Returning after ten years absence, this small private hotel is a real gem. Smack in the middle of Vienna ‘s shopping district, it remains a haven of good old fashioned charm and service. Great breakfasts too.

We loved being on a pedestrian street in the very center of Old Vienna. Not only was it near the entrance to the Palace, museums, and shopping, it was very quiet at night, and there were very nice restaurants nearby. Vienna is a very beautiful and walkable city.

This is the fourth time my wife and I have stayed in this excellent independent boutique hotel.And it came through with flying colours yet again . A very comfortable room, with a large luxurious bed. Pleasant staff. Exceptional breakfasts. And smack in the middle of the city. Definitely a six star recommendation.

I have spoken to hotels.com the very first day. I was expecting a proper hotel like on the photo online and arrive in a Pension they called boutique hotel. I was quite disappointed. No Wifi, could not arrange my daily visits, just about pleasant on the first day, very hot could not control heat, very old and basic, above all terribly noisy at night. Could hear everything, a woman speaking on the phone over 2 hours till one am every night, could hear the toilets, 7am breakfast people, 10pm the staff. Speaking at reception, everything, was like an old flat very basic. One thing was good, the location and breakfast and staff in the morning. I do not recommend this place,

If you are thinking about booking with hotel and you want a view; ask them if all of the scaffolding from in front of the building is removed so you can actually see outside of your room. The scaffolding was actually covered with a tarp so you couldn’t see anything from the room. Big money spent for a room with a view that turned out to have no view.

Authentic building right in the centre of Vienna. Was a bit hot but was able to open the window.

There is no question that this hotel is in a fantastic location! It's right in the middle of and easy walking distance to all the main (first time visit) sites to see in Vienna. And we were there just after Christmas and still had the opportunity to enjoy their massive Christmas Markets. As for the hotel itself, as Rick Stevens put in his travel book about this hotel, it's "worn & threadbare." Very true. The pictures on Expedia site and web look much nicer than they really are. The front desk staff could have been more welcoming in their greet. They were gruff and I felt like we were intruding on them and they were annoyed that they had to stop what they were doing. The biggest issue for me was NO WIFI! Ok, they have "some" wifi, but even when checking in they mentioned that their wifi was really bad. HUH? In this day and age and at THIS location?!?! it was very annoying trying to get travel related items done and some work done from home. Completely uncalled for! I could mention other things like if you were any taller than my 5'6" and needed to sit on the commode in their very small water closet, you'd end up with bruises on your head and knees because the wall is so close. In closing, for the location, it was a great price and the place has "character" and they have a very nice breakfast. For some it could just be just the right place. But for my family of four after a two week Xmas trip through Germany and Austria in some fabulous hotels, this was very disappointing.

If you’re in Vienna for holidays, this is the place! It’s on a bustling street well decorated for Christmas holidays during our stay, walkable to all the attractions. It’s also one of the many residences that Mozart lived!