This property didn’t look like the pictures. It was basic at best but clean. The neighborhood closed down before dark — including all but 1 restaurant. A telling feature. Would I stay here again? No. For the reasons above as well as because the front desk charged me more than the Expedia rate. I could get a 100x better hotel in a different neighborhood for the same price. If you want to go to tonola go during the day only. There are actually much better places to shop in Guad.

Nice place

I liked everything ! The attention, the restaurant, the location, etc

I liked everything ! The attention, the restaurant, the location, etc

Very nice staff...the room clean and quiet. The market is close and the bus station too. I like the hotel.

Basic Hotel in a great location in Tonala. Very friendly and helpful staff. Secure parking. My go to stop when shopping.

While our stay here was not terrible the recpetion staff was not very welcoming, no parking available (told it was for people staying longer only so we had to park out on the busy street) we had a shower that wouldnt drain or run hot water and the beds were quite uncomfortable. The property has a lot of promise to it but friendlier staff and maintenance are needed. While are stay was not awful we would look elsewhere in our next visit to Tonala.

While our stay here was not terrible the recpetion staff was not very welcoming, no parking available (told it was for people staying longer only so we had to park out on the busy street) we had a shower that wouldnt drain or run hot water and the beds were quite uncomfortable. The property has a lot of promise to it but friendlier staff and maintenance are needed. While are stay was not awful we would look elsewhere in our next visit to Tonala.

Very nice place for the price. We were only in need of a place to sleep and shower for the days we were there and got alot more out of our room. It was clean, people were very nice and we were comfortable. The added bonus was the coffee shop! For us the price, location, and comfort was great!

Very nice place for the price. We were only in need of a place to sleep and shower for the days we were there and got alot more out of our room. It was clean, people were very nice and we were comfortable. The added bonus was the coffee shop! For us the price, location, and comfort was great!

Everything was perfect for me,in general was excellent.

The whole staff has a positive attitude. They make a stay pleasant and relaxing.

The service was great the staff was exceptional.The cleaniliness was super

Basic no frills hotel. That being said, the location to the market and the exceptionally friendly and helpful staff make up for the lack of amenities. There is a coffee shop located there as a bonus.

Good stay for my one evening stay

Good stay for my one evening stay

Wonderful time shopping. Sunday market day was challenging but fruitful. Hotel Arana is a great location for visiting all the local artisan shops.The hotel rooms are basic but clean and comfortable. Great shower pressure. Very friendly and accommodating staff. Now has a lobby entrance to a cafe. For us, a huge bonus is being able to park our car outside our hotel room door. The drive around is private and gated. Our second stay there.A small fridge would be perfect! Also, bottled water and coffee maker as compared to other hotels in Tonala, this one is not cheapVery good WiFi

Wonderful time shopping. Sunday market day was challenging but fruitful. Hotel Arana is a great location for visiting all the local artisan shops. The hotel rooms are basic but clean and comfortable. Great shower pressure. Very friendly and accommodating staff. Now has a lobby entrance to a cafe. For us, a huge bonus is being able to park our car outside our hotel room door. The drive around is private and gated. Our second stay there. A small fridge would be perfect! Also, bottled water and coffee maker as compared to other hotels in Tonala, this one is not "cheap" Very good WiFi

Very clean hotel..friendly & accomadating staff. Coffee shop was pricey for what they served.. other then that excellent stay & location for shopping.

Everything is good, they give you clean sheets everyday, lock down after 10 pm, but they at your service when you need to go out...it’s a hood thing cause just not anyone can go inside property.. cats are always F*** ing outside but it’s normal.. the only thing missing is that they upgrade the TVs, they have like this 13” box TVs.. it would be nice if they had flat screens , other than that it’s a nice clean place to stay

Everything is good, they give you clean sheets everyday, lock down after 10 pm, but they at your service when you need to go out...it’s a hood thing cause just not anyone can go inside property.. cats are always F*** ing outside but it’s normal.. the only thing missing is that they upgrade the TVs, they have like this 13” box TVs.. it would be nice if they had flat screens 😎, other than that it’s a nice clean place to stay

this property is in a good location for me and I will use it again.

Good Hotel. Very friendly and understanding. Main Street under construction. Hard to navigate to. A little noisy.

Nice family run hotel in the heart of Tonalá’s shopping district. Clean rooms and friendly staff! If you are in Tonalá for the shopping, you can’t beat this hotel.

Nice family run hotel in the heart of Tonalá’s shopping district. Clean rooms and friendly staff! If you are in Tonalá for the shopping, you can’t beat this hotel.

Worst stay ever

We felt very welcome it is nice to be in a hotel run by family members although they were renovating to make it more efficient for the clients they are building a restaurant and a new reception office did not affect us.

We felt very welcome it is nice to be in a hotel run by family members although they were renovating to make it more efficient for the clients they are building a restaurant and a new reception office did not affect us.

It is a good small hotel to stay if you have to go to the airport. Owners are friendly and welcoming. It is also a safe place for you and your vehicle. The walls in the room can use an upgrade, but overall it's a good hotel.

It is a good small hotel to stay if you have to go to the airport. Owners are friendly and welcoming. It is also a safe place for you and your vehicle. The walls in the room can use an upgrade, but overall its a good hotel.

We loved the location and off the street front door parking and especially the friendly staff! They even have a fully equipped rotunda where you can cook anything you want and make morning coffee. Two beautiful cats add to the ambienceRestaurants close by and all our favourite artisan stores. Our first visit to this little hotel and we will definitely be back.

We loved the location and off the street front door parking and especially the friendly staff! They even have a fully equipped rotunda where you can cook anything you want and make morning coffee. Two beautiful cats add to the ambience Restaurants close by and all our favourite artisan stores. Our first visit to this little hotel and we will definitely be back.