Close to function attended

When we came in we weren’t greeted nicely, and even though the booking said 2 single beds they weren’t yet split and told we have to wait the next day. And wasn’t made clear that the the bathroom was to share.

My girl's and myself had a ball The staff was super helpful and friendly

The manager was too rude when I requested for room service. During the check in time they staff promised that room service was provided everyday at 10 AM. However, they never arrived during our 3 days stay. Just before our check out evening I requested again and the manager told me that he would sort out the issue within 10 mos, however that 10 mins were never …… They do not deserve 1 star

The cleanliness was very good, the cleaner came every day. The room was fine but the bathroom in certains were not as pictured. The water pressure in shower was very bad. Also the area is quite noisy with cars making it hard to sleep. Also the curtains werent great also making it hard to sleep well.Close to airport however no nearby cafes or restaurants worth going to.

Positives: Staff were very nice and helpful on arrival. Bed was comfy and clean. Shower was nice and hot. Good tv. Free wifi was great. Negatives: Shower curtain was mouldy and shower floor not clean. Doors banging loudly from other guests during the night. Overall pretty average, but not horrible.

I arrived rather weary, and was welcomed and supported to become more comfortable after I found I couldn't work the TV (user error). The staff were generous and kind! And went out of their way to make sure I had what I needed to be comfortable.The bed was soooooooo very comfortable and cozy on a cold Sydney evening.

The staff were friendly and the hotel was clean and tidy

Good

There was dirt and dust on the floor and the bathroom/shower looked disgusting we were quite disappointed with how the shower looked

The location is convienent. For those who like to party this hotel is for you because it has its own bar downstair. But for those who want peace and quiet then look for another hotel becuase we can't hardly sleep. There's too much noise from people coming in and out the hotel banging the entrace door til 4 in the morning. Talking loudly while walking towards their room. It's like you are staying in a flat with noisy neighbor. In addition, there's too much insect in our room. We even brought back a cockroache in NZ.

Bit noisy, but that's Greenacre.

Was a good experience for the price didnt helpnthat i didnt know much about sydeny tho the area is full on easstern country people and the area cateers to them not much choose of food around unless yiu like eastern food they had a 2 week feetival going in while i was there parking was a pain there is meant to be parking behind the hotel free for giest but the peolle in the area would take then up hours at a time but iverqll was good for the price but probally wouldnt go back

Definitely don't stay for multiple nights. There are rats in the ceiling. Random people crowd out the front of the door you have to go through to get in and out at night and they're often drunk and aggressive. My room had dirty tissues and you cannot open the window. The fire alarm was pulled off the ceiling. The bathroom is so gross, both toilets are broken, one constantly runs with water and the other door doesn't lock.

Our room absolutely stunk of cigarettes, even though the room says no smoking, I would’ve thought when the cleaners were in there they’d put an air freshener in there. Our clothes now reek of the smell. Also the doors of all the rooms squeak so being woken 20 times during the sleep wasn’t great, perhaps fix the squeakiness

This is the worse hotel. The carpet and bathroom was full of food and filthy. Toilet cap was with urine and dirt towels behind the doors.

If I could give 0 star I would. Room was dirty and smelt. There was some sort of liquid splashed over the blind and window. Bathroom and toilet facilities filthy. Floors dirty Old soap cake on shower floor. Garbages overflowing with paper towel. Could do with a decent clean.

Simple, easy going with transport to other areas you cant walk to. Happy with the stay

Nice

Toilet and shower facility were terrible. Only one working shower, locks on doors not working. Toilets not flushing properly. Place looks rundown. Stained carpets, chipped cups etc. No screens on windows.

the bathroom was always dirty and the toilet seat in one of the stalls were broken. got the majority of our stay the hotel smelt so strongly or weed to the point of feeling sick. regardless all the staff we came in contact with were amazing and so friendly and helpful

Quiet and clean.

My fiancé and I had such a comfortable stay here. Not only were the facilities clean and staff welcoming; the bed was super comfortable and room was clean and fresh looking. Shower and toilet were close by and was great. Location is great with so many choices for food drink and shopping. Very multicultural I love it!

Turns out the hotel doesn't do food. My pillow was wet and the room smelt the showers needed to be cleaned properly.

Okay

Its a good location for, its just very noisy at night because of cars and bike.

Everything's good enough

I travelled by myself and had single room with shared bathroom and stayed two nights. Both were very clean and comfortable. Like most hotels there were stairs but usually someone was around to help me with my bag and walker. Missed having a bistro in hotel but plenty of cafes around property - a very busy nightlife outside but didn’t worry me or keep me awake as I was very tired from travelling. Bar staff and housekeeper were very kind and helpful.

The king size bed was very comfy. Bathroom, shower and old hanging shower curtain made taking showers a dread. Aircon above single bed leaked onto the bed so we didnt use it !!! Theres more these are the worst bits...

Staff were friendly on arrival and my us feel very welcome especially with special needs. Fridge had some treats and the room was clean and tv worked no problems.

toilets are common and not so clean, hot water jar is very dirty even when i switch it with other is the same condition. noisy area limited facilities

Bathrooms filthy