solve some of the smaller issues by buying another adaptor, replacing batteries in the remote, and showing me that I would have to run the water for 5-10 minutes to get it warm or hot.Yes, the grounds were beautiful, but that's not where I was living. I travel a lot, and this is unfortunately one of the rare times I have left a hotel feeling cheated.

The location was fabulous but the room was dark and musty

The hotel is centrally located and very convenient to Luang prabang... but it's showing its age, the rooms are odoriferous and we had to buy incense to cover the smell

I have stayed in room no.224. There are some water drop from the air condition at night.

Wonderful staff. Upgraded us to a beautiful room. Breakfast was made to order. Swimming pool a plus. Small but enough to make you feel great after a long day of exploring. Only fault I can mention is it would be nice to have a couple of loungers around the pool. Thank you Villa Santi!

Lovely French colonial hotel. They upgraded us when we arrived and it was a wonderful large room with large bathroom. It was so nice to walk to the night market, restaurants and even the river. Breakfast is not a buffet but off the menu and sitting/eating on the balcony was lovely.

A wonderful hotel that has the characteristic of taking you back in history. Wonderful staff and a great location.

Perfect location and quiet. Lovely staff, though my friend had to report her jewelry stolen. In need of renovation and thus overpriced compared to newer hotels in area.

staff are friendly and they let me check in early because of flight arrival time. breakfast was lovely and friendly but so so overpriced at 86 usd. room was nice but not 5 star nice - they must have this cost , as the other annex out in the hills is probably more 5 star. be aware this review is for the hotel in town , not out in the hills - door to room did not lock with a lot of hassle - shower head was at neck level - the only hotel in Laos and Cambodia with this problem - room view was onto a pile of rubble to school next door - can't really swim in the pool - rooms are in separate complex to reception which is a hassle if something goes wrong - they could not provide me with hotel transfer and it took 35 minutes to get their own preferred tuk tuk company, which added to stress levels of catching flight

Great hotel in excellent location. Staff were friendly and helpful.

Enjoyable stay here. Staff great and its right in the middle of the old area so walking distance to museum and lots of restaurants. If you book her be aware that you will likely be across the road in a separate annex. We wondered where we were going when we checked in :-) Building fitted in with the character of the place and facilities ok. Working temple next door and some others are also in walking distance. There is a shuttle that goes back and forward with Santi resort if you need a bigger pool.

Great location, restful night, friendly staff, good breakfast

We stayed in the the Junior suite in the annex, which was spacious, well equipped and had a beautiful view of the surrounding countryside. The bathroom was spacious and had a huge bathtub to relax in, which is prefect after trekking in the jungle .The location of the Villa Santi is perfect for all the sights, the night market, palace and the entrance to Mount Phou Si are all on the same road.) The staff were helpful and friendly and we enjoyed the breakfast buffet and unusually for Laos the restaurant had a good selection of vegetarian meals .