Location. Friendly staff. Well equipped room. ..........

Had a wonderful stay at this hotel and enjoyed the food and services

Clean room. Helpful staff. Good breakfast. Good location

Stayed one night in Vientiane and wanted to try out this hotel. Bathroom looks a bit older than the rest of the room, but its ok and works. Aircondition was very good. The room was big. The beds looked good at first, but felt too hard after laying down for a bit. The room was clean. Towels, toothbrushes and shampoo was complementary in the bathroom. Breakfast had several dishes to choose from, bread and jam together with cereal as well. We did eat somewhere else for dinner so we can not comment on the rest of the food. The Staff was very friendly, and spoke some english (not great but understandable). All in all a good hotel.

Great location. Walking distance pretty much to lots of places. Such a coffee, good restaurant, the main city center is within few minutes walk from this hotel. Staff are very friendly. Always big smile on their faces. Free banana basket is sitting in the reception counter 24/7 for guest to enjoy it.

The hotel is ok. The ball hops is always looking for a tip. They say good morning to you then have their hand out for a tip. The beds are hard as hell. They need beds for real. But the staff at the front desk was very nice and helpful. And you only get one free ride from the airport after they pick you up from the airport and drop you to the hotel then after that it’s $10 to get a ride back to the airport when you leave.

Nice hotel. A little dated but charming. Staff is the best part of our experience. Positives :: outstanding location. You can walk to the night market and a dozen monuments & temples with ease. Great staff....always courteous and helpful. Negatives :: internet is a bit spotty.

Nice hotel. A little dated but charming. Staff is the best part of our experience. Positives :: outstanding location. You can walk to the night market and a dozen monuments & temples with ease. Great staff....always courteous and helpful. Negatives :: internet is a bit spotty.

I always stay here when Im in the capital because of the location and price. The rooms are priced fair in my opinion. This stay however I did not enjoy so much. Initially I had picked out the studio room. When I arrived at my room door, the key didnt work. The bellboy went back downstairs to program the key appropriately. When he arrived, he had two keys. The first attempt failed to open the room however second was a success. Upon entering the room, I noticed that it was not the studio, instead it was the family room. Confused, I went back to the front desk for clarification. Turned out both studio rooms were not available. Not a big deal but it wouldve been nice to be informed upon check-in. Nonetheless, the stay was still comfortable as usual and I was given no hassle about a later check out. FYI The A/C in room 312 works great!

I always stay here when I'm in the capital because of the location and price. The rooms are priced fair in my opinion. This stay however I did not enjoy so much. Initially I had picked out the studio room. When I arrived at my room door, the key didn't work. The bellboy went back downstairs to program the key appropriately. When he arrived, he had two keys. The first attempt failed to open the room however second was a success. Upon entering the room, I noticed that it was not the studio, instead it was the family room. Confused, I went back to the front desk for clarification. Turned out both studio rooms were not available. Not a big deal but it would've been nice to be informed upon check-in. Nonetheless, the stay was still comfortable as usual and I was given no hassle about a later check out. FYI The A/C in room 312 works great!

when i booked i requested a quiet room and this was confirmed. 48 hours prior to arrival i wrote, via the hotel web site, to confirm the quiet room and to organise an airport pick up. the web site said i would receive a reply in 12 hours, i never received a reply.my quiet room was next to the chamber maids station and i was therefore woken at 7.15am by their arrival - i dont blame them. my room also suffered from mechanical clanking noise throughout the night (lift or water pump?). i had requested a quiet room, they gave me the opposite.the wifi is slow and unreliable, it literally cuts out every five minutes.breakfast i only ate once as it was mostly tasteless fruit and processed food, the toaster only toasts one side of the bread and the coffee is awful. i also saw a cat sitting on the chairs and tables in the dining area so i worry about the hygiene.the reception staff spend most of their time with their heads down playing with their mobile phones. when i wanted to check out both members of staff where playing on their phones and did of notice me until i spoke to them.it is unprofessional and terrible customer service for staff to be seen playing on their phones at work. perhaps they could be employed responding to customer emails and then i would have received a reply?!the hotel manager really needs to look at the quality of service provided, give the staff some customer care training and ensure they put the training into practice.

when i booked i requested a quiet room and this was confirmed. 48 hours prior to arrival i wrote, via the hotel web site, to confirm the quiet room and to organise an airport pick up. the web site said i would receive a reply in 12 hours, i never received a reply. my 'quiet' room was next to the chamber maids station and i was therefore woken at 7.15am by their arrival - i dont blame them. my room also suffered from mechanical clanking noise throughout the night (lift or water pump?). i had requested a quiet room, they gave me the opposite. the wifi is slow and unreliable, it literally cuts out every five minutes. breakfast i only ate once as it was mostly tasteless fruit and processed food, the toaster only toasts one side of the bread and the coffee is awful. i also saw a cat sitting on the chairs and tables in the dining area so i worry about the hygiene. the reception staff spend most of their time with their heads down playing with their mobile phones. when i wanted to check out both members of staff where playing on their phones and did of notice me until i spoke to them. it is unprofessional and terrible customer service for staff to be seen playing on their phones at work. perhaps they could be employed responding to customer emails and then i would have received a reply?! the hotel manager really needs to look at the quality of service provided, give the staff some customer care training and ensure they put the training into practice.

