The staff here are outstanding. We arrived during heavy rain and had booked a glamping room which is not connected to the main hotel. We were offered a chance to stay inside the hotel if we preferred, at the same price. We were shown both rooms before we made a decision, and we chose to stay in the glamping cabin after all (because it was SO cute!). There was a bit of leaking from the windows, and was a bit chillier in parts (the bathroom was cold!), and the alignment on the doors was a bit off, but it was all part of the experience. Netflix on the TV was nice (we actually put on the fireplace channel), and it was so cozy... definitely a memorable place to stay! And there is a very cute and delicious restaurant/takeaway spot just across the road, about a 5 min walk, where we enjoyed some yummy food and a game of jenga! Breakfast at the hotel was simple but nice. One thing to note is you can't pay with credit card here! And you will need a car if you're planning on visiting Angostura (not walkable to town, and we walk a lot). That said, we will definitely go back if we are in the area. Highly recommend!