Our stay was wonderful. Close to everything we were there to do.

Very clean hotel, room. Quick and easy check in! Nice staff!

Unfortunately, the evening front desk receptionist was extremely rude and argumentative. Our TV did not work which was frustrating as we wanted to relax and watch TV in bed. For a hotel of this caliber and cost, the TV should be in working order. When I asked to discuss with the manager in the morning, the receptionist argued with me stating “we are booked at full capacity and busy,” “you want to talk to a manager over a TV,” and “I have your profile pulled up you paid $236, not $300.” Her tone was rude and unprofessional. At $236 a night, I should have a working TV. Disrespectful staff will ruin the experience and outweighs a nice location or room. Eventually, a repair person came up and was not polite either. There was apparently a cord missing which caused the issue. I declined him going back down to get a cord because at this point, it was not worth any more trouble.

The property was nice. Clean room with everything we needed. Food was good at the restaurant with fast service. The negative is that we had to wait over an hour to get checked in. There was only one person working the desk. Carol was spectacular when we finally got to the check in desk. She had a big smile on her face even though she was the only one working. Management definitely screwed up on this weekend with a Morgan Wallen concert at the stadium down the street. We missed our dinner reservation with friends due to waiting so long to check in. No luggage cart to be found so we hauled all our luggage ourselves and stood in line in a very warm elevator lobby. Other than that, it was a good experience.

It was convenient. Bed was comfy. Not enough elevators. Not enough bacon for breakfast. Small variety of toast bagel Or muffin.

The sheets on the bed had not been changed. There was hair on the bed so I requested to change sheets. The mattress was hard and uncomfortable. My concern is if they didn't change the sheets what else was overlooked? Spacious room. Great view

It was a comfortable stay. All the staff were very nice.

Loved the room! After enjoying the sites all day we could relax on the couch and watch the football game. Great location with a great view of the city.