Staff are doing their best to provide services. We stayed twice at the hotel because of the location. The first room is large but water in the shower will over-flow when used. The second time we stayed, other room/s occupants were extremely noisy until late at night. I am not certain whether the staff took any action or not after being notified about the issue. Noise is transferred from one room to the others and one floor to the others. One noted also that there was only one staff during breakfast. Again he tried his best to provide the services required. Otherwise, the hotel is best served my purpose.

Nice hotel which is close to Namphou Park as well as the Night Market and Mekong River.

the hotel was really bad in every aspect

Hotel needs maintenance.

Great in town location and within walking distance distance of many restaurants and attractions. The rooms are large and comfortable .

it was good expect the bed not comfortable at all they need to change a new bed

Staff very helpful room clean food good; close to dining and bars; don’t understand why anyone complains when it’s a budget hotel ; if you want five star then pay five star prices, balcony overlooks a semi demolished building which is an eye sore but we were rarely out there anyway. Wi fi is a little slow but it’s the same story most places in Asia just don’t use it at peak times when everyone is having breakfast and on Facebook etc Lovely little cafe across the road the Parisienne great coffee and wi fi Pricing very good and a large room with all the normal facilities fridge ,cable etc Would be happy to stay again anytime

Staff very helpful room clean food good; close to dining and bars; don’t understand why anyone complains when it’s a budget hotel ; if you want five star then pay five star prices, balcony overlooks a semi demolished building which is an eye sore but we were rarely out there anyway. Wi fi is a little slow but it’s the same story most places in Asia just don’t use it at peak times when everyone is having breakfast and on Facebook etcLovely little cafe across the road the Parisienne great coffee and wi fiPricing very good and a large room with all the normal facilities fridge ,cable etcWould be happy to stay again anytime

Outside the hotel i can smell the sewage. Other than that it is quite convenient place for walking distance to Orussey Market

Outside the hotel i can smell the sewage. Other than that it is quite convenient place for walking distance to Orussey Market

This hotel is ok though they need to improve the hotel pretty much. The restaurant wasn't the best and they didn't have more than half of the menu and the internet didn't work 3 days of 5 which was really annoying. It's a ok hotel but I wouldn't go back again.

Rooms were large, clean showers very good. The bellboys and lady working in the bar in evenings were all very kind and helpful. Breakfast was basic for the western taste. Close to a lot of the attractions

we arrived vientiane at 7am and hotel allowed us for early check in and upgraded the room. hotel also extend our check out time to 2pm the next day as our flight was 4pm and arranged free transfer to airport. what more can we ask for? :)

Good location A little bit old hotel Breakfast not good

Nice comfortable hotel, great location for accessing several sites on foot and other amenities; staff were friendly and helpful. Very happy experience.

This hotel has a great staff and a good location for a fair price. What more could you want?

Would have been even better if the elevator had been working and if there was a way to turn lights on and off from the bed.

Friendly manager, helpful reception staff but disinterested breakfast staff. Breakfasts disappointing. Fair price for room. Room great, housekeeping staff lovely. Would recommend but for breakfast experience

Central and handy located hotel in Vientiane. Quite big spacious rooms that were clean and tidy. Breakfast ok. Within good walking distance to most things and good value for where it is.

Bad: hotel condition was poor, sink was leaking, poor sound proof, wifi was very spotty on and off every 10 minutes, tv doesn't work. Bed had many stains. Good: location next to Lao plaza hotel, a mini mart around the corner, not far to talad Sao around 10 min walk. Breakfast was ok, nothing special. Would recommend to goto house of fruit shakes about 2 min walk from hotel. We requested an airport pickup months ago and of course no one from hotel to greet us after we landed. We scambled and managed to borrow a phone to contact hotel and they came after 1.5 hours. Surely we discussed our complaint to the manager and he apologized what happened to the confusion in airport and offer us a return drop off to airport free of charge when we check out. However, when we checked out the manager did not honored his words and we had to pay $10 for the drop off. Extremely dishonest and unprofessional and disgusted by his bait and switch scam. Stay away from this hotel!!!!!