The hostel was situated at a small alley and very convenient to walk to metro or any places of interest. They don’t have elevator which you need to carry your luggage yourself. During check in Maria is very helpful and she offer to carry one of our luggage for us where we lived on the 2nd floor. They even offered cleaning services daily which is a plus to us.

Location is great. A lot of nightlife around. It was noisy outside. Very small room

Upon our arrival we received a friendly welcome and were able to leave our bags as we were a couple hours earlier than check in. All staff working the front desk were very friendly and attentive making us always feel welcome. We stayed in the room with the terrace and enjoyed the extra space throughout our stay (just make sure you can climb stairs!). Very clean, great location, would recommend.

Excellent location and truly kind staff. As Madrid is so expensive to stay, this place gives good value to the money.

Great location and friendly 24hr reception

Small, cute and very clean hotel. The receptionists are very nice, friendly and helpful with everything. The receptionists brought anything that’s missing in the room immediately when asked. No elevator because its an old building but the staff helps with everything. We really liked this hotel and definitely recommend it.

Staff were fantastic and really friendly, offered alot of info about the city and things to do. My room was at the top which did have alot of steps but very worth it, the terrace was amazing. Felt really comfortable staying there as a solo female and would really recommend. Location is great, was able to walk to all areas of the city

Considering staff friendliness standards, I would use this place as the model. Here they use almost forgotten way of turning keys to desk when leaving and 24/7 attendant on duty. And there is no waiting or not being greeted. They simply the best. Everything in the room is small which may be issue for some but not in our case. Everything is clean and functioning. Extremely convenient location close to everything. One thing to mention - it stairs, no elevator. Not at all bothered us but may be considered. As for us, will definitely come back upon next visit.