The property was clean and always had an elevator ready! The breakfast was decent, but be ready to add your own seasoning 😉

I was somewhat surprized that the breakfast bar was not included with the room rental, so we opted to dine elsewhere. I usually only grab an item or two for breakfast, which couldnt justify the price for me, or my young granddaughter

The shower was to die for!! The bed was clean and comfortable overall I enjoyed my stay and will be staying again soon!

Friendly staff and clean

The manager on duty was Cash, and he was very quiet and meek and not personable at all. We walked into our room and were immediately greeted by bugs, looked like flying roaches. Within a span of 5 mins we killed a dozen and of course we called to the front desk. Cash the manager said come down so they could change the room. My wife and I were in town because our daughter was having surgery snd wanted to be close to the hospital so we didn’t panic and hoped the next room wouldn’t be the same. Cash said the rain was the cause of bugs coming into our rooms. The spray company hadn’t completed the spraying earlier in the week he said and would complete it the next day. So he gave us some free “breakfast vouchers” which was cool but how can we eat at a place after seeing so many critters in our room. So now we are in our second room. I only saw one bug but it was late and so we went to sleep. We woke up to a couple of more bugs but we had to go and we were gone the entire day and into most of the evening. Finally back into our room at about midnight and there are more bugs. Called downstairs and no one answered the phone. I went down stairs and no one is at the desk. So we plugged up our ears with tissue and went to bed. So realizing we had one more night and we were there to help our daughter after the surgery we decided to tough it out. We saw the maid as we closed our door and asked her to clean our room. She said ok! We got back later that night and service was done. Terrible!

Our room was fine except we killed about 20 little black bugs before we went to bed.

Curtain wouldn’t close , toilet flush issues , the entire hotel smelt musty. We found a bug in the bed and a roach that was running around room. They did offer to move us rooms but I had to go from double bed to single and the room still had a smell and the ac was just as bad. I was offered free breakfast for inconveniences but after seeing lack of cleanliness in hotel there was no way I wanted anything from the kitchen

Room was relatively clean and spacious. Our room in particular had a beetle infestation. They were all over the floors and ceiling. Flying all over the room. We read reviews after we were there and complaints of bugs were present. Shower was pretty bad. Bed is extremely firm and not comfortable to sleep on. We couldn’t get the guide on the tv without turning it off and back on. TV would spontaneously switch from TV show to guide while watching.

Very clean and comfortable room. Also very quiet, even though we were on the 3rd floor of a 5 floor hotel. The staff was very nice and quick to help.

We booked a 2-queen room, but when we arrived the only thing available was a king. If there had been a sofa bed we would have made it work. But we had to cancel at the hotel and find another place to stay.

Patrick who checked me was absolutely AWESOME. Amazing caliber of Customer Service. Patrick went above and beyond. This was probably the best hilton experience i have ever had. Cecelia at the Bar was also very amazing. Kudos to this amazing team.

We checked in to attend a birthday party my cousin was having at the hotel. The room was big and comfortable with lots of eating options nearby.

Housekeeping came in my room while I was still occupying the room. I had just finished my shower and in came housekeeping. I was embarrassed as possible.

The staff was beyond accommodating when I arrived with my sleeping son in my arms.

the jacuzzi wasn't clean and water was low.

We traveled for a NFL game and was super cold/freezing. Hotels heater was not working. receptionist did not have idea if heater worked or not.

very nice and clean. parking was not to great.

Clean hotel the staff was very nice and professional!!!

Noisy neighbors and when calling the front desk, nothing was done

I called when i made the reservation and requested a downstairs room and they said they would.When we got there they had us on the 4th floor and couldn't change it. I saw a cockroach in the bathroom.I went ahead and ended his life! Didn't see anymore...

The staff was friendly, bed very uncomfortanle, sink and commode made constant noise, unable get any decent sleep.

Easy to get to, safe environment and friendly people.

Casual trip. Was in town with my companion to meet up with family in the next city for a football game. Staff upon check in were very professional and friendly. I’m sorry it was on Saturday I forgot the young man’s name that I came in contact with. Also, I’m a very OCD person and the cleanliness of the lobby as well as my room I give five stars. My companion left his Apple AirPods upon Checkout on that Sunday. We called back once we had left some and a different man on Sunday was nice enough to go back up to the room and locate the apple AirPods We drove back to the hotel and he had them waiting for us at the front desk. I visit my family that lives in Cedar Hill a few times a year and I now have designated this hotel as my hotel of choice to stay at. Very pleased.

Great Service!

Room it’s very old

I loved everything about my stay… from the cold white sheets, hot water, no doors slamming, it was peaceful. Great customer service. Anytime they see you they knew you by name. I will be coming back.

My Stay Overall Was Great, However, The Elevator had stop working for serval hours on three out of the 5 days that i stayed there. Also they ran out of quarters for the washer & dryer & i had to end up crossing a busy highway to the gas station to get changed to wash my clothes. I Truly enjoyed my stay but aside from those two things i would've had the best stay.

The stay was good. Disappointed that breakfast wasn't free..

We stayed here during a heat wave and couldn’t have been happier with the room, the service and the food. Patrick at the front desk and Cecelia at the bar are both awesome, and the pool was a welcome relief

Our stay was nice. The hotel was nice, clean and very accommodating.

We had a wonderful stay you may want to think about purchasing some soft foam mattresses other then that everything was great

The staff is always polite, friendly and professional which makes the stay enjoyable each time.