This review is a good news, bad news statement. The room was exactly what we needed - a separate kitchen, sitting and sleeping area. The problems we experienced during our 3 day stay illustrate the significant problems the hospitality industry faces. First, I think it was a long time between vacuum cleanings. There were old French fries, pieces of dried chicken and crayons under the kitchen table. The body wash container in the shower was completely empty. When I asked for cleaning service the maid could not speak English, and removed the towels and did not replace them. When I asked the front desk staff for help with raising and lowering the black out blinds, they thought they were controlled by a chain cord that is pulled up or down, when in fact the electric blinds are controlled by a remote. The maintenance person was very helpful, but also did not know how the blinds operated. It seems that no one on staff knows how to operate the blinds. On the other hand, the maintenance person gave us exceptional service when he replaced several light bulbs for brighter ones. My Dad is pretty much blind and needs as much light in the room as possible - hence the need to raise the blinds and increase the amount of light in the room. The problem with the blinds was never resolved. Thumbs up to maintenance, thumbs down to everyone else. My advice to the hotel's management - train your team. Make sure that customer facing staff know the hotel and can communicate....

Awesome stay, loved the Studio King Room, will definitely be back the next time we are in Nashville. Only issue if you want to call it one is that the wife was hoping the pool was heated.

Great place & service

Stayed for one night passing through family vacation with young kids. Out of 5 differnent hotels along vacation all under 200$ this was the best price 150s and nicest hotel. Cleanest, biggest with kitchen and lounge room and overall up to date. Nice indoor pool, only nit picks were no pool towels even after asking, pool was freezing, not enough loading trolleys, other than McDs no drivethrough places to eat in a pinch.

Rooms were spacious & comfortable, staff was friendly, professional & helpful. Breakfasts were good with several choices. It was only an 11 minute drive from the airport, & very convenient to the Opry Mills Mall, with plenty of restaurant choices. Would stay here again.

Our stay here was wonderful! From our check in to our check out. The room was nice and big with a seating area and a kitchenette. The breakfast was delicious with many options available. I would definitely stay here again!

Very quiet and close to the mall

Everything, rooms are spacious