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i will be back

I would never go back or recommend this place. Definitely false advertising. There was no wifi/internet for the duration of my stay, when I questioned it I was told I have to understand it's a Thrid World Country, so I had to pay an extra $50.00 to my cell phone carrier for Global Plus in order to be able to make calls During this week no one at front desk ever, never offered clean towels or sheets, no room service of any kind. No microwave. coffe pot , not even a garbage pail in the room. No smoke alarm or fire extinguisher, no sprinklers. At night the front gate to get in and out of the resort ( that's a joke) is chained closed so you are completely locked in the building, It is not all inclusive like advertised, no restaurant on premises, no bar on premises, parking is in the yard across. Walls are paper thin you can hear everything and every conversation. Horrible experience .

Friendly reception, good but lack of information about tourist attractions near by, they should offer Continental breakfast local guide to get you tourist places near by But it was satisfactory in terms of safety and welcoming

Liked view from balcony and access to public transportation.

The property is located in a slum, risky area of St. Andrew. We drove down a dirt unpaved road passing garbage with animals running around eating from the garbage. We had difficulty locating the property as there was no name or signage on the building. A female in regular clothing and barefeet, came outside saying she was supposed to show us our room. Another male across the street directed us to park in his yard. We found inside dark & unkept as we walked up narrow stairs with uneven steps to our floor. As the only guests, we were shown 4 really small rooms with old decrepit furniture & the beds placed in the corner of the room against the walls with no bedhead. Mouldy, unclean washroom with cob-webs & one light bulb from the ceiling. The shower was disgusting to look at or to use. A small sink & water from the faucet is misty making it difficult for hygiene care. The air conditioner was positioned directly above the bed. It was loud and leaked water that dripped on the side of the bed my wife slept causing her to be ill. The pool is filthy with paint flaking in the water. Looking out the window you see rusted zinc-covered roof with garbage thrown about. At 6 a.m. the next morning there was loud music playing throughout the building. The images on the website are not a true representation of the current state of the property & the area. Fearful for our health & safety resulting in us checking out early the next morning. Property neglected & UNSAFE. Stay away for your safety.

Nice place to stay, near by Bob Marley beach. Staff was super friendly and helpful. Nice room with comfortable bed. Amazing view @rooftop. Good wifi.

The property is relatively clean, inadequate staffing, minimal amenities, payment options needs to be revised on customers website, not to mention a massive road construction making it unsafe and sometimes impossible to get to the property.

I really enjoyed the property. It was clean, safe and easy to locate, close to Bob Marley’s beach. Richard was extremely helpful, attentive and willing to go extra miles to make your stay joyful. I had a pleasant time enjoying Jamacia. I would definitely recommend this property to stay at while in Jamaica… thanks again Richard!!!

I had the most amazing stay at Scarlett Guesthouse. The hotel owner and staff are one of the most warm, caring and welcoming people you will meet. The place is clean, peaceful, home like (Caribbean style, meaning hearing good surrounding vibes, music, and friendly, helpful neighbors). The beautiful rooftop view of the mountains on one side and the beach on the other is heavenly, I spent hours relaxing there. I felt safe, protected and welcomed. It was an honor to stay at Scarlett guesthouse. I truly thank the owner for a wonderful and beautiful stay. ❤️🙏

The internet service was out the entire week except for 2 days and during those two days it was going in and out. Didn't like the surrounding areas in which the guest house was located. Overall it was just average and inconvenient. I give it a 5

cleanliness and hospitality

very clean

Has pool on rooftop very nice and unique service was excellent room was clean and tidy.

It was clean, & good. There is no food as mentioned online. But Mr. Richie was very nice.

The listing pictures aren't even of the property. The listing states there is a restaurant and bar onsite, which there wasn't and I arrived after curfew with no where to get food. I was offered a towel, they weren't provided in the room but I had my own. No soap or sanitizer in the room during covid. I booked a "Seaview" room and it didn't even have a window. The rooftop terrace had no furniture and was nothing like was pictured. I definitely do not recommend this place.

Hotel was closed upon arrival. Could not get in touch with anyone. Had to make last minute changes to my travel plan. Ended up staying at a different hotel.

Excellent place to stay. Staff is always welcoming.

I spent a week at this very nice location, great hide away spot to chill and eat some good food. I love it there. bless up your self general.

Very nice and clean... staff made my stay comfortable. The pool was relaxing.

The best play to stay hands down! My 2nd time here and i'll be returning soon!

The staff was very friendly and the food was great . The rooms were comfortable and clean. It's a great place to stay .

Scarlett's Guest House is one for the history of books!! Excellent service, excellent food, CLEAN and well-sanitized accommodation!!! Richard, and his staff were very accommodating, friendly and ensured that our stay was comfortable and memorable. He ensured we all got there safely and also assisted with getting us transportation to return home. I have been and will continue to recommend to friends and everyone I know! Awesome job guys, keep it up‼️

Place is very new, location gives you a taste of local life without all that tourist feel! I felt very safe parking is a little limited but hospitality was great! Breakfast was very good local cooking no complaints on my side! Nice experience view was awesome. I would stay again and would recommend it! If you want to feel the character of Jamaica without all that water down tourist feel then this place is perfect! Can't say enough about the hospitality and the eagerness to please their customers great experience!

Quiet family setting away from home and food was excellent

Had an amazing time with family here

Comfortable room and affordable😀

We went for one day & booked for 3 more days we loved the hotel, brand new so everything was above standard the breakfast & dinner was delicious which wad included in our room price. My family & I will ne going back next time we go to kingston. Also the hotel oa right on Bob Marley beach & 5 mins away from cane river both a must visit

Despite not so easy arrival in late evening (wrong location on Google map, which I edited and it's good now + door would have been locked if helpful locals didn't help to get somebody to let me in :)), I liked the place very much. Building is still under construction, and it's gonna be amazing later! Super welcoming and friendly staff. Girls took breakfast to my room. Later they showed top terrace and stunning view of Blue Mountains and Carribean Sea. Great and fresh breakfast with Blue Mountain coffee.. Owner and staff came to Bob Marley Beach with me to show arround. WELCOMING is the keyword here. Thanks! P.S. 5 stars will be next time when it's finished and direction signs on street posted :)

This place will be very good when completed but it is a work in progress

Noel and his staff truly went above and beyond to make our stay comfortable. The hospitality they extended was exceptional. On arrival Noel made us feel completely at ease and welcomed by taking us to show us the spectacular views from the property of the mountains and the ocean and giving us a brief and interesting history of the area. The next morning we had delicious local cuisine delivered to our room. Everyone we encountered was friendly and the property is located in a quiet area. I am glad we made the choice to stay at Scarlett Guesthouse and we will definitely be back!