Excellent Service!

Beautiful hotel. Great service. Great food and drinks.

It was a lovely experience

Classic hotel

Amazing experience!

Fantastic Stay 5 Stars all around! everyone was so nice and we will definitely be back!

Great!

super nice staff, attentive service.

Wonderful, thoughtful, attentive staff.

A word of caution about the rooms above Third Street. Nearby Mission Street and the neighborhood to the west has a lot of homeless people. Consequently, my Friday and Saturday night stays were frequently punctuated with police and other sirens.

I loved the pool area although water temp could have been warmer. I did eat at Astra in the afternoon and the food was delicious. Servoce was good. Valet was done qell and just wish staff would treat all guests fairly and greet with same excitement as some of the more affluent guests.I both loved and hated the bewildered look from staff and guests alike of like How did I get in the building.Other tuan that the bitler service is greatand in room dining doea a great job. Overall, I would returnand stay there again. P

Great service

food was very disappointing. Main restraurant closed during Covid and did not re-open. Bar/restaurant food was not up to expectations. Rooms are on the smaller side. Service was good, but I think Four Seasons on Market Street is better hotel.

Best hotel, you feel you are valued and it makes vacation so much more enjoyable. Excellent hospitality and rooms are clean and high end

service excellent, all very nice

The room is impeccable with amazing appointments in modern style and comfort!

St Regis properties don’t disappoint. My wife and I traveled to San Francisco to take in the city and its rich culture. Our stay at the St Regis contributed greatly to our joy and satisfaction. Staff was courteous and helpful. The hotel was immaculate and situated conveniently for a memorable downtown experience.

The St Regis is excellent--well appointed, tidy, top service, delicious breakfast, just altogether wonderful. Sadly the spa/pool is closed right now but they are hopeful it will reopen soon enough. This wasn't our first stay and certainly won't be our last.

Great hotel and great location

Overall, it was an enjoyable stay.

Superb. SF without the "sketchy feel" that has come to characterize SF these days. It's an efficient and elegant hotel - highly recommend it.

The staff was very friendly and accommodating.

Very nice hotel. San Francisco, however, is becoming sketchy and not safe.

Excellent attention to detail at the room.

Great last night on our California trip. St Regis is always exceptional. Highly recommend.

Fantastic rooms with amazing views of the city. We booked a corner suite and was worth the price.

amazing service and beautiful room

Excellent help from Staff! Great property

My favorite place to stay when in San Francisco.

We've stayed here several times now, both while we lived in SF (transitioning between homes) and now as tourists. It's a splendid hotel with exemplary service, gorgeous accommodations and a solid location. There are lots of 5-star hotels to choose from in San Francisco and while in many ways they are comparable, each had distinguishing characteristics like the views, location, etc. For the St Regis, it's really the service that stands out. Here, the customer is always right and they make you feel like a VIP at every step in the process. Room service is exceptional and while you're clearly paying exorbitant 5 star prices (like $10 for a glass of apple juice, and that's before the tax and service charges); the details, presentation and follow through make it generally worthwhile. They have a ton of kids menu options, BTW. The lobby is stunning, opening up into the bar and lounge areas with warm light and modern finishes. The entrance while happily visible from 3rd St is still tucked away, so you're removed a bit from the less desirable elements of SOMA.

The Room was absolutely amazing with great views of the city. There is a $300 Deposit that I wasn't prepared for but was worth it when it came to the comfort and cleanliness of the room. The bed was great, the bathroom was well-equipped, and the bathtub was great for soaking. We did order a burger and pizza for dinner from Room Service and both ended up with food poisoning and didn't get to enjoy the night we had planned. The $100 cost for 2 food items was an outrageous price for food that didn't make us feel well. I want to give a shout-out to the manager, Angela, for the last upgrade and for help with the keys. You went out of your way for us and we deeply appreciate it!