Very nice hotel , good food great amenities

Friendly staff, excellent service, no animation team or activities

Very good hotel and resort, and the food was delicious. The only things that i can Say was less good was is no elevator and we ordered a king size bed and got two single bed joined togheter

The staff was unfriendly ,food was the same as there is no variety between dinner or lunch,just the room was very good ,pool is nice ,the Sea was full of rocks and the animation was poor

We really had a great time ,The best hotel i saw in my life in Egypt, Thank you for the greatest animation , staff and hospitality for every thing. Good job. I will be coming soon to see you again. Inshallah.

Good place for an overnight stay before continuing up the coast. A bit far from main town, they run a shuttle bus, but you'd come here for a self-contained resort not for town amenities.

I would like to thank MR/ saad elnaggar (reservation departement) and captin mohammed almokadem (food and baverage departement) about their nice and friendly attitude and their excellent cooperative way of dealing with us.

Food was the same in almost days. The room was full of mosquitos and they do not have the electrical killer, so I went to buy one at 3 am. The bathroom is small compared with other hotels.

Food was the same in almost days.The room was full of mosquitos and they do not have the electrical killer, so I went to buy one at 3 am.The bathroom is small compared with other hotels.

There was no communication with the hotel prior to check-in. They don't answer the phone, so we could not contact them to arrange picking us up from the airport with their shuttle bus. The air condition was not working properly and took a lot of time to fix it. The currency exchange machine was not working properly and we had a lot of problems with it. Food was ok but not the best compared to the price paid for the rooms. Staff was not really helping and I had to reach the hotel manager to solve problems.

There was no communication with the hotel prior to check-in. They dont answer the phone, so we could not contact them to arrange picking us up from the airport with their shuttle bus. The air condition was not working properly and took a lot of time to fix it. The currency exchange machine was not working properly and we had a lot of problems with it. Food was ok but not the best compared to the price paid for the rooms. Staff was not really helping and I had to reach the hotel manager to solve problems.

This hotel is very outdated, furniture is dirty and old. Our room #522 had a/c unit that didn't work and front desk didn't care and said that it had a sliding door...without a screen door which we ended up ravish by mosquitoes . Bathroom tile was dirty, room was dingy and smelly. Internet was hardly working thoughout our stay. Food buffet was plain with alot of bread and sweets. The only fruit available was cut-up oranges. Notice alot of Russian tourists screaming to the staff at the front desk constantly which turned out to be the highlight of the entertainment. Beach was nice but along walk from hotel. This hotel is definitely not a 5 star but a motel, will never stay here again ever

This hotel is very outdated, furniture is dirty and old. Our room #522 had a/c unit that didn't work and front desk didn't care and said that it had a sliding door...without a screen door which we ended up ravish by mosquitoes 😞. Bathroom tile was dirty, room was dingy and smelly. Internet was hardly working thoughout our stay. Food buffet was plain with alot of bread and sweets. The only fruit available was cut-up oranges. Notice alot of Russian tourists screaming to the staff at the front desk constantly which turned out to be the highlight of the entertainment. Beach was nice but along walk from hotel. This hotel is definitely not a 5 star but a motel, will never stay here again ever

This is not a 5 star hotel....avoid it by any mean...it's a scam that's guaranteed to ruin your well deserved vacation...and I reported it to the Egyptian ministry of tourism as well...the hotel charges rates that are quite close to other decent 5 star hotels "sometimes more"...but it's just pure "filth"... -A beach that you can't use...and its ridiculously far from all the rooms.. -No heated pools... -The rooms are literally disgusting with furniture that was bought probably more than 25 years ago...2 rooms...2 fridges not working...1 tv wasn't working...no hot water...and no internet...and they kept saying for 4 days...it will get fixed later today...no it will get fixed tomorrow...and so on for 4 freaking days...and when I lost it and had my reservation relocated...they sent a technician to check the internet whilst we were packing... -Apparently you can book an all inclusive booking but their all inclusive doesn't include their cheap alcohol.. -Paid an extra $600 to get a sea view room...and they simply move us to garden view rooms..?...then when I mentioned it...they dragged us to what they call "Seaside" view rooms...which barely had any view either ways...and they started going like..."we can get you closer to the sea...if you'd like..and we're happy to keep dragging you around...but the closer you are to the sea...the further your old mother will have to walk to get to the restaurant"... -Please check my google review for the full experience...

This is not a 5 star hotel....avoid it by any mean...its a scam thats guaranteed to ruin your well deserved vacation...and I reported it to the Egyptian ministry of tourism as well...the hotel charges rates that are quite close to other decent 5 star hotels sometimes more...but its just pure filth...-A beach that you cant use...and its ridiculously far from all the rooms..-No heated pools...-The rooms are literally disgusting with furniture that was bought probably more than 25 years ago...2 rooms...2 fridges not working...1 tv wasnt working...no hot water...and no internet...and they kept saying for 4 days...it will get fixed later today...no it will get fixed tomorrow...and so on for 4 freaking days...and when I lost it and had my reservation relocated...they sent a technician to check the internet whilst we were packing...-Apparently you can book an all inclusive booking but their all inclusive doesnt include their cheap alcohol..-Paid an extra $600 to get a sea view room...and they simply move us to garden view rooms..?...then when I mentioned it...they dragged us to what they call Seaside view rooms...which barely had any view either ways...and they started going like...we can get you closer to the sea...if youd like..and were happy to keep dragging you around...but the closer you are to the sea...the further your old mother will have to walk to get to the restaurant...-Please check my google review for the full experience...

Great location. Fantastic if you enjoy snorkeling. Good food, friendly staff Good value for money.

The hotel is good but old and not renovated. The sea spot is wonderful (sharks bay). Rooms are not good. Staff is very friendly and helpful. Food is not so good. If coffee is important to you, they have no espresso, only vending machine at the bar in the hotel lobby (reception area). Not a 5 stars hotel.

The hotel is good but old and not renovated.The sea spot is wonderful (sharks bay).Rooms are not good.Staff is very friendly and helpful.Food is not so good.If coffee is important to you, they have no espresso, only vending machine at the bar in the hotel lobby (reception area).Not a 5 stars hotel.

All round excellent service, and Excellent hotel highly recommended for family’s !!!

It was a great pleasure to be in this Resort . A great mention to Alexandra from the guest office for explain and her natural . Also good advices and services from Mohammed and Georges of the Office to be there for us

The hotel and resort was huge and in our four days we were at the Pyramisa, we didn't even manage to explore half of it! Despite the size, we didn't feel lost and felt extremely comfortable. The hotel staff were friendly without being in your face (which we did experience elsewhere), and as women travelling on our own were not harassed here. It's a proper family resort with a mix of diverse nationalities and age range. The bedrooms were basic, nothing to shout home about, decor was unaspiring but the view from our balcony, amazing. You could very easily spend two weeks sitting by the pool, (we met lots of people who did just this), however I would recommend that you get yourself out on some excursions to wander the Sinai desert and swim among the corals and beautiful fish. (Always bargain and never accept the first price, even when booking excursions). It was an amazing resort, and as comfortable and relaxing as it was, you have to get out there to experience the real environment before the area is ruined by intensive development.

Adv.:- 1- all meals are included (breakfast+lunch+dinner) also snacks during the day and drinks too. 2- hotel staff are friendly and welcoming 3- many facilities are available in the hotel DisAdv. :- 1- they are very strict if you are having a guest or friend to visit you , nearly imposible for them to enter the hotel