The location was perfect, if you want frills this is not the place for you , it’s good value , breakfast and evening meal included, food was fresh and lots of choice , I would suggest that you check out your room before sleep time as it can be noisy in parts of the building at night. You have to ask, information not forthcoming.

Negative: The food is not good, there is no safe in the room or a minibar, the cleaning staff is loud in the morning, the TV is old and not working properly. Positiv: There is a luggage room and a 'Shower room' for guests with late flight.

Secend time in this hotel. Good location nice food friendly staff. Everything was good

A pocos pasos de la playa. Si bien el mobiliario de la habitación debería ser actualizado inmediatamente, el hotel es muy cómodo y está bien ubicado para pasar unos días en Mallorca y recorrer la isla. Lo que es de destacar es la amabilidad del personal, desde el momento en que realizamos el check in, donde una chica de Bulgaria con excelente predisposición no asignó rápidamente una habitación antes del horario correspondiente, es de destacar las sras que atienden el comedor todo el trabajo que hacen para satisfacer a los huéspedes, la limpieza y la calidad de la comida. Y finalizar el día tomando algo en la barra con la atención personalizada de Sulaica, quien se esmeraba en verificar que estábamos a gusto. Que más se puede pedir....

Hotel staff helpful.Good times for meals,unfortunately no matter when we went food was not hot enough.

We stayed for 10 days the hotel is situated just off the beach so we didn't use the pool the staff were very friendly and more than helpful our room was on the 9th floor was spacious and had a balcony with a view of the beach. Meal time's were very good so no need to rush food was very good plenty of room in the restaurant I would stay here again

We stayed for 10 days the hotel is situated just off the beach so we didn't use the pool the staff were very friendly and more than helpful our room was on the 9th floor was spacious and had a balcony with a view of the beach. Meal time's were very good so no need to rush food was very good plenty of room in the restaurant I would stay here again

Nice enough...Hotel Staff were pleasant and friendly nothing was too much trouble. Hotel close to a lovely beach. Loads of facilities in the immediate area Food was mainly good albeit a little bit samie but a good effort and fresh every day. Rooms cleaned and tidied every day. Overall very happy and would be more than happy to return one day

Hotel isnt new but it is clean and close to the beach. Its hard to find parking near hotel - we parked car near MLL Palma Bay Club Resort on Bellavista street (approx 10 minutes walk from hotel). I liked breakfast and especially a dinner - there was a lot of to choose from - even ice cream. Drinks (beer etc.) was for a fee but I think its normal.

Hotel isn't new but it is clean and close to the beach. It's hard to find parking near hotel - we parked car near MLL Palma Bay Club Resort on Bellavista street (approx 10 minutes walk from hotel). I liked breakfast and especially a dinner - there was a lot of to choose from - even ice cream. Drinks (beer etc.) was for a fee but I think it's normal.

room very small and no balcony but kept clean maid service every day glad we were only staying 4 days food was ok always plenty of salad and a choice of pasta dishes chips are on the menu every night and soup a good choice of deserts breakfast was continental no full english sometimes not very hot but there is a microwave plus side was aircon in rooms and free wifi through out the hotel even in the rooms maybe this is why it gets the extra star rating as i would personally from years of experience of travelling not rate it a 3 star more 2 but it was a cheap 4 day break and we managed if i was staying longer i would of asked for a room change the reception staff were very helpfull and friendly wish i could say the same for the rest of the staff swimmimg pool is small and gets about 2 hours sun at different intervals of the day this is maybe why there was only 2 sun beds if you are looking for a cheap break then i would say stay here

room very small and no balcony but kept clean maid service every day glad we were only staying 4 days food was ok always plenty of salad and a choice of pasta dishes chips are on the menu every night and soup a good choice of deserts breakfast was continental no full english sometimes not very hot but there is a microwave plus side was aircon in rooms and free wifi through out the hotel even in the rooms maybe this is why it gets the extra star rating as i would personally from years of experience of travelling not rate it a 3 star more 2 but it was a cheap 4 day break and we managed if i was staying longer i would of asked for a room change the reception staff were very helpfull and friendly wish i could say the same for the rest of the staff swimmimg pool is small and gets about 2 hours sun at different intervals of the day this is maybe why there was only 2 sun beds if you are looking for a cheap break then i would say stay here

ESPECTACULAR LA UBICACIÓN Y LA ATENCIÓN

Friendly staff, food OK!,lots of bars,shops and places to eat.

We used this as a stop over before heading to Soller as flight very late. We were put in a room with a great view through to the beach and the beds were comfortable, shower good, perfect for what we needed.Good choice for breakfast but not sure where they get their foamy yoghurt!!!Overall perfect for a stop over.

