Staff are very helpful, room at clean and tidy, but no slippers to walk around and water at shower areas get flooded coz no divider to prevent water getting into toilet sink area and toilet bowl. Escalators doesn’t work, should revamp and take away

The hotel is nice and clean. The restaurant by the reeception is nice although a bit pricy. Only one concern is it is about 10 minutes from the closest bus stop so we had to walk a lot. 室内は清潔でサービスもよかったです。ホテル内にはレストランもコンビニもあり快適でしたが、最寄りのバス亭まで10分と公共交通機関までは距離がありました。

Very specious for 3 adilts, would be better if there were slipper provided.

well located, convenient, near to many eateries. Property is clean, rooms are big with sitting area and table as well as small kitchenette.

The hotel is clean and comfortable.

We enjoyed the stay over the weekend, despite school holidays the hotel wasnt over occupied which was to our relief. Friendly and helpfull staffs and convenient free parking. Would recommend to our friends. Just that I find the sound proofing between neighbouring rooms was quite bad. Could hear bathroom door squeeks and doors slamming loud in the middle of night like it came from our room.

Quite good overall

Location is great - very close to roti canai transfer road (5 mins walk) & Teo chew cendol (10 mins walk). We had the 2 bedroom suite that fits for 5 ppl. Spacious - 1 bedroom has 1 queen and single bed. Another bedroom has 1 double bed. Each room comes with wall mounted tv. Living room has a sofa for 3 ppl, dining table and a mini kitchen (mini fridge, cabinet, kettle & sink). Free parking is available inside the Livingston tower (this hotel is inside the tower). Staff are helpful and friendly. I would definitely stay here again if I visit Penang the next time.

The multi storey carpark is convenient with ample parking spaces. The hotel is clean, staffs are friendly. Checkout time is also flexible. The only unpleasant thing is that I have to wait for quite sometime before my room is ready.

The property is new. Overall it is clean and we'll maintained. Staff are friendly and helpful. Restaurant at the ground level. Free parking. Plenty of eateries nearby. Room is clean. Bed is comfortable. Beddings are new. Good value. I would come back. Recommend.

The property is new. Overall it is clean and well maintained. Staff are friendly and helpful. Restaurant at the ground level. Free parking. Plenty of eateries nearby. Room is clean. Bed is comfortable. Beddings are new. Good value. I would come back. Recommend.

ok.. not bad..

Unable to sleep the whole night due to construction at throughout the night

its a good location in town area. the most i like is the gym room there , 24 hours .. you can do your workout anytime ...

its a good location in town area. the most i like is the gym room there , 24 hours .. you can do your workout anytime ...

Modern hotel close to Chiula street. We opted for the superior room (cheapest) but these rooms face lifts/escalators so was a little noisy. Bathroom had a funny smell from drains, enquired if reception would chance room but as we’d booked superior room he couldn’t change us. Over good stay for price.

Modern hotel close to Chiula street. We opted for the superior room (cheapest) but these rooms face lifts/escalators so was a little noisy. Bathroom had a funny smell from drains, enquired if reception would chance room but as we’d booked superior room he couldn’t change us.Over good stay for price.

Close to my office

Lovely place and staff was very friendly!

clean room and spacious. reasonably priced and friendly staff

The shower leaked badly needing towels to mop up excess water. Hoped a bar would be available.

The shower leaked badly needing towels to mop up excess water. Hoped a bar would be available.

Hotel is very new, so there is no obvious signs of wear and tear. Location is superb. Walking distance to a whole lot of eating places and massage shops. Beds are firm and comfy. Water pressure in shower is solid and was wonderful to have a warm one after a long day of walking around. All the staffs are friendly and more than willing to help when asked. Hotel shares building with offices, not a big deal. Cafe downstairs for a quick fix and a makan place just across the street that opens from 6pm to 2am everyday, you will never go hungry!

Fair place to stay but not impressed. Clean but many things missing and need to ask service desk. eg towels, no hot water, poor wifi. Service desk not helpful nor polite. Need to walk about 15 min to main attractions but there are nearby food areas. A bit noisy in the night.

Fair place to stay but not impressed. Clean but many things missing and need to ask service desk. eg towels, no hot water, poor wifi. Service desk not helpful nor polite. Need to walk about 15 min to main attractions but there are nearby food areas. A bit noisy in the night.

Good location with clean and comfortable room. Downside is that the Front Desk does not operate 24/7.

It's a clean and modern hotel in the middle of Penang. Everything was just s stones throw away. The room itself was clean and comfortable, they had a gym and a restaurant downstair. All in all made for a good and relaxing stay.

Quite, New & Comfortable Hotel. Good location .

Great location with lots of food choices available within walking distance

Second stay at Urban H. Location is perfect, near to places I visit. Rooms are clean. Parking bays available on site. The only thing lacking is room slippers!

the size of the room was complimentary to the whole concept of the hotel

Very clean hotel