Older hotel in beautiful condition. Spacious and well maintained. Within walking distance of the best areas of the old town. Served a nice breakfast. Shopping and restaurants close by. Great place to stay.

Neat little hotel. Very friendly staff.

Areca Hotel was delightful, full of character, so much nicer than the high rise hotels we have been staying in so far on this trip. The staff were so friendly and welcoming, not only with a welcome drink, but an invitation to afternoon tea each afternoon of our stay. The room was small, but adequate and freshened every day inclcluding clean towels etc.

I really wanted to love this hotel. I thought not having windows would be quaint but it mostly felt like a dungeon. One reviewer on another site mentioned "termites" and had pictures. He said he was basically blown off by staff. It could have been a one time occurance but it happened to me as well. I noticed a bug creeping on my bed. I didn't take a picture because I immediately killed it. It was the same as the other person's picture. If this happened to one person and to me weeks later, this is a normal occurance that has not been addressed. I couldn't sleep that night afraid of what might be crawling around me. I didn't bother reporting it because we just had one more night and I didn't want the hassle of being moved. The hotel is in a decent location with a good spot for breakfast just next door and walking distance to many places, however, I would stay somewhere else if I'm in Penang again.

We had a lovely stay here, the staff were friendly and helpful and the afternoon tea at the hotel was a great touch, we really enjoyed it.

The room isn’t soundproof. You can hear the call to prayer in the mornings and the cafe below. Not a terrible issue, it adds to the charm of the place but worth knowing ahead of time to set expectations right. Would stay again but in a quieter end of the hotel

Excellent service, great location. A must choice of accommodation to visit Georgetown.

Everything was good except we picked the heritage loft and it was very hot on the first night then it was better the next two nights. Next time I will choose the lower floor. Bathroom was a bit difficult for older people. There were steps to walk down.

Good stay in the hotel, like the location there. Plenty of good food around the hotel.

I love the large Victorian style family room.

Beautiful colonial building

The staff were friendly and very helpful, the room was extremely clean and the breakfast was good. Plenty to walk to nearby. The only noise was from the nearby mosque which will be a problem anywhere in Penang.

Nice hotel in the middle of the old section of Georgetown. Close to some of the tourist attractions and easy to get transportation to others. You do have to travel a bit to get to a decent beach if that is what you’re looking for. But if exploring historic cultural center, it’s a great place to stay. Hotel was well kept and maintained. Check-in was easy and the staff was friendly and helpful throughout.

Very good experience. This hotel has a nostalgic feel. Like the peranakan style ceramic floor tiles. Room is clean & cosy. Water from shower head is strong & good. Walking distance to major tourist spots & eatery like local food char kueh tiao, chendol dessert. Highly recommended a restaurant called Hygge Dining & Bar which is a block away from hotel. It served very good modern Asian cuisine. My family chill out at the hotel ground floor area with own bought beer & snacks at night. We like everything about this hotel. Will definitely choose it again for next visit.

A older hotels that has kept it's caricaturist.

Simple, quiet , not congested Eateries within walking distance

A happy repeat guest. The hotel makes good use of the Penang shophouses it has been refurbished from. Great service and charming property.

First, let me say that the staff is excellent!! The location is also good. The hotel is old but has been renovated and looks nice. Cleaning is also great. I'm glad that afternoon tea is free.

Clean place and a enjoy full place to stay

A satisfied repeat guest. The service is so wonderful at Areca. Stayed in a different type of room this time - smaller, but just as charming and functional. Thank you, as always, Dennis.

The hotel was wonderful. The only issue for me was the limited options for food around the area, and mostly that the hotel does not offer dinner.

Room is clean and spacious. Just that morning abit noisy. Other than that stay was pleasant.

It is a very quiet place without having any TV and other disturbances. We cannot stay there without a rental car.

Beautiful architecture. Pleasant staff. Room pleasant but small and bed too small for 2. Shower great. Breakfast not so good, especially the Western food. Location good for sights etc.

Love the rich heritage decoration of the place, the scent and cleanliness. The staff were friendly and welcoming! Only drawback is if your room is facing directly the event space opposite, do expect a lot of noise at night. We stayed over the weekend and there was a wedding, people were really loud at 1am saying goodbye and getting really loud after all the drinking. It was horrible esp with young kids sleeping halfway crying from the noise.

Staff were very welcoming and helpful. Lots of food options around. Property is very beautiful and rooms are big.

I love this hotel. Right across from the famous Oenang road eateries. Most attractions are within walking distance. The Hutton lane roti Bakar is right outside the hotel entrance area. The staff are friendly and helpful and the hotels feels safe and private. The flip side is that I get waken up at 6am sharp from prayer calls at a nearby mosque. That’ was bad for us since we are on holiday and it’s not great to get worked up at 6am daily.

all fine

Nice and cosy. Just that hotel is a bit old and noisy at certain times. Service staff very good service :)

Very nice hotel, well located and friendly staff.

Excellent personnel & service

The reception and Areca cafe and room ckeaning staff all are friendly and carry with wide smile. Helpful and easy going . Will come to stay again .