Agent at the front desk was very friendly and personable, and made me feel welcomed and valued as a guest. The customer service was outstanding!

I always like to stay at the Four Points at Mesa Gateway when traveling. Comfortable hotel, friendly staff, and easy shuttle to the airport.

The bed was super comfortable, the food at the restaurant was really good, and the staff was awesome. A couple small things I would change but overall it was a nice place to stay.

We enjoyed a spectacular stay at this hotel and plan on staying there again later this year during a return trip to Phoenix. At check-in, the Assistant General Manager, Thomas Ward, gifted us 2 bottles and water and 2 candy bars of our choice and kindly allowed us an early check-in so we get to our room and get ready to be picked up by our ride to the Arizona baseball game at Chase Field. Like Mr. Ward, the entire staff of the hotel was friendly to us. Additionally, our room was spacious, clean and had ever amenity we wanted (large TV, refrigerator, microwave, and security safe). The hotel also has a beautiful fitness center, reasonably priced breakfast and dinner service, and is situated adjacent to a very fun PAR 72 Toka Sticks Golf Course. The hotel is also located near lots of good shopping and restaurants. (e.g. a Walmart, Target Store, Chilis, and Texas Roadhouse are located just down the street.) Thank you Four Points Sheraton! You've won our loyalty, and we will definitely be back.

Check in was smooth and everyone was friendly.

Great staff. Nice lobby cozy and inviting.

lovely property, great bed !!!!!

We stayed 3 nights and our room was never cleaned, we needed to request new towels last night. Also, there was a huge/loud gathering in the eating area...continued well into the evening hallways and they finally made it out the front door into the parking area by 4am. Otherwise, enjoyed our stay and staff at the restaurant and front desk were great.