Initially was put into a room behind reception, requested to move as previous experience being located in a room behind reception is not good. I was right, far too noisy from 0500hrs with people checking out. Thankfully we were re allocated to another room near to the pool which was great. The hotel location is perfect and will certainly be returning to this hotel again. ALL the staff were so pleasant from chamber maids to reception manager all deserve to be acknowledged for making our week trip so relaxing. Breakfast is great. Hotel is very clean, sun beds very comfortable too. I would suggest that there be some hooks put in bathroom and on back of room door as no where to hang up anything like dressing gown or damp towels in bathroom.

Very enjoyable stage, staff friendly and good breakfast. Good to have the pool to cool down.

I do recommend this hotel the staff are excellent and truly make you feel welcomed. The breakfast is nice and fresh they have a nice selection of hot or cold food ranging from dips to borek and olives. The rooms are clean and the cleaners are exceptional. The pool area is a little cramped but didn't put us off the you wouldn't think when paying on the sunbed your in the heart of the city. The only downside was my wife's ghd hair straighteners kept tripping out the electrics in our room. My wife couldn't use the hair straighteners for the duration of our stay. We would stay here again.

The A/C did not work at some point. We waited until late for someone to try to fix it. We had to ask for another room instead of waiting for so long. Then the problem was sorted. But from there the new r offered room was smaller than we had previously.

At first night We got a room in the «basement», which was completely different from the photos. It was really small, only space for a bed for 2 people, and it smelled bad. Told the staff that We didnt want this room as it smelled and didnt look like the photos. Was told that it was nothing to do, unless i wanted to pay 2000 liras for upgrade to junior suite. They told me to wait for the next morning for changing the room. The day after we changed room to the second floor as wanted, and the room was much better. But disappointed that you pay the same price and can Get either the first room We got which was really bad, or a descent one that looked like the pictures. I was also shocked that they didnt offer a free upgrade to junior suite as they had several rooms, and We only wanted to change room for our first night as We were told that We would change to another standard room the day after. The bed also made a lot of noise. The location was really good, central near everything, and right next to good restaurants and old-town

Staff was very helpful an everything was easy to get by , great location that I pick , would highly recommend this hotel

Rooms are very clean, service daily. General Manager (Seda Besjazali) is Excellent. She makes sure all guests are comfortable and answers all questions and help needed. She goes above and beyond to ensure guests are satisfied. Very good breakfast and Valet parking at no cost to guests. Both are important when traveling.

Great location brilliant staff clean room with everything you need good value for money excellent breakfast catered for our gluten free friend 😊 nice pool area