Amenities were excellent with the Hougang Mall 1. Eating places and supermarkets are well within reach. Gym and pool are good. Apartment was quite clean, spacious, and comfortable, which made us feel at home. Staff were also friendly when we were checking in. Provided towels are very good. However, one of the bed pillows provided was soiled. Additionally, they should consider keeping a spare roll of toilet paper in the bathroom, as currently you are only provided with one roll until housekeeping comes in on alternate days.

Fantastic Place!

Overall stay is good and clean. H/e the poolside badly maintain, flimsy drainage and loose pool tiles

Great location with many amenities in the neighbourhood eg supermarket, food court, bakeries, etc.

Convenient location, right next to food court and supermarket, large and clean rooms

Spacious rooms and regular cleaning (3 times a week) included

Good experience by service staff who are very helpful and friendly.

Think about living in a service apartment camp...decently equipped but with hardly any support from the institution itself. Decent: 1) Clean, lovely pool, quiet, decently appointed. 2) Housekeeping just thrice a week but done very well by maids who are dedicated and know their jobs. 3) Right next to a supermarket and small mall. 4) Most amenities in the apartment but the 'finish' was disappointing. 5) The rooms especially the living room were quite nice, though the bedrooms were small. Not so good: 1) There is no 'Front Desk', just a very small 'Management Office' which is open only Mon-Sat and from 9 am to 6 pm. After that and on Sundays you're literally on your own: there is no service/emergency/housekeeping support. One living room aircon started dripping water inside the room on Sunday...there was no one to fix it. We could live with that but what if it had been the bedroom aircon? 2) The 'master' bedroom was not just small but only one side of the queen bed had a bedside table and lamp. The other side had to make do with placing things on the floor, like water for the night, specs etc. 3) The bathroom was OK...but again the design was poor in that the basin jutted out in a semi circle cramping one for any movement. 4) The kitchen had only two power points, so if one had to use the toaster and the kettle, you had to unplug the microwave oven, and so on. 5) There was a good washing machine and dryer, but no dishwasher...highly inconvenient. 6) Only 3 plates & bowls!