We were booked for two nights at the Fairfield Marriott in Utica, NY. Our room was very clean, and the space itself was comfortable. The king mattress was quite comfortable. The air in the room was very humid, even with the air-conditioning running, making the carpet and surfaces feel damp. It would have been nice if the room had usb ports to charge electronics. There were none, which was disappointing. The bathroom did not have a fan for ventilation, which added to the humidity in the room, and just made for a generally sticky feeling. The free breakfast was a nice plus, and there were ample choices provided. Unfortunately, I chose the oat milk offered for my cereal and coffee, and the milk had gone bad. We ended up not staying the second night, opting to drive back home instead after the function we were attending. I most likely will not stay here again.

Way overpriced. Our A/C unit was making a siren sound but the property couldn’t repair it or move us to another room. Breakfast was not high quality and the fitness center barely qualifies as such. The room was clean and the bedding was comfy, so if price is no object (I paid $260) you’ll be OK.

Friendly staff, great location.

Nice place to stay!

My husband and I stayed one night (5-24) but would have stayed longer if we could have. The hotel is spotless, the room large and comfortable, wonderful breakfast, friendly staff, Kudos to Nickie who made us feel like we were family. She is awesome! Also the building maintenance man and the lovely woman who kept the breakfast pans filled. We were offered a cookie and bottle of water at check in as well as 2 drink coupons for a local restaurant. We will definitely go back there!

Excellent staff member at check in. Breakfast was good, room was clean, spacious & bed was super comfortable.

We were able to check-in early…given our trip and circumstances that was most appreciated.

Excellent property for stay. Cordial staff, clean rooms, nice gym, reasonably good breakfast, convenient location.

Cortney and her staff are very accommodating. And would gladly help you out for anything that you might need for your stay to be amazing. Thanks Cortney!

we always enjoy staying here at the Fairfield on our way to Cape Cod.

Convenient… super close to the thruway, checked in late at night and front desk clerk was lovely. Quiet room. And the room is spotless! Breakfast included will save us time in the morning!

Comfortable, quiet, and clean. Good breakfast each morning and staff were always quick to help. Plenty of options for food nearby and within easy walking distance of downtown.

Great stay and staff

For being next to a busy road, we heard NOTHING in our room. It was quiet, clean and the pool hours were great for my little one. We would definitely stay again.

Comfortable stay. Room was clean.

The staff was very professional, the place was clean, the system to open door in and out state of the art

Very convenient location very close to everything.

Highly recommend

We were attending a wedding near by and the location was perfect, staff very friendly and efficient and the accommodations clean and spacious.

Everything needed was as expected.

The staff was nice and helpful. Our room had a few areas though that looked like they were not clean, like watermarks on the countertop, and details were missed like no soap in the bathroom. The breakfast was just ok. It was a really busy weekend when we stayed and the staff seemed really busy. I’m wondering if they were short staffed. It did impress Me though even with a million things going on their staff kept their cool and smiles on their faces.

Room was clean and spacious. Plenty of closet space. Shower door needed adjustment, but we just dealt with it.

I was double billed for my stay. $500 is alot of money. It was pretty obvious that I used Expedia yet my credit card was billed for the stay anyway.

Clean, quiet and spacious rooms. We had a great stay!

Very friendly people

It’s easy for parking and walkable.

Family trip brought us to Utica. Outstanding accommodations for our trip

Really thin walls. Heard baby crying all night! Also there were loud noises all night from something in walls. Something building related. Otherwise hotel nice.

Desk clerk was very good. Due to shortage of staff he checked room before letting us access to ensure it had been properly cleaned. Very impressive.

The room was clean. But the sink was blocked in the bathroom. The TV was missing which they informed me about at the front desk. The pull out couch band was broken could not use. My fellow traveler had to sleep on the couch which was not comfortable. They could not offer any sort of refund because they said I booked through Expedia

The had a large group staying at the hotel and ran out of breakfast. The staff offered no compensation for the inconvenience. Desk staff was unpleasant.

This location was excellent. Almost 5 stars on all the questions except the last night we were there, it got loud at the pool area. Kids with there families were there after their game ( not sure what sport) but the kids were so loud, banging the doors and playing around the pool area.unfortunately our room was right next to the pool area. They did stop during closing time. That was the only issue we encountered.