Hotel is very nice, clean, and in good location. Very far from tourist area, which I knew before booking, but I regret. Staff was friendly. My biggest issue is that when I checked out, the hotel left a pending charge on my card for 31 days with my stay and with the room hold. I called for weeks and nobody answered or returned my calls or emails. Other than that, good hotel.

Staff was really nice, very clean and the Spa is the best

Great service

Great property and perfect across the beach.

View from my oceanfront room

Super luxury

Access to the hotel and dining options are very limited. The hotel itself and the rooms are great

First class.

Excellent

Otimo hotel

I initially was concerned about the location of the resort as it was quite far from where the "touristy" beaches (Copacabana and Ipanema) were, but I was glad I made a reservation. If you want a lesser crowded beach with the ability to relax and unwind, this is the hotel/resort to be. I absolutely loved it!!! I highly recommend it to anyone.

The staff was super friendly and helpful. I traveled solo and I felt safe. The resort is far from all tourist attractions so you don’t get a hotel pickup when booking outside from the concierge table so you will have a Uber. Ubers is not expensive . Pool area is beautiful but closes at 7:00 pm and the breakfast was wonderful. 10/10

Professional service and staff,

Excellent

It was across from the beach and had excellent swimming pool and facilities. Breakfast was superb! Rooms were very good

service great but of course you pay for what you get. Breakfast per person little expensive for Brazil prices and restaurant/room service expensive. Kids club great but not sure I’d leave my children there without parent because not really much staff just one at the door. beach across road was perfect, quiet and the most clean out of all beaches on the coast. Pool was great and rooms super clean.

view quit clean professional people

We liked the hotel but service was poor when we arrived since there was no one outside to receive our bags in the evening. I appreciated they extended few hours for the late checkout. Oceanview waa perfect from our room.

If you are going to Rio, look no further! I stayed here and it was absolutely amazing! The food, the hotel and drinks were all top-notch. The staff was “Chik-fil-A” level service and completely helpful. The only regret is that I didn’t stay here the entire time I was in Rio and suffered at some of the properties on Copacabana. If I come to Brazil again, I’m not even questioning where to stay.

Best hotel in Barra. Perhaps the best pool in Rio- just wish they could add heating for the pool in the colder months

The area where the hotel is located is one of the best in Rio and the safest. The hotel rooms they are not in the best condition, really worn out to be a kind of new ish hotel. Poor cleaning and maintenance.

The property is not what the pictures are advertising!!! The pool was green and not functional

Safe area , quiet and peaceful, the spa was great and the ocean view and balcony was perfect. Beautiful in the mornings looking at the sunrise.

I love the beach view

I had a nice stay ! Staff here did a fantastic job in customer service and overall very genuine people. Thank you! As for housekeeping ..:.they need a lot of improvement. My first room was covered in mold in the bathroom , the shower was broken where the mold accumulated by the drain. The bed skirt was filthy and the drain patio still had cup stains on the table. It also smelled damp and mildewy. Front desk changed my room without an issue, I showed pictures and I was given a humble apology. The next room was still ehh. The carpet was not vacuumed …not once since I was there. The same crumbs or whatever it was, never was removed. I Didn’t bother reaching out since I spent a lot of time touring , perhaps I should’ve. Overall the hotel is lovely, but my two rooms were not up to par . 7/10 rating. Also worth mentioning , there are a lot of stains on the facility furniture! Everywhere I went there are visible stains in the seats. It would be wise to not just wipe the areas clean but also use stain removers accordingly. Children and dogs are permitted and I found the children to be very loud in the dining area, specifically the sushi restaurant which has a more classy vibe. Thanks to the concierge and the staff in the spa, y’all are rockstars in my book!

The best hotel in Rio at tbis time. Best neighborhood, best malls around, cleaner beach. And the hotel e an excellent resort, pool, nice restaurants, amazing gym. Rooms with nice views. So, yes Barra da Tijuca and Hyatt are the best from Rio! Forget about copacabana(poor, dirty, dangerous)

Nice room and nice staff. Private beach is nice

I took 30 minutes to check out, problem. you had better to separate your counter the Hotel and amenities, right?

Very relaxing and enjoyable stay

The hotel was great with beach and pool service. The staff are super helpful… especially Fernanda. The only draw back is the pool service is slow.

The rooms were well appointed with amazing views and an extremely comfortable bed. The pool area is also large and inviting. However, the service is very poor by comparison. It did not live up to a five star reputation in the service department. My personal experience was NOT the best Lack of attention to our request constantly, like in room service drinks was very much medium for prices we paid. Additionally, the food is quite bland and our food orders were messed up multiple times.

The hotel is clean and well maintained, the staff are friendly and accommodating and my experience at the hotel was a positive one, I enjoyed it and would recommend this property and would go back.