We used this as a stop over before heading to Soller as flight very late. We were put in a room with a great view through to the beach and the beds were comfortable, shower good, perfect for what we needed. Good choice for breakfast but not sure where they get their foamy yoghurt!!! Overall perfect for a stop over.

Food was awful. Only one overhead bed light working. Doors slamming all night. Very disappointed.

Food was awful. Only one overhead bed light working. Doors slamming all night. Very disappointed.

This hotel is definitely not in good condition or well managed. When we first arrived the room was dirty, hairs on the pillows/towels and stains on the bed. There was no view from the window just an internal shaft and the furniture is very dated. When we asked them to clean the room or even just provide clean bedding and towels so we could do it ourselves, they refused and were rude. We phoned Hotels.com who got on to them and they promised Hotels.com they would sort in the morning. They did eventually do this but only after some argument and being rude. The new room was slightly better but was still dirty and the bathroom and furniture was dated and run down. The rest of the hotel is much the same. The pool area is tiny, in an enclosed courtyard and very dated. The food is mediocre and the staff unhelpful. The hotel is in a very built up area but the resort is ok if a bit touristy. I would definitely not recommend this hotel, so dont be fooled by the clearly out of date or photoshopped pictures!

When I eventually got my room it was like being in a HOSTEL , shower was broke, no view just a brick wall , dampness, the pool I mean the fish bowl was ridiculous, I can't travel far due to disablement, bar didn't open till 4pm , I was sitting in the bar at 4.30pm with a bottle of water my friend choked, I gave her water and the bar staff told me I couldn't give her it I must purchase it from the bar , the time that took my friend would have choked to death, what a joke the amount of money I spent their, I'm disgusted

Food was awfull, found chicken poo on the eggs several Mornings. Service was non-existing. Arrogant receptionists. Not solution Oriented. Pool was very small, But ok. Location was very near the beach. However nearest beach was dirty since people left their trash. Lot of small pieces of broken glass on the beach. Room cleaning was excellent. Hotel does not deserve 3 stars.

The weather was amazing also the staff of the hotel . Definitely I well go back )

It was OK. Clean and comfortable very accessible to shops it is a good hotel

Fantastic buffé and breakfast, that was included in The price.

Good service for a fair price.

Pictures of the hotel were strategically taken and did not truly reflect the location, entrance, pool -(was a joke) , others were calling it a foot bath. It had 3 chairs around it ! The smoking area was few steps leading to the entrance to the hotel, very smelly. Food was VERY disappointing, we were expecting a cooked breakfast, which there was not. Dinners were not good, the salads were always very nice, main course not acceptable at all. Chips 9 out of 10 dinners were chips, the last night was mashed potato. The fish looked as if it had been waiting there for a very long time, and aside of 2 dinners, the meat dish was just a mess, and not nice tasting either ! Vegetables looked tinned most evenings, and overcooked cauliflower going yellow, not terribly appealing. The sweets were OK, but the same each and every night.. There were no kettle or coffee facilities in the room. I believe the bar opened a few hours in the evening.

the staff were very mean and rude.

Great value for money....clean...great location...would go back...was dreading it after reading some of the other reviews, but we were pleasantly surprised. Not great for families as much, but for couples like us who just wanted to relax on the beach...water sports etc and bars at night...it Was perfect. We didnt notice any noise at night either X

I love traveling and I love the island of Palma it's very beautiful

I have all kinds of holidays 5* to camping, I know what to expect by the rating and would say hotel a bit dated, beds like sleeping on barn doors but the linen was clean. Water always hot. View - great if you like looking at the guests in the hotel next door sat on their balcony! Food ok, limited choice but edible. Room was on small side. The pool is hardly worth mentioning because it was more like a large bath really! We were the only English speaking guests the vast majority of guests are Eastern Europeans/Russians. I had the misfortune to require assistance when I was unwell in the lobby, the man behind the desk pretended not to see me at first despite calling for help, he finally came over when other guests called out that i needed help, he said nothing I can do to help you I must stay behind my desk? So I wouldnt recommend this hotel to stay in as Im pretty sure there must be plenty of others near who actually care and would offer assistance to a middle aged woman who practically crawls into reception crying for help with a ruptured groin hernia instead of leaving it to a young Russian couple who didnt speak a word of English. A certain level of care And compassion for an unwell guest surely has to be 5*plus no matter how threadbare the towels are.

Room quite small, amazing balcony view of the blue sea. Hotel staff very friendly and helpful when asked for help/information.

Very very basic room no English TV for the nights you didn't want to go out