The property was clean and safe

Above average for Tri-Cities. A/C rattled, toilet prone to running unless you manually adjust the chain after every flush. Breakfast bar above average. Staff nice and helpful.

Amazing. Friendly. Everyone was great. Thank you for a great stay.

I didn’t actually get to stay at the hotel. I needed to stay a few nights prior to these dates. I need a refund for the night charged..

For $250.00, I expected better towels, some type of magnifying mirror in the bathroom and a bed that was not hard as a rock and hard pillows- good thing I brought my own pillow, or I would have never been able to sleep

Super impressed with the customer service, cleanliness and delicious breakfast that was included. Well done!

We had a nice stay at Hampton Inn. It was clean and quiet. The shower faucet needed some work, but other than that we enjoyed it.

Great location for events at the Pasco Sports Complex.

Great location, very close to sports complex.

One of the rooms we rented there was still trash inside the closet, my daughter was complaining about the water in the shower she had to finish washing her in the bathroom sink, not very much option for breakfast choice.

Requested multiple times for a room clean and sheet change. When they finally did come in they emptied two garbages and left clean towels, that looked to be it. I had to chase them down to ask for new sheets to put on myself instead (totally fine and I’m not beneath that but they insisted on taking care of all of it for me. Not impressed.

Friendly Staff, cleanliness.

Fantastic breakfast

The free breakfast was great. Room was very clean. I had to stay an extra night due to flight delay. The front desk was very accommodating. The only thing I would comment on was the walk-in shower door got water all over the floor in front of it and if I tried to put a towel on the floor in front of it, the door would bunch up the towel when you opened or closed the door so I couldn't put the bath towel in front to catch the water.

It was beautiful. The rooms were comfortable.

l.ocation

It's a nice place with good facilities and good location (near many restaurants and a hypermarket.

The walls in our room were really dirty and scraped up and the HVAC unit squeaks quite a bit. The lobby was really nice, friendly staff, good location but definitely needs a good deep cleaning and interior paint.

The lady at the front desk was so helpful! It was a peaceful stay.

Good fitness room

Reserved a king which and was placed in a double queen but was not refunded the difference.

Clean

Was terrific

Very helpful and friendly staff. Nice area as well. All around a pleasant stay.

Nice friendly staff, hotel property is well maintained. Room was immaculate, clean, with great amenities.

Blood on the walls and blood on comforters. Very dirty walls. I had to switch rooms at 12 midnight. Terrible overall.

We booked on night for weekend and checked in at night. Most things are fine except one thing we found on the bedside table, someone's broken nail! We didn't look at the table as we came in for the night, and no one in our party lost any part of their nails. :(

Although the hotel itself seemed fairly nice, my room wasn’t as clean as what I would have expected. The area around the toilet on the trim looked like it hadn’t been cleaned for several months and then the toilet seat was falling off, and when I looked to see if I could tighten it, it also looked like it had not been cleaned for several months. It’s those little things that make me wonder what else has been missed. When asking for towels because they won’t come clean your room unless you ask, they never throughout the entire day ever brought towels. When we got back to the hotel after eight want to get cleaned up we had to wait until the only person who was there could bring us towels. Their breakfast was fairly decent and their pool and lobby area was good. Although the jets in the hot tub were not working. I’ve stayed at a similar hotel that is just across the street and feel like for the price. It would probably be better to stay there.

Great location and really nice hotel overall!!! There was a bit of car racing that was really load late at night (2-3am), but that's NOT the hotel's fault! Otherwise a very nice, clean hotel and pleasant stay!

Very nice, clean and quiet.

A little better breakfast than most hotels. Clean and quiet.

Great and friendly place with a lot of ammenities