Quiet, great location, perfect spot for my last night in Tokyo.

Lovely staff - very thoughtful! Great, central location. Easy check-in and out.

Super convenient location & amenities, staff is friendly & helpful. Area is a bit noisy but that’s to be expected. Hotel has some minor wear & tear but has all the necessities. Will definitely stay again if I return to Kabukicho!

The property is a bit old, but the staff is personable, and the amenity is great. It is conveniently located by Shinjuku Sanchome station and many shops and restaurants. I was out all day so needed a place to sleep and shower. The only unfortunate thing was that I could hear people laughing or running, I believe, in the next building. Fortunately, it wasn't all the time and didn't go on late into the night. (I was on the 9th floor. )

everything was good

An older property absolutely. Decent sized rooms with a small bathroom. Very pleasant staff.

No laundry within the hotel. However, there is one nearby 5 minutes walking. Very simple to use even for foreigners. Had options to wash and dry at the same time. Property details didn’t state hair dryer but it did include one.

The hotel was quite.Considering the area I felt safe.The staff was very respectful.They greeted us every day . Next to a 7-elevan very convenient.

Staff friendly and helpful but the property is in dire need of renovation. Plenty of amenities provided which is nice, however the old rooms and ancient televisions, peeling wallpaper and Moulding bathrooms makes it a last resort stay. Tolerable for one night, perhaps two at a stretch.

clean hotel

Very convenient location to the Shinjuku station. Not really like a hotel and more like a vacation rental. Spacious by Tokyo standards, but not as clean as a hotel.

Staff are amazing! They helped me when I mistakenly booked the wrong room at no cost and they made me feel safe all the time. Thanks!

I had a nice stay here! There were a few thoughtful touches which were very sweet, and the staff were very nice. This is a very expensive area, so Shinjuku Urban Hotel is a nice option with good amenities and a safe atmosphere.

It is an old fashioned business hotel, almost retro feel to it.But it is kept very clean and my single room was roomier than newer hotels. The mattress was a bit saggy and I hope it will be replaced soon. The bathroom was very compact, but very clean and I loved the retro tile on the wall. Overall, it is located in a very convenient location with good dining, izakaya and bar options. If you are looking for a good value for a price, this is it.

decent and clean

The staff and facilities are very competent for the price offered. The room is clean and staff are easy to approach. I had no troubles during my stay and happy to use the hotel as a base. In terms of convenience, it is a bit of a walk from Shinjuku station and depending on the path you take you may pass through Kabukicho, where you might run into many touts on your way to the hotel. This is not the fault of the hotel, but something to be aware of. Overall am happy with the accommodation and would recommend.

+ Staff were very helpful + Good location for nightlife - Rooms are small, but I guess that's standard in Tokyo - Water pressure is too weak - Not sure why, but have to give reception staff my room key card whenever I exited

Great hotel..good service and staff try hard with their limited English. Only thing is you can't have guests over.

A decent stay in a slightly tired but obviously loved property. Very pleasant staff, so helpful even if not able to communicate easily in English. A place to sleep and not much else.

The location is very strategic close to a very busy street yet quite and close to JR also 7/11 market is just next to the hotel

Beyond excellent service, nice spatious rooms with amenities.

j

Hotel is very worn out

nice place for stay

It is very old but not far from train station and we had the huge room relatively cheap.

In between two subway station, easy to walk to even with a luggage, safe area, staff very helpful and nice, clean room

Borders a nightlife / red light district so late night/ early morning can have loud street noise. Late checkout requires additional payment. An older property that shows it's age. Good, attentive staff. Clean room.

Great location, great staff. Convenient, comfortable, cozy.

It was a very nice and a cozy place to stay, I highly recommend it.

I can't say enough good things about this property. But I will try. First and foremost the staff are amazing. They went out of their way to accommodate me despite the language barrier. The location is really unbelievable, right in kabukicho, with lots of great food nearby. There's also a 24-hour laundromat nearby. And if you need it there are dry cleaning services nearby as well. It's also really close to a beautiful shrine that is often visited by locals. There's also a variety of convenience stores nearby, alcohol shops, a cinema, lots of nightlife options, and of course Shinjuku station is only a short walk away. I had no trouble getting there from Narita Airport on my first day in Japan. I highly recommend this place.

It was a place to stay for the night

It was a place to stay for the night