This is my first stay at this hotel. First impression was bad. The main door was always lock (as a precaution for whatever reason you can guess) and I need to knock the glass panel to let the reception notice my present, to unlock the main door for my entry. Not sure is there any door bell. Then, I don't get the welcome greeting from the reception who are sitting but instead got the tilted eyeballs staring at me while I am walking closer to the counter. And so I started the conversation. It seems like the customer service is relative bad. Besides, I have no comment in the facility and environment as they are acceptable. Stay was pleasant although the room size is slightly bigger than a queen size bed. Not noisy, maybe my room is not near the window. Overall, I would recommend other to stay at this hotel. All the food, shopping and drinking are just at walking distance.

Room very smelly, beside the smoking area is not a good idea, Toilet room difficult to lock, Poor sound insulation.

Overal ok, abit dusty and not so sound proof

So far location is good. But no breakfast provided, a bit sad

I am vegetarian. A lot vegetarian restaurant surrounding here

I am vegetarian. A lot vegetarian restaurant surrounding here

The unique point about this hotel is that even though it is only a low rise building,it does provide elevator for guests.This is not usually found at other hotels which are 3 storeys buildings only.Super convenience!

Counter staff not friendly

I like most is the feeling of confines when am in the room eventhough my room is without windows. But, what I most dislike about the hotel is the receptionist who entertain my queries on cancellation procedure as I am double book my stay.

Location is good, room was nice but the service wasn't good. They can only gave one room card, it's not conviniectce when one of us went out for smoking and the other one in the toilet or sleeping, because we can't bring the room card as the electricity would down without the room card, and not able to use other card to replace it too. They changed the wifi password half an hour before the check out time without inform us while I was doing online booking at that time. I guess it maybe happen everyday just to chase the guests to check out early as i asked the reception about it, they were react it's normal to changed password not even apology for the inconvenience caused.

Location is good, room was nice but the service wasnt good. They can only gave one room card, its not conviniectce when one of us went out for smoking and the other one in the toilet or sleeping, because we cant bring the room card as the electricity would down without the room card, and not able to use other card to replace it too. They changed the wifi password half an hour before the check out time without inform us while I was doing online booking at that time. I guess it maybe happen everyday just to chase the guests to check out early as i asked the reception about it, they were react its normal to changed password not even apology for the inconvenience caused.

The room is good and check in was fast. However, the walk-in price is cheaper than booking online.

not good. Noisy at night, dirty and smelly.

Not so good, as toilet only supply one roll. The room we had, there's a connecting door which made us feel like insecure and no sound proof when someone talks. Can hear the other party's conversation.

Not so good, as toilet only supply one roll. The room we had, theres a connecting door which made us feel like insecure and no sound proof when someone talks. Can hear the other partys conversation.

Overall stay not impressive the guest service does not speak english well. Not much choice for food option after 10pm.

Staff not friendly

Room wall not well insulated. Can hear clearly next room loud noise/conversation. Water pressure at 2nd floor not so good as what other review said. Amenities is ok with restaurants.

Room wall not well insulated. Can hear clearly next room loud noise/conversation. Water pressure at 2nd floor not so good as what other review said. Amenities is ok with restaurants.

Very clean n tidy. Great value for money

Super clean and very affordable. Value for money

Disappointed need to wait around 30min to get iron?

Perfect location where Mcdonald is located nearby, and decent foodstall around as well. Staff are friendly, so as the cleanliness in the room is perfectly clean.

There is only a 1/2 panel window and they claim is a room with window and charged extra.

Very small room and price not worth it.

Overall the room was clean but the downside was that the walls are not soundproof so we can hear some loud music being played at night

The Square Hotel is a newish hotel located in a several square block area of small businesses, restaurants and shops. There is a medium sized shopping mall directly across the street. The hotel itself is very compact with small rooms. Although the beds and beddings are nice and all amenities are supplied (wifi, hot water, AC, bottled water), the rooms are tiny with a very small elevator. I think the size of the room is subject to available space but we ended up having to stack stuff on the floor as there wasn't enough counter space for our toiletries, clothes, etc. Other than that, the hotel is quite nice, pleasant and friendly service from the staff and the rooms are clean. As mentioned earlier there is lots of shopping and restaurants within easy walking distance. We were riding a motorcycle and there is no covered parking but considering the location, to be expected. Wifi is acceptable but slow during peak hours. We noticed the price of the hotel changed significantly depending on the day of the week. Overall a good value.

Very comfortable hotel. Near shopppimg mall and food stalls

Very good and great place to stay

A tiny room but relaxing. While it is a bit far from JB Sentral Check-point, the neighbourhood has many choice of eating and shops. Staff are friendly too. However, I hope there is fridge in each guest room to keep drinks & foods.

It was good location to stay.

Just because nearby .................................