The room was very pleasant as were the staff. The only issue was the music in the bar below is on until 11.30pm, which would be a problem if you needed an early night.

Book 2 nights in a superior room!! So bad we had to abandon and book elsewhere. The music from the bar was SO LOUD and didn't cease until 25 past midnight. Then the goodbyes and tidying up noise began for another 30 minutes. Didn't sleep a wink! Nobody available the following morning to discuss and no answer to calls or emails. Broken glass in car park, broken windows and the beer garden was 2 dirty broken and rotten wooden bench tables. DO Not Book to stay here!!!

It was good. Its a budget place but as budget places go i was surprised it was very nice. I was in an en suite.

The shared bathroom was usually too wet to use from where other occupants had not positioned the shower curtain within the bath - so all spray was on the floor.

Nice and clean

No welcome and bar staff didn't respond when we arrived. They just stayed in the other side of the bar. A 'local' had to tell us to check-in around the back of the bar, but there was no signage for this. Rooms of same classification/cost have different specifications which aren't stated. No chance of a good sleep/rest. On handover of keys, we were warned that there may be noise until 11.30, when the pub shuts, but this went on until after 00.30 with raised voices arguing and swearing up until this time. We definitely don't expect anything too fancy, but we won't be returning.

hotel was clean and comfortable but our room was above smoking area and even when pub is ment to close at 11:30 group of people sat in smoking area well after 2am shouting and arguing right outside our window sadly is only thing that dampens the stay.

Not a choice of mine in future

Working a way Ideal budget accommodation Shower brilliant Easy parking Ill be back

I stayed for just two nights at the Queens Head. The room i stayed in was decent & i was happy with until i checked the mattress which was soiled, dirty & stained sadly. The kitchen facilities available for guests to use was pleasing. The Queens Head bar is great although as a hotel i would not recommend or stay there again. This is not only because of the dirty bed mattress It is down to the noise from bar downstairs & busy road noise outside. Furthermore The Queens Head is an overpriced Hotel & simply not good value for my money afterall.

No breakfast or any food on offer as advertised when booking the rooms are run down an smell the windows of the pub had been put in and were boarded up the shared bathroom was disgusting mould round taps dirty toilet and absoloutely terrible stay

This was an overnight stay whilst I was in the area for work. It was quiz nighy in the pub below and the sound on the PA system must have been deafening for the contestants as it was very loud for me, especially in the music round.

Good points: Easy to find / parking / bedding clean / facilities to wash clothes. Bad points: boarded up windows in pub below / noisy until 1145 pm / bed was v uncomfortable / bathroom small and mouldy.

At check i asked would they be turning the heating on in the room during my stay. Yes the receptionist replied. Unfortunately this was not the case. The room was very cold and to the best of my knowledge the radiator was never turned on in the room having felt it a large number of times. Ended up having to sleep fully clothed and still wasn't warm enough. Room and shared bathroom facilities were very good overall.

AVOID!!! What a shame, having stayed previously we wanted to give return business to this pub. Arrived and welcomed given key to room. That was the only thing good about our experience. The bedroom we were in was a family room which had seen better days, the mattress on the double bed was broken. We requested a non smoking room but might as well have not bothered because the amount of smoke in the corridor that then came into the room was constant. Bathroom was OK but very tired. The kitchenette should be condemned. Two fridges to use but not cleaned, when we stayed their was old mouldy food in both and they were just generally dirty. Music from the bar was loud as they have changed into a sports bar which they do not list on online booking platforms. I don't expect glamour for the cost we paid but I do expect a response from the owner. Sadly they have IGNORED all my emails as well as all the calls from the booking site to discuss our stay. Such a shame

Very friendly bar staff who showed a genuine interest in those visiting the Queen's Head, including recommending local places to dine - good to chat with ... All were first class, although I really only got to know Leah (the "face of the place" early to mid-week). Good selection of beers and spirits ... Inch's cider on tap. The 'Sports Bar' is well laid out - plenty tables/seats; televisions showing sporting events; pool table; dart board, etc. The outdoor beer garden is a great resource. The bedrooms with the shared bathroom are very basic - but excellent value for money. I had a great stay at the Queen's Head and hope to return soon.

The Pub was ideal for my needs as I was staying for a couple of nights to attend a Football match.It was a decent base for a drink at the end of each day after exploring Durham in the evenings.

