Bra läge med nära till det mesta. Fin utsikt, om man väljer ett rum med utsikt mot Marina Bay.

We had a deluxe room with a balcony that looked across the marina towards the Marina Sands Hotel. Our king bed was v comfortable and hard to get out of most days. The room was spacious with well appointed lighting, there were power sockets with USB charging and HDMI ports. Our USB charging outputs did not work, but we are prepared for those moments by taking a multi power box with USB charging and plenty of adaptors (UK fittings for SG). There is only one power socket beside the bed so you need an extra long cord if you want to charge your devices from the bedside without a power socket. There were two phones in the room if your using the work station. The real treat is the shower, 3 types to choose from, rain, spa and hand. Hotel location is perfect with corridors to the shopping malls, MRT Promenade is a 5 min walk. Here is the small things that need improvement, room service is too slow, it took an hour for a toasted sandwich and the order was still wrong, the trolley sat outside the room for near to 24 hrs, I took it back to reception. You dont get any reward points unless you book direct. My partner had strained a knee muscle and the team was amazing and caring we got all the support needed. However sometimes you need to explore your requests a little more deeply with the right person in order to get what you reasonably need, ask to speak to someone who knows the system a bit better. Overall it was worth every cent and we will go back.

as above, not much really.

The room was great. Loved the shower, didn't want to get out. Food was amazing. Staff was great. The hotel took care of my every needs. From storing my luggage until my late flight to anticipating the fact that I would need an extra robe and slippers.

The bathroom could have been cleaner.

as fi dorit balcoane mai late sau macar de sticla. aveam senzatia ca optureaza vederea minunata.

Lovely modern room! Good proximity to the shops and MRT

Disappointed in the restaurants. We had dinner at the Pacific Emporium one night and it wasn't great at all-dry toasted sandwich! The 'Chinese' restaurant looked good but it was very expensive.

Location, Staff, Rooms, …

Pool is little bit small.

Friendly room service staff working at the 9th floor, interior of the hotel room.

No bidet for the room i checked in. Please install bidet for all rooms toilets. Because i would love to stay in other rooms as well but bidets is life!

Das Zimmer hatte eine gute Aussicht auf die Stadt, war sehr geräumig und sehr gut gepflegt. Das Frühstück war sehr gut, eine große Auswahl und alle Produkte waren frisch. Die Lage des Hotels ist perfekt man kommt in 5 Minuten (aufgerundet) direkt in die erste MRT Station. Aber auch zu Fuß sind viele Ausflugziele erreichbar.

Keine Mängel die wir berichten könnten.

A beautiful hotel in a great location for seeing Singapore! Very clean and comfortable with a great view from the large floor-to-ceiling windows in our room. Spacious bathrooms and a powerful shower. The location could not be beat; this is a perfect headquarters to explore all of Singapore, to include Gardens By the Bay and other popular spots. The buffet breakfast should not be missed.

The room was on the expensive side, but was a good value when you factor in the location and compare it to other properties in the area.

Excellent reception

Size of the room Bathtub

Ambience

Location

We liked everything

Nothing

Excellent bfast with varieties of food selection and big space cozy nstaff was vy helpful too. Had enjoy the heartybfast n hope to stay at Pacific club the next trip

A pick up service at a certain point around Orchard after shopping to bring back to the hotel will be fantastic Getting back to hotel is pretty hassle cos out of way

Great location and easy access to the city and tourist destinations. The room was spacious and comfortable

Staff were not as helpful as they could have been. We asked for a room on a higher floor and they told us they would check and get back to us - they never did. Constant pinging from the elevators was enough to disturb us in our room - would be good if the hotel could consider lowering the volume given the number of guests travelling in from different time zones. But overall a great hotel & would recommend to other travellers

First impression and last impressions are surely those who will leave a long lasting impression. Check-in service was great and was severed by a very friendly & motivated staff. The location of the Hotel is great when you have to go to Suntec city or even MBS, everything is in walking distance and the MRT is also close by. The view from the rooms are just stunning.

