Fantastic hotel, pleasantly surprised as I booked last minute. Extremely clean and comfortable. One small quibble would be the breakfast. A full English this was over thought and hence moved from the traditional

Fantastic hotel, pleasantly surprised as I booked last minute. Extremely clean and comfortable. One small quibble would be the breakfast. A full English this was over thought and hence moved from the traditional

We had a lovely weekend stay. Staff very friendly and accommodating. Room was quirky and just perfect, warm, cosy with bundles of character. Room was very well kitted out from chargers, slippers, robes and the complimentary toiletries and tea making facilities of excellent quality. No noise at night, bed was really comfortable and the lavender pillow spray was much appreciated. We both slept like babies.Breakfast was hot and the full English wasn't swimming in greese and eggs perfect.Our only negative was that the evening menu was limited and not to everyones taste, so the second evening we opted to eat out. They would benefit from a weekly rotating menu for variety. Otherwise excellent and we would stay again in the future and recomend to our family and friends.

We had a lovely weekend stay. Staff very friendly and accommodating. Room was quirky and just perfect, warm, cosy with bundles of character. Room was very well kitted out from chargers, slippers, robes and the complimentary toiletries and tea making facilities of excellent quality. No noise at night, bed was really comfortable and the lavender pillow spray was much appreciated. We both slept like babies. Breakfast was hot and the full English wasn't swimming in greese and eggs perfect. Our only negative was that the evening menu was limited and not to everyones taste, so the second evening we opted to eat out. They would benefit from a weekly rotating menu for variety. Otherwise excellent and we would stay again in the future and recomend to our family and friends.

Loved it, quirky and very interesting … perfect.

Loved it, quirky and very interesting … perfect.

Incredible rustic decor with a warm ambiance that gives you the feeling of a home away from home.

Incredible rustic decor with a warm ambiance that gives you the feeling of a home away from home.

It was so comfy and amazing. Jane was fantastic as a server, so friendly and welcoming. Love the space. Good food. Great drinks. Quiet but not too quiet. I will go back!

Stayed in the Chapel Suite (Luxury Suite) for 2 nights and we were hugely disappointed with our experience. The room is on the first floor and overlooks the main road, Chapel Street which is very noisy in early mornings as it is a one-way street and the windows in the living area aren’t double-glazed or even glazed at all as you can hear pretty much any conversation, coughs, or car noises that passes throughout the day. In addition, the room floor is super squeaky and all we could hear at night are the stumping noises from the floor above as it’s not soundproof at all. We didn’t get any good night sleep for both nights. Secondly, the cleanliness standard is appalling – there was a thick layer of dust on the headboard of the bed, hair and stains on the mattress, grubby dark scum on bathroom floor and I don’t think they even hoover or mop the room as there was so much dirt, try looking under the carpet and you’ll have the shock of your life. There’s also cobwebs and spiders which I don’t understand how the cleaners can miss if they indeed clean the room. The only positive notes (2 stars) are the staff and food at restaurant. We dined in both nights and the staff are friendly and compliments to the chef and kitchen for a delightful dining experience. One callout is that it’s weird that there’s no easy way for a hotel guest to order room service, it’s either calling reception to be transferred or the quicker option is going down to place an order.

Stayed in the Chapel Suite (Luxury Suite) for 2 nights and we were hugely disappointed with our experience. The room is on the first floor and overlooks the main road, Chapel Street which is very noisy in early mornings as it is a one-way street and the windows in the living area aren’t double-glazed or even glazed at all as you can hear pretty much any conversation, coughs, or car noises that passes throughout the day. In addition, the room floor is super squeaky and all we could hear at night are the stumping noises from the floor above as it’s not soundproof at all. We didn’t get any good night sleep for both nights.Secondly, the cleanliness standard is appalling – there was a thick layer of dust on the headboard of the bed, hair and stains on the mattress, grubby dark scum on bathroom floor and I don’t think they even hoover or mop the room as there was so much dirt, try looking under the carpet and you’ll have the shock of your life. There’s also cobwebs and spiders which I don’t understand how the cleaners can miss if they indeed clean the room.The only positive notes (2 stars) are the staff and food at restaurant. We dined in both nights and the staff are friendly and compliments to the chef and kitchen for a delightful dining experience. One callout is that it’s weird that there’s no easy way for a hotel guest to order room service, it’s either calling reception to be transferred or the quicker option is going down to place an order.

Room was small and noisy. Otherwise ok

The room was stylishly done but felt overpriced given the size of it. The team were obviously busy and the online check in meant the start didn't feel particularly welcoming. Disappointed that breakfast want included in the price.

Great hotel

Lovely hotel with great outside bar and restaurant. Room very cozy - if not a little hot. All positive accept bit more information at check in could be given ie wi fi code and breakfast times etc. Breakfast food and would definitely stay again

Lovely hotel with great outside bar and restaurant. Room very cozy - if not a little hot. All positive accept bit more information at check in could be given ie wi fi code and breakfast times etc. Breakfast food and would definitely stay again 😊

The room was decorated quite well. My main complain is the temperature in the room. We arrived a

A very comfortable, clean room, TV not so good. Wanted to watch something for half an hour before bed but hardly any of the mainstream channels worked

The only detriment was lack of an elevator. Otherwise AOK

The location was great and even if the hotel does not provide parking spaces, it is easy to find some in the area. The staff was kind but if you have issues walking steps please look for another accommodation. Our apartment was literally on the top floor and we have plenty of steps which were bit inconvenient to bring up our suitcases. The room was less of what my partner expected. It had a nice interior concept but was more bit overcrowded with things. I loved the shower, which was small but bright.

Loved loved this place. Will definitely stay here again

Unique decor. Loved the onsite restaurant. The area was breath taking.

The hotel had a nice decor and the room amenities were of good quality.

Great location and the rooms are lovely. The food at the Cornish Barn is great too.Highly recommended

The staff provided a consistently high level of service and the venue is quirky.

Homely rooms in the centre of Penzance. Received a free room upgrade on arrival.

Restaurant experience was not good although new staff had just started, the wrong meal came the chips were awful. Eventually sorted out and was all fine after the blip, breakfast was excellent ! Would stay again.

Very unique property as each room is painted by a different local artist. The room put a smile on our face when we walked in.

Beautifully decorated albeit a bit of a teenage son bedroom theme...half expected a pair of smelly trainers under the bed! The bed was hard and the pillows were like boards. I love the ideas behind this hotel but it seems a bit tired...dirty stair carpet .Painting Farrow and Ball everywhere is simply not enough. The tables all wobble irritatingly throughout your meal, the facilities are limited, parking is tricky etc. I wanted to love it but .....well we didn’t! It is howeve, way better than the Oxfordshire Artists Residence!!!

Very pleasant, good food and very nice staff - parking situation makes it difficult for luggage, Incertainty where and when to park on very hilly location

Up a hill from the train station. Steep stairs to get to our room. Large bathroom with no racks for the towels or any counter space. Room moist and hot. Right over the bar and near outdoor games which were very noisy. Needed loud fan in order to sleep. Breakfast very tasty with reasonable prices.

The room was very nice and a bit different to other hotels in the area. Good location and nice atmosphere Bed was a bit hard, and the room could have been cleaned better - crumbs all over the table.