Room was clean and nice

Quick check in, with a very pleasant young lady, room does need a little TLC, bedding clean and towels clean

Suitable for my needs and in a convenient location.

Although the price was, I wasn't expecting a top class room. However, as a business traveller, I wasn't expecting music to start at 20:30 and to go all the way to midnight. My room was directly above where the music was being played so I had no chance of even attempting to go asleep. I would definitely not use this hotel again. I will be going back to hotels.com and demanding a refund.

The room was pleasant but being in a pub meant that the music droned on until 11.30 and the door was continually slamming and vibrating the room.

Had done 400+miles from top of Scotland. Hotel was easy to find and had plenty of parking. Was given a fairly safe parking for the bike, but had to unload completely. Provided a full comunal kitchen and I had frozen goods that I could keep frozen overnight. Bathroom was comunal and clean. There was great entertainment available on site, i did not make use of it as I was tired and soar from my ride and went to bed early. Had a good nights sleep. For the price I was happy with my stay. Thank You

Check in was nice and easy and staff were helpful. The room was clean and we were provided with everything we could have needed towels/toiletries/tea/coffee. It was close by to the city (though be prepared for very steep hills if walking) and there was parking onsite. Some of the patrons of the pub were loud until around 1am, but given it was the weekend we can’t really complain. Overall a good stay and well worth it for the price.

Little unfortunate that the back door was below our room window, so heard the patrons until the late hours. But other than that, nice wee room, warm and comfortable.

The room did the job we needed it to. Somewhere centralish to get us into the city. Although on a busy road, over a pub, there was little noise. The beds were OK, the bed linen fresh and clean. Clean towels were provided, as was individual soap and bath gel. The TV worked. There were coat hangers in the wardrobe. You had your own key to get in after the pub was closed. Free parking for about 6 cars is at the side of the pub. The recommended breakfast cafe is closed at the weekend! There is a garage across the road selling limited breakfast supplies. Everything was very dated and is in urgent need of updating. The carpet had slid towards one side of the room and looked like it needed a particularly good clean! Cups were not cleaned for the second day, Milk and coffee were not replenished - but at least this was provided. All drawers needed cleaning out, the skirting boards needed wiping. The heating worked intermittently. I'm not sure the shared bathroom was cleaned either, as the toilet paper had run out by the first evening, and none was provided until late the second evening.

These are rooms above a pub, so don't set your expectations too high, but it's also budget friendly. First room I was put in was a good size, although a bit tatty and in need of renovation. The en-suite was tiny, with a shower and a toilet, and then a washbasin outside in the room itself. En-suite light switch was broken, so light didn't work, and light above the basin had no bulb. I was moved to another room; smaller room, but bigger, modern bathroom, so much better. No mirror in the bedroom though, so drying my hair was a challenge. (They don't provide a hairdryer, so bring your own.) Being above a pub, there was loud music from downstairs, and people kept going through self-closing connecting doors which shook the whole building each time they slammed shut. However, come closing time (11:30 pm on Friday, midnight on Saturday), all noise immediately stopped (they didn't even wait for the song to finish!), and it became very quiet, so I was able to get a good night's sleep.

The pictures on the site do not even remotely resemble the room we were given. I booked this place because of the photos on your app. We had to share a bathroom which was filthy and full of black hairs. I had booked an en suite. When the sink was used there was a horrendous loud noise in our room. Bed was totally uncomfortable and the pillows virtually none existent. The only clean thing were the towels. No working light on the landing. Thank god for mobile phone torches. If I'd been able to find another room I'd have moved, regardless of cost. We didn't let it ruin our time there as my son was graduating but we definitely will NOT be back!

Nice comfy room,lovely en suite,ideal for my requirements and for the price.

A perfect overnight, affordable stopover for our daughter's graduation. The pub was noisy until about 11.30 but the bed was comfy, rooms were clean and the welcome was typical of the friendly North East!

Cant fault this place for the price to be honest. Staff wee great and the beer was sensibly priced unlike in town. Good parking and 20 min walk into the city. Will stay again.

Good value pub stay. I got unlucky and ended up in the room above the disco which was very loud. Definitely not a place to stay if you're a light sleeper but otherwise it's a basic good value night stop and it's not far to the bar!