The room/bathroom was disgusting and they binned my belongings on my second last day. They also play music until very late hours.

My stay was very pleasant. Thanks to the tesm..

Everything. Staff was so rude, the room was a fake compared to the photo on internet.

I had trouble with the booking and had to pay twice which was a bit annoying, but after e-mailing with them they managed to sort it out smoothly and I got my money back (from the second withdrawal). It was comfortable enough for one rainy night, with a lot of backpackers at the place! Nothing fancy but definitely worth the price. The female dorm with 4 beds had its own bathroom in the room which was a plus!!

Decent hostel. Kitchen was small, narrow, and dirty but still useable. Staff were nice. They have a restaurant on site that made a good veggie burger.

Decent hostel. Kitchen was dirty, narrow and small (basically a hallway), but was still useable. Staff were nice. They have a restaurant on site that made a great veggie burger. Central to bus station and downtown. Not sure if I would stay again.

It’s a very old and a bit dilapidated building with dodgy narrow stairs. Room was so basic and a bit grungy. The room wasn’t ready which was annoying. The best thing was the locality to everything. Staff were inexperienced and when I ordered coffee I burnt my mouth from the scorching water.

The staff were fabulous when I requested to move room after finding considerable mould. Overall the cleanliness was pretty atrocious, but you get that when you can trade cleaning for free nights. Overall, the vibe of the place is chill and kinda cool and the location is great - far enough away to be quiet, but close enough to easily walk to everything, including the beach.

Backpackers in Paradise? More like Backpackers in Hell. Kitchen had a massive insect infestation. The 20 bed dorm is built over the bar which is starting the loud music already early in the morgen. When I asked to turn in off or lower it, the Employees just didn't care and said "It's a bar". Bathroom are filthy and never been cleaned. ACs are not working. It is loud in the night and even the employees don't care and are also loud loud talking in the dorms!

I didn't get to stay there with my family because I was miss lead and get there to sign in and get told that kids under 18 can't stay there and now won't give me a refund

My stay was great! Staff made the stay even more enjoyable with entertainment and a quiz to bring everyone together. The entertainment host Mia was terrific in doing so. Thankyou for the stay and look forward to returning again.

Overall good experience. My matress was terrible though. Definitely need an upgrade. Other than that, thank you for the stay!

It's okay.

No good free wifi, good area

Everything super dirty, the kitchen the worst

This place is a health hazard. Really disgusting and the whole place stinks (from mould I reckon). There were stains on towels and sheets, fan was not working.

Terrible hostel. Noisy in the mornings blaring music at 6am and policy on no drink is crazy. Thry took my drink through i bought for the next day and i wasnt drinking it in the hostel. Rude staff too. avoid !

Worst Hostel. Water was leaking from Sealing and sinks are so small that you won't be able to wash your face or hands. All the Dust all over the room no cleanness. Congusted beds and No AC. I won't recommend to any one.

Convenience to beach access. Pillows were almost flat and real hard mattress.

The hostel was decent but a few things that stuck out was that the light in my bathroom didn't work and the Wi-Fi was terrible, even with an access code or paid plan. The common area outside got very loud at night, which made it hard to sleep for someone like me who is early to bed and early to rise. I wish there were some indoor common areas to stay in. With everything outdoors, it was too cold to be out there during the evening hours (I visited in July). Overall, not the worst hostel I have stayed in. Staff was very friendly.

It’s what you get for the price, I guess. You can’t control your guests.

The most dirty room I've ever been. Disgusting.

Whilst this was convenient for my purposes, in that I was only there for a limited time, I did find it frustrating that the designated smoking area was between the main entry and reception area, meaning there was no option but to walk through it. Having said that, the designated non-smoking area was full of smokers as well. Also, no control over "quiet" time after midnight. Loud partying still going on until 2-3am on all 3 nights I was there. If you are a partying smoker, perfect for you :)

It's a party hostel, which is all good! just make sure you expect a lot of mess and a lot of noise, but you get what you pay for, its the cheapest hostel in surfers! and does have good hang out spaces but again there will always be people drinking and being rowdy.

Nice place, very friendly staff

The receptionist was rude and offhand The room 2 of the windows could not be closed, the main light in the living room kept blinking. there was no television in the apartment

The property is quite well located, being only 10 minutes walk from the beach and shopping/ The Receptionist was bright, pleasant and helpful. The accommodation (double bed room) was not impressively decorated, and one broken window, had been boarded over. The Booked Continental Breakfast did not exist. The structure of the adjacent rooms looked extremely tatty and curtains opposite rooms were grimy and paintwork in extremely poor condition. The room was very cold, with no form of heating ... I literally slept in bed, with my clothes on ...

so bad we didn't even stay the night, the boy at reception was not welcoming or friendly at all

Will never go back again

Wasn’t able to check in

Excellent customer service!! Need more bin I the dorm room and offer a variety more tap beer like ginger beer in the bar please!!

Nothing except value, waiting for check in half hour, no attention in reception, no answer on phone