Nice and clean

Nice and clean hotel

The Hotel overall was great. The staff were very helpful and accomodating. Good value for the money. hotel staff been very kind and helpful. Was able to check in early and check out late as requested. The refillable purified water was a plus.

There are too many staffs on lobby gossiping very loudly instead of helping the guest. I made reservations with this hotel through hotel.com. Concierge Of the hotel wasn’t knowledgeable. I made full payments at the time of reservations. Soon I arrived at the hotel they kept me along waiting to find the reservation in their system. Later they were asking me to provide my business card or visiting card at the front desk . I gave them my USA passport. They were keep asking me for the card. After that they were asking me to keep deposit for there security purposes which will be refundable. Overall it was too much hassle for my daughter and I. Definitely this hotel management needs to come forward to resolve this issue. Forget to mentioned their insane price of mini snacks bar in the room. As an example, small can of sprite taka 350.00 out side of the hotel’s price is taka 35.00. Sine I have the worst experience definitely I will give the hotel one star ranking.

The worst of worst can anyone ask for. First of all the hotel policy is the worst than any other hotel in Bangladesh. If you are a couple you MUST proof your relationship with your wife by Marriage Certificate NO EXCEPTIONS !! They will deny you if you don’t. Manager is very unprofessional and unable to answer certain critical questions. General Manager is very Polite and was able to calm the situation. I just flew in 25 hours and right at the chek in i was blasted with relationship question with my wife. I was forced to show my marriage certificate or deny boarding. At the end of the night, management sent a cake for the confusion they cause. Management seriously need to get the facts in check and train their employees. My wife and i have been insulted and devastated. We was shocked !!

The worst of worst can anyone ask for. First of all the hotel policy is the worst than any other hotel in Bangladesh. If you are a couple you MUST proof your relationship with your wife by Marriage Certificate NO EXCEPTIONS !! They will deny you if you don’t. Manager is very unprofessional and unable to answer certain critical questions. General Manager is very Polite and was able to calm the situation. I just flew in 25 hours and right at the chek in i was blasted with relationship question with my wife. I was forced to show my marriage certificate or deny boarding. At the end of the night, management sent a cake for the confusion they cause. Management seriously need to get the facts in check and train their employees. My wife and i have been insulted and devastated. We was shocked !!

dirts and stains in the bathtub curtain smoke smell in an non- smoking room operating instruction of airconditioner is not obvious for first time visitors

dirts and stains in the bathtub curtainsmoke smell in an non- smoking roomoperating instruction of airconditioner is not obvious for first time visitors

The rooms are comfortable. The hotel is but tucked away from Gulshan CBD. Very quiet. Choose the lake view room for privacy. Staff are very helpful. The restaurant Manager Islam was very very friendly and helpful. Breakfast was good.

Enjoyed my stay there for two nights. Security is very good.

Enjoyed my stay there for two nights. Security is very good.

The breakfast had relocated to 13th floor which provide more n quality choices...

the staff here will do anything to make your stay hassle free. Its dhaka after all so after a day stuck in traffic its good to see welcoming employees

the staff here will do anything to make your stay hassle free. Its dhaka after all so after a day stuck in traffic its good to see welcoming employees

Awesome hotel. Stuff is very friendly and helpful. Each and every single things very clean. Will stay here again and again.

Awesome hotel. Stuff is very friendly and helpful.Each and every single things very clean.Will stay here again and again.

I liked the breakfast especially.

False advertisement of rooms made it an unfortunate stay. We booked a room for 2 with a king size bed and was told that there were no king beds or Executive Suites even though it was confirmed booking.

False advertisement of rooms made it an unfortunate stay. We booked a room for 2 with a king size bed and was told that there were no "king" beds or Executive Suites even though it was confirmed booking.

This hotel upgrade for our room with kitchen and big sofa, I had great time to stay.

Very comfortable room with good wifi, great size bathroom and large bed. Rooftop pool was small but lovely to relax at after a dusty, hot day out in Dhaka. There were only a few sunbeds at the poolside but it wasn't too busy when we stayed in February. There is no bar at the hotel however there is a restaurant and coffee shop. Breakfast was great with plenty of options to suit everyone.

Good breakfast, gym and room. Excellent service and staff were very friendly.

The room i was allocated was impressive, bed was comfortable, room was clean, decor & lighting was very easy on the eyes, a very good room....only comment I could make was the state of the carpet, could do with a steam clean. But overall I would book this hotel again if stopping over in Dhaka....also the food buffet was really good too.

I stayed in the hotel for a week while in Dhaka for business and I would definitely recommend it for tourists looking for a comfortable place to stay in good neighborhood

security is tight but the people and staff are very friendly. Traffic is a major issue.

Nice hotel to relax in after journey and before work, pleasant, friendly staff, good security.

I liked the working desk and chair provided with full business work needs like, stabler, marker, pencils and puncher, exc.