Unfortunately, the AC-only ventilation in the rooms wasn't my cup of tea, and there was a noticeable lingering smell. Maintenance seemed a bit overlooked; the shower water flow issue turned the whole floor into a wet zone. The primary concern lies in the check out process, a crucial and lasting impression on guests. Unfortunately they were disorganised and inefficient. Hotels are well-aware of peak hours and check out times, which just leads to the conclusion that the management has not effectively streamlined its operations. Using Covid as an excuse for the failed management just outlines the failure of the management to train its employees correctly. Express check-outs, self check in services are not preferred nor wanted by guests, which the hotel can clearly see from their daily operations. Employees should appreciate that guests prefer the human interaction, as the implementation of AI and digitalisation will diminish their requirements to perform this job. Indicating for job security you should not only be more organised but more motivated to provide a service. Failing to do so, jeopardises your job and this will come faster than an employee might think. Hence more personal interactions, improved and organised service are not only required, but surely wanted from the majority of the guests.

Location excellent, friendly set

We managed to check in early which was really great travelling with a toddler

We couldn't go to the restaurant to have a drink because they were only serving buffet so we had to walk to a different dining option

Very friendly and great staff! Top location The room is modern and convenient Pool area and kids club are great

The requested additional bed was not prepared. However, this issue was solved very quickly:-)

Pan Pacific Singapore is a true gem in the heart of the city. Its prime location near shopping malls, MRT access, and food courts is unbeatable. With luxurious rooms, stunning views, and excellent facilities, including a beautiful swimming pool, it's the perfect choice for an unforgettable stay in Singapore.

Gutes Hotel in zentraler Lage + sehr gutes Frühstück + guter Service

Sehr hohe Kosten für Speisen und Getränke an der Bar und im Restaurant

the staff is amazing, you get such a warm welcome and also everyone is super child friendly! it was beyond expectations and i have stayed in great hotels worldwide. everything is super nicely decorated and the rooms are super clean and with a nice interior design. the shampoo's, lotions etc are from balmain so you leave the shower with a great smell. location is great, attached to the hotel there is a mall with tons of restaurants. and super nearby the gardens by the bay attractions. i travelled with my toddler and she loved the child play paradise inside the hotel on the 4th level behind the pool where you find everything from lovely books to read to slides, climbing walls, tents, etc. great money value compared to other expensive hotels nearby!

nothing!

Location, staff, comfort

Check-in. We didn’t get the connecting (big) rooms that we booked as one of them was not available at around 5:30 pm the day we checked-in. The receptionist told us they “upgrade“ the connecting rooms to a higher floor and they’re bigger, but we wouldn’t know for sure.

Facility, location, staff, everything was great

Nothing

Sehr gut, wie immer.

Wir haben auch am Ankunftstag das Zimmer gebucht obwohl wir erst am anderen Morgen ankamen. Da erwarten wir auch, dass das Zimmer gemacht wird, auch wenn wir erst am Mittag das Zimmer verlassen haben.

The hotel looked fabulous for Christmas and the design and overall look and feel is excellent. The staff were great in all areas of the hotel.

Pool was cold and noisy with kids, we didn’t stay long which was ashame as we wanted to chill. Don’t mind children having the best time, they should but this was unusually noisy. Gluten free options are really limited at breakfast. The bread role could be improved with the chef/baker making their own. There wasn’t any readily available cereal and there was no desserts/cakes that were gluten free. I ate well with eggs, potatoes, bacon, fruit, salad etc but it’s always nice to get a treat. Our room had a connecting door which I don’t like and never felt settled during our stay. There was plenty of available rooms and not sure why we were given this room. I should have asked for a room change but we were so tired - we should have as I was awake most of the night!

-preparation of connecting room as per my request -preparation of early check-in as free charge -keeping frozen foods

Toilet was little unclean condition.

I was upgraded without having to ask, it made my stay very special and I would recommend the hotel to others because the view was amazing from that room.

I was confused about how to, if it was possible, order dine-in. Might be they don’t do it but confusing when looking at their app and it is an option.

위치는 아주 좋음. 다만 처음 가는 사람은 길이 헷갈릴 수 있음. 도로에 횡단보도가 없고 주변 쇼핑몰 연결다리로 옮겨다녀야함. 그것만 파악하면 시원한 실내로 다닐 수 있음. 수영장 좋음.

발코니 문을 열면 방안과 바깥의 온도차이로 바닥과 테이블에 물기가 생김. 발코니 난간이 돌이라 막혀있어서 고층인데도 불구하고 앉아서는 마리나베이를 내려다볼 수 없음.

we loved this property. The location and all facilities were fantastic.

位置不错，方便

可以接受

Fantastic location close to everything. Staff were very professional, courteous and accommodated our every need. Facilities very modern. Cannot speak more highly of the staff.

The Emporium.