Terrible stay, tried calling the property before we left to find out about parking arrangements, no answer. We arrived 30 mins before check in and tried calling the duty manager 10+ times on his office and moble phone but no answer, rang the bell as instructed, no answer so had to go do our own thing tried calling twice more from 1330 hours, no answer. Then he called us at around 5 pm to ask when we thought we would be arriving.... When we was finally given access to the property it was very shabby in the communal areas. I am not sure this was being used exclusively as a hotel as there was families in the building with their very young children running around the communal areas at 10pm at night and people cooking in what seemed to be a shared kitchen area which was not mentioned in the info on the site. The manager was phoned again as the children were playing and shouting right our room door whilst their mother was cooking dinner and dishes on the sink, they was asked to be quiet bit didny understand what we was sayinh.The room was noisy as there was traffic all night. The room was acceptable in clenliness and comfort but i have just felt very misled in the description of the property when we booked.

Nice stay, staff friendly, clean room, handy for the railway station and football ground, the room I was in was on the top floor whch has a very steep staircase so bear that in mind if you struggle with stairs apart from that I highly recommend this place. Parking is by paying a fee and hotel gives you a parking permit as the streets outside the hotel require a permit.

Good things first: the staff are lovely but they can only do so much. Bad things: desperately needs renovation. No breakfast. Walls are made of paper. Reception is at the back so you'll hear every single guest come in, snore, fart, and talk loudly into their phones all night. There is no possibility of sleeping.

Fantastic location, welcoming staff, helpful, practical and clean room. Nice big shower and quiet neighbours/guests. Will definitely come back here again

Unhappy with cleanliness… towel provided had someone else’s pubic hair on it, same with the bedding. Just glad I brought my own towel. Not made aware of having to pay for parking permit prior to stay, that was an extra charge.

Lovely room and location. Good communication and helpful staff. The outside verandah area was full of takeaway rubbish which we had to clear to sit outside. The shower thermostat was also not working.

Lovely room and location. Good communication and helpful staff. The outside verandah area was full of takeaway rubbish which we had to clear to sit outside. The shower thermostat was also not working.

This hotel is very clearly at the ultra low budget end of the market, which would have been okay if the price I paid reflected that. The single room was very small and had a few weird issue. The bathroom light switch was above the door. At 5ft 11 I could only just reach it. The walls are very thin. I could hear people talking and snoring through the wall. The location also seems to mean you get a lot of loud drunk people passing by in the early hours. Both nights I stayed (over the weekend) I was woken up by people outside. Check-out was non existent. I went to check-out at the main building. No one answered the door, or answered the phone when I phoned the office or duty manager numbers they had displayed next to the door. I just posted the key through the letterbox and hoped for the best. All that being said if the price was low enough and you just wanted the cheapest possible place to stay, this could be right for you. Unfortunately for me. As I booked last minute, it wasn't that cheap. Certainly not worth what I paid.

This hotel is very clearly at the ultra low budget end of the market, which would have been okay if the price I paid reflected that.The single room was very small and had a few weird issue. The bathroom light switch was above the door. At 5ft 11 I could only just reach it. The walls are very thin. I could hear people talking and snoring through the wall. The location also seems to mean you get a lot of loud drunk people passing by in the early hours. Both nights I stayed (over the weekend) I was woken up by people outside.Check-out was non existent. I went to check-out at the main building. No one answered the door, or answered the phone when I phoned the office or duty manager numbers they had displayed next to the door. I just posted the key through the letterbox and hoped for the best.All that being said if the price was low enough and you just wanted the cheapest possible place to stay, this could be right for you. Unfortunately for me. As I booked last minute, it wasn't that cheap. Certainly not worth what I paid.

Property very close to the centre of Norwich. A great view of the the canal . Very close to Norwich railway station . Only problem no parking near by . I drove down . When asked about parking the guy on reception wasn’t very helpful . He just said it’s all parking permits . When asked where can I park . He said find a car park . As we were going to the Norwich city v Watford . I drove around the city until I came across an outdoor 24 hr car park for £5 . No thanks to him . It’s called RCP parking Rouen rd car park. The shower was very hot hard to control took 5 mins to adjust to reasonable temp .

