One of the two rooms had a terrible wifi connection. We told the staff about this and they tried to help us serveral times. However, we still did not have internet connection in our room during our entire stay.

This is my third time staying here and it's always a pleasant experience.

5 min walk to old town- such a convenient location. The staff was so kind and hospitable. Great value for a pool and complimentary breakfast too!

Friendly staff! An amazingly refreshing swimming pool. Great location. Great laundry service across the road from main door.

Do not be fooled by this hotel’s photo’s, star rating and property description. The common areas, lifts and rooms are very dated and run down. The pictures on Expedia are misleading and it’s nothing like the hotel we saw or the rooms that we were given. The furnishings bedding and towels were old and shabby and there’s a building construction site next door with constant drilling and hammering. Overall it was so disappointing that we checked out within half hour of arriving, only to be told by the receptionist that we would not get a refund for our 2 nights accommodation, paid for in advance. Very disappointing hotel and service.

Staff were so friendly and helpful, great breakfasts, we were given a free upgrade and also flowers and cake for our 50th wedding anniversary.

Close to all the attractions and the staff are great! The swimming pool is absolutely amazing! The room is very clean and beds are comfy. Great choice of food at breakfast as well... The only thing that stopped me giving this 100% which bothered me, the general wifi is open and unsecured, come on it's 2024. However, in their defence they did give me secured wifi with a password. There is even a great laundry service across the road. So close to perfection, but an easy fix! I will be back....Thank you!

We stayed here for 5 days, the hotel itself located just outside(literal 5 mins walk) the historic city. We were saved from the hustling and bustling of the night market area without being far away from it. Staff explained and gave us intro about city when we checked in for the room. Room was spacious and clean, the balconies with the creepers vegetation was awesome. Breakfast was decent, enough spread and variety. Spa was great. Our stay in the hotel really add to the whole experience in Hoi An.

This hotel is such a gem. Just a stones throw from central Hoi an. The staff really is wonderful here as well. Great value for your money. We would definitely stay here again.

Small but provides all needed for me who was looking for comfort and safe while exploring the area. Staff was also very helpful!

I really enjoyed our stay at this hotel. The room was nice and spacious and kept very clean. The pool was great, and the staff were friendly and helpful.

Very good location. Very close to Old Town - and still quiet.

All good no complaints, would recommend to friends

This is an awesome hotel which led to an wonderful stay for us. The location is very close to old town and night market. The staff were extremely at best with their customer service. Buffet breakfast has lots of varieties and outstanding service. Our VIP access was recognized from the beginning to the end of our stay. Highly recommended this hotel to anyone.

Excellent hotel staff very friendly and helpful, rooms great and clean, buffet breakfast excellent and great location, we have stayed a number of times GREAT.

Clean spacious quiet room. Delicious breakfast with many options. Friendly courteous staff. Walking distance to old town.

Amazing property. Extended our stay twice

The hotel was clean and quiet and the staff were very helpful. I do however have two major concerns regarding the hotel. The first is that they advertised a free beach shuttle. This however is not available and should be removed from the listing as it played a factor in me choosing the hotel while denying their customers the service. The second concern is regarding the free bike rentals in that they are not safe to ride and someone that is not knowledgeable or experienced with bikes may get seriously hurt. The hotel makes you sign a waiver that if something happens to one of their bikes, that the customer is on the hook for over $100. The bikes however are in poor repair. Four of the bikes I tried did not have working breaks. I offered to show the employees how to fix these but they are not provided the tools necessary to maintain the bikes. Two of the four that I tried had flat tires. They do not have a pump at the hotel. Lastly, most of them looked like the bike chains had never been oiled. The result of this will be that a customer will take the bike out and get stranded when the chain breaks which by the look of their condition. Overall, it's unfortunate that the hotel cut corners on the amenities and that for this reason, I dont feel it lives up to it's 4 star billing. The reception and building staff were excellent. The flaws in the hotel are from a hotel management level not delivering what they advertise.

I thought the hotel is was newish from the external photos but the hotel very outdated looking needs to be remodeled

Great eco friendly hotel. Great friendly staff and spotlessly clean. Pool and breakfast great. Close enough to main town but far enough to drown out noise.

Very nice reception staff, and very accommodating. Breakfast is not bad. Room is spacious but not enough natural sun light. Close proximity to old town.

Loved the Mulberry’s stylish modern feel and all the greenery hanging from the hotel terraces.Our room was clean, comfortable and spacious with an indoor/outdoor shower that we really liked

Excellent hotel and staff

The perfect hotel stay. Everything was just perfect, a beautiful place with a top level customer service. As part of the VIP Access they upgraded my room (a huge beautiful one), late checkout and an overall amazing treatment. The location of the hotel is just right, 5-10 minutes walk from the busy area, but somehow very quiet. I recommend to stay in this hotel to everybody, you really cannot go wrong.

Location of hotel is within walking distance to the ancient town (approximately 10 minutes ).

Very nice hotel with great location. Breakfast was really good as well as the staff. Recommended for the Hoi An experience!

Excellent hotel in very good location

Best hotel in Hoi An, exceptional staff, and one of the comfiest beds I've slept on.

Quiet area away from main street which is good for light sleepers. But it would be better if the rooms have some sort of sound proof as one can hear neighbours talk during late night.

good

We stayed at this hotel for only one night and it was a pleasant stay. The room was a little bit dark, but clean. Lots of little lizards in the hallway at night, but none in the room. Breakfast was good and the staff was friendly.

The hotel is in a great location. It is a 5-10 minute walk to Ancient town and old town. The staff was very helpful and very Mi e. I would definitely recommend this hotel and definitely stay here again.