I had two separate reservations here and used all the characters in my first review. I had a few things to add- The staff at the desk were very good. Max in particular took time to explain everything we needed to know about hikes, restaurants, etc. In my first review I noted that at this price I expected to be comfortable. The mattress in our room was old or poor quality, and I had the worst 4 nights sleep in our entire first month in Argentina. Under the front door, you could see daylight, so it was like a bug highway. As I noted in my other review, due to the awkward and inefficient layout of the room, my husband’s suitcase had to stay on the floor at the front door. Every day I was looking at the bugs trying to be sure none were bedbugs. The room was really warm and stuffy, and even on a day with horrible winds, we had to keep the windows opened a little to have some air circulation. When the wind is bad in El Chalten- it is without mercy. Another reason for a terrible night sleep. The bungalows were built into the side of another building, and we heard every footstep in the unit above/adjacent to us. I left really surprised that this place was rated as highly as it was- in many dozens of bookings I’ve made on Hotels.com, there are very few where expectations based on other reviews and reality were so different.

We stayed here four nights total. It was not horrible but definitely not a place I would stay again for the price. When we are paying over $200USD per night I hope to be comfortable. First issue, it is advertised as breakfast included and we read prior reviews that said how the breakfast was so good, they give you eggs, etc. Well, in our room there was a tiny kitchenette and they informed us on checkin that our breakfast was provided in the room. They provided very low quality food, no protein. Dry bread. The same sweet pasty every day. Some typical yogurt here very thin and full of sugar. So we had to go to the store to buy eggs and better food, and prepare it every day and then hand wash our dishes too. This took an extra 30 minutes of each morning where we thought we paid for a hotel that would provide a typical breakfast service. Nothing in our reservation indicated we were somehow not allowed to have the same breakfast as the prior good reviews implied. Second, the entry area to the bungalows is not finished with a proper walkway. It is a mud path where you have to step over wooden pallets carrying heavy bags. Third, while the room was large, the storage and layout was horrible where there was no room for a second suitcase except right at the front door. They have the little kitchen table attached to the wall, if it could be moved then there would be a way to make this more comfortable. There was no where in the large bathroom to store toiletry bags.

We loved our stay, Max was so kind and knowledgeable. We were so impressed with his hospitality. Our space was clean and comfortable. We see an amazing future for Max!! And we will definitely be back.

We were greeted by the sweetest, and most friendly staff. We were provided a great breakfast spread in our room, and given advice for how to spend our day in town. Great bed, good space in the room, felt safe and comfortable here. Would highly recommend staying here!!!

Awesome

Great!

Wonderful staff, simple and clean, everything you need for a good stay in a stunning environment.

Beautiful property!! Sofia and Andrea were very helpful. One of the best accommodations we’ve stayed on our Chile/Argentina trip. I wish we had more days but we’ll definitely be back and stay here again. Breakfast was also great and they’ll give you eggs which was not common in most places in Patagonia. Our room was very spacious and has a big window.

We loved our one night stay here! It was so close to the trails, great restaurants and a quick walk to town. It was so peaceful and quiet! The best part was the staff - they were so friendly and helpful. I highly recommend staying here!

The soap was small. Need more hanger in the room

Simple accommodations, clean, modest breakfast. One complaint is the water spills out of the shower flooding the bathroom. An easy fix would be to add a shower curtain. Otherwise, we had a comfortable and pleasant stay. The person at checkin was very helpful orienting us, giving restaurant & trail recommendations

The staff are extremely nice and helpful in both planning activities for guests and addressing the guests' needs during their stay.

Beautiful! The owners are excellent people. Well maintenance and equipped.

Great service!

Andrea and the staff were so welcoming, friendly, informative and helpful! They made the stay so pleasant! I would highly recommend!

Andrea and the staff were so welcoming, friendly, informative and helpful! They made the stay so pleasant! I would highly recommend!

Very friendly staff went out of their way to provide information and service. Facility was very clean and relatively new. Excellent location!

We were super comfortable here and the staff were extremely helpful and flexible. The town is small, but still this is a nice location and close to some of the best trailheads and our favorite restaurants. It was a nice place to rest after big days, and a nice place to kill time when the weather was too bad to go out. Highly recommend this spot.

The room was so very hot all night. The service desk make sure the heaters were turned off but there was only one small window for ventilation that did not open a lot and we couldnt sleep because the room was so stuffy. Terrible value for the money

The room was so very hot all night. The service desk make sure the heaters were turned off but there was only one small window for ventilation that did not open a lot and we couldn't sleep because the room was so stuffy. Terrible value for the money

Ideal location to start trekking routes. Excellent customer service by owner Dardo! Highly recommended!

We loved how independent we were. Nice property with all amenities you need.

We arrived pretty late, owner made sure to stay in contact with us so he could be there to check us in. The cabins were very charming, floor was a bit creaky, but no big deal. Breakfast (cereal, milk, yogurt, eggs, etc.) was delivered to our cabin each day, pretty fresh. Cabin was cleaned diligently, laundry service was great. All in all a pretty cozy place, would recommend.

Good location, easy parking and friendly staff. We booked one of the self catering apartments which gives some nice space and provided good kitchen ammeities.

it was a great stay, the hotel is very good located with a realy cool design. great breakfast. the receptionist was really nice

This hotel was a Euro-like mid range hotel. The hospitality was lovely, the local information welcome and the staff helped us out in the afternoon, post hike and before our late bus departure by accommodating our need to linger (we enjoyed a few hours in the bbq/grill kitchen facility). Great to see the outdool chairs set out for sunset.

This hotel was a Euro-like mid range hotel. The hospitality was lovely, the local information welcome and the staff helped us out in the afternoon, post hike and before our late bus departure by accommodating our need to linger (we enjoyed a few hours in the bbq/grill kitchen facility).Great to see the outdool chairs set out for sunset.

Great location.Clean, good rooms and excellent helpful staff.Nice breakfasts, very filling and nutritious!

Helpful staff who have recommendations. Was able to check in early and leave my bag after check out so i could make the most of my time in this beautiful place