Property very close to the centre of Norwich. A great view of the the canal . Very close to Norwich railway station . Only problem no parking near by . I drove down . When asked about parking the guy on reception wasn’t very helpful . He just said it’s all parking permits . When asked where can I park . He said find a car park . As we were going to the Norwich city v Watford . I drove around the city until I came across an outdoor 24 hr car park for £5 . No thanks to him . It’s called RCP parking Rouen rd car park. The shower was very hot hard to control took 5 mins to adjust to reasonable temp.

This was the worst place I've ever been at dirty and the owner own hygiene was just as bad never again bad

This was the worst place I've ever been at dirty and the owner own hygiene was just as bad never again bad

The room was so small one of us had to lay on the bed while the other got changed. The entrance stank of sewage and loads of little flies all on the walls. Thankfully the room did not smell as bad. Pillows were like rocks. Breakfast is NOT supplied. Very expensive for what you got. Very disappointing and certainly would NOT stay again.

The room was so small one of us had to lay on the bed while the other got changed. The entrance stank of sewage and loads of little flies all on the walls. Thankfully the room did not smell as bad. Pillows were like rocks. Breakfast is NOT supplied. Very expensive for what you got. Very disappointing and certainly would NOT stay again.

It was a bit of a surprise that the room was in a different location to where we booked. The room was ok but quite dark - a few extra lamps would have been nice. the shower wasnt good. Good location in Norwich though.

It was a bit of a surprise that the room was in a different location to where we booked. The room was ok but quite dark - a few extra lamps would have been nice. the shower wasnt good. Good location in Norwich though.

Small room. Not big women im 5"6' and could not use the shower

Small room. Not big women im 56 and could not use the shower

The interior had a foul odor. We were told that the property was only 100 yards from the train station, but was somewhat further away. The manager was extremely rude and unhelpful. We had requested and were promised a ground floor room, but when we arrived were told that our room would be on an upper floor. Explaining that we had requested and were promised ground floor accommodations because I have difficulty with stairs, he told us that he had no ground floor rooms available. We said that we would need to find another place to stay and began to leave. He then offered us a ground floor room but said that it would cost more. Being treated like this, we decided not to stay at this hotel. Best decision of the day.

The interior had a foul odor. We were told that the property was only 100 yards from the train station, but was somewhat further away. The manager was extremely rude and unhelpful. We had requested and were promised a ground floor room, but when we arrived were told that our room would be on an upper floor. Explaining that we had requested and were promised ground floor accommodations because I have difficulty with stairs, he told us that he had no ground floor rooms available. We said that we would need to find another place to stay and began to leave. He then offered us a ground floor room but said that it would cost more. Being treated like this, we decided not to stay at this hotel. Best decision of the day.

This place should be closed down , utterly disgusting and highly dangerous stair case. Had paid for three nights but could not stay the course and went home .

This place should be closed down , utterly disgusting and highly dangerous stair case. Had paid for three nights but could not stay the course and went home .

Very noisy reception area early in the morningThe man on the reception desk woke us very early and didn't seem to have much consideration for sleeping guests

Very noisy reception area early in the morning The man on the reception desk woke us very early and didn't seem to have much consideration for sleeping guests

Just an overnight stay and we picked this hotel according to price and proximity to the station. The reception staff's welcome was very friendly and we did not mind being taken to another building, closer to the station, where we were shown to our room. The room was on the small side but very clean with plenty of towels, teas and coffees. The shower was very good although we had problems keeping the shower door closed. In spite of slightly protruding springs in the bed we both had a very good night's sleep and, bearing in mind the budget price, we would happily stay at this hotel again.

Just an overnight stay and we picked this hotel according to price and proximity to the station. The reception staff's welcome was very friendly and we did not mind being taken to another building, closer to the station, where we were shown to our room. The room was on the small side but very clean with plenty of towels, teas and coffees. The shower was very good although we had problems keeping the shower door closed. In spite of slightly protruding springs in the bed we both had a very good night's sleep and, bearing in mind the budget price, we would happily stay at this hotel again.

Enjoyed stay all we needed for the night very near shops and amenities

Basic but fine for a one night stay, close to the railway station.

Arrived by train. Hotel is about a 4 minute walk from the station. Had room on top floor with stairs. My baggage was carried by staff up and down willingly. As recovering from a broken ankle, this assisted greatly. Room was small but functional. Good for the price.

Arrived by train. Hotel is about a 4 minute walk from the station. Had room on top floor with stairs. My baggage was carried by staff up and down willingly. As recovering from a broken ankle, this assisted greatly.Room was small but functional. Good for the price.

Nice,clean and comfortable.