Lovely hotel, brilliant staff, brilliant breakfast

We have just stayed in the Prom Hotel overnight and had a wonderful stay. Staff on arrival really friendly and check was quick and efficient. We were in the family suite, which was two separate rooms with a small adjoining corridor and lockable door. The rooms were spotlessly clean, beds comfy and quality bedding, however carpets were tired and could do with replacing but hotel itself was lovely and modern. Our breakfast was included in the price and was fantastic. Buffet style, the chef made our toast for us, as I had three young children, super helpful! Would definitely recommend, and will be returning! ☺️

Comfortable,wonderful stay. Staff were great, very friendly, food brilliant. We have been more than once and will continue to go back again and again. Highly recommended by me! 👍💕

The hotel was very clean and staff were very attentive,however we stayed in room 110 which was a first door overlooking the beach.unfortunately the music from the bar was quite loud until 12:15.for a 4 star hotel I wouldn’t want this

Staff friendly and helpful on arrival. Rooms are very comfortable and clean. The restaurant offers good food. Highly recommend

Made to feel welcome on arrival, room was spacious and clean. Bathroom was also extremely clean.

Absolutely faultless, cleanliness second to none. Service, staff, food all excellent. Great atmosphere and we had a wonderful room and time.

The staff at this hotel are fantastic. Professional, polite, friendly, and happy! They are the greatest asset to The Prom Hotel. Thank you.

Staffs were very helpful, friendly, polite and very smart in their uniforms. Thank you to all the staff and management. An applause for the lady who checked us, she was very tactful.

Super location for the pier.

The staff were friendly and helpful. We had a seaview room which was nice but noisy from outside and the bar attached to the hotel. Very convenient location.

Everything good, just a little old. Happy to stay

I was surprised at everything about the hotel how good it was. The staff were extra friendly and nothing too much trouble. What I was surprised about was the attention to detail. Tea served with hot water not many places do that. The manager or owners need a pat on the back for making this a lovely hotel. Nothing to do with the hotel, WE didn’t like Great Yarmouth very much. SHAME as the hotel was lovely.

Good breakfast. Rooms satisfactory.

Central to the main town centre

Good location and room, restaurant on site, good breakfast

Clean spacious front facing room with a small balcony. The double bed was very comfortable, the ensuite had a choice of bath or shower. Excellent breakfast served in the morning will definitely stay again when back in Great Yarmouth.

Nice hotel and perfect location for exploring the town centre, still walkable distance to the pleasure beach. Family suite was really good and consists of 2x separate rooms (both with key card entry) but doors can be propped open if needed and still has the key card main front door for security. Only slight downside is the view from both rooms wasn't great. Excellent bar downstairs and breakfast was one of the best hotel breakfasts we've had.

my stay at the prom hotel was brilliant cannot fault it will book again when i go back to great Yarmouth later in the year

The hotel looks tired from the outside, inside there has been lots of modernisation and was very nice On check in we were advised that a singer would be in the bar that evening, this started at 8:30 and went on until 12 midnight, Sunday morning 8:30 the pier arcade started playing a loop of loud music, this continued until after breakfast. The king size bed was small and the mattress uncomfortable, Staff were friendly and breakfast was very good Parking may be an issue during your stay As the hotel is on the front there is associated noise of a busy resort Overall though a lovely stay

Another good stay at the Prom Hotel

Lovely hotel with fantastic staff who made our trip absolutely superb thank you 😊 the ladies in the breakfast room were fabulous so helpful and friendly n

Clean, service good, good place

Wonderful stay, aad we only got to stay for one night. Rooms beautifully clean, loads of space for a family. Staff were lovely especially the ladies who did the breakfast in the mornings. Will return in the summer

Top quality in all departments but one , the music was excruciatingly awful.

Pleasant hotel well situated in centre of town

4th visit to this hotel and as with all previous visits we had a great time. The hotel is extremely clean with exceptionally friendly and helpful staff throughout. Great breakfast. We will be back

I was more than happy with it I won’t be staying there again and the staff was extremely friendly.

We have stayed here a few times over the years & would not stay anywhere else in Great Yarmouth. The Prom is brilliant in everywhere. Staff/food first class! Breakfast waitress Joan, is so hardworking & fantastic with all guests. She explains everything & is very polite/ bubbly. Bar staff/waiting staff are all amazing. So friendly happy & welcoming. We felt so comfortable sitting in the bar. Food is absolutely lovely, good quality, hot and delicious. Maids, were very polite & very thorough. Thank you very much, to every single member of staff at The Prom. You're all doing a great job!

A surprising good hotel. Fully deserves its 4 star rating. We stayed for 3 nights bed and breakfast. The room was spotlessly clean, there was a good selection of food on offer for breakfast and all staff were polite and helpful .

The Hotel is an older building but you can see that the owners have spent some money updating some facilaties. The bar is great and have a wide selection of drinks and cocktails. The staff were very friendly and helpful. Will happily stay again.

Fantastic location for a short break. Great price