Great location and Super friendly staff. Very clean and convenient to shopping and restaurants

The hotel was very clean and staff was welcoming when we arrived. At first, it was difficult to find because it is tucked away without taxi access in front. We were dropped off on a busy street and had to use google maps to locate our hotel. As far as location it was great for shopping and finding food. You just had to walk outside the hotel and there were lots of places to shop and eat. The bus and subway systems were close by.

Liked the location, transportation

The front desk staff are always acknowledging their guests which make us feel so welcome. The washer/dryer are so convenient to have inside the room. I will definitely return to this hotel.

This hotel is in the middle of everything yet extremely quiet and comfortable. Our room had everything we needed plus a washer/dryer combo. We absolutely loved the location and the comfort.

Convenient location!

Friendly staff, perfect location and clean room!

My two daughters and I stayed there for 2nights. Very clean hotel. Perfect location to walk to shopping area. Also walkable to the old district, about 15min walk. Loved having the in room washer/dryer!!!! I’ve stayed at other hotels where they had shared washer/dryers but the dryers NEVER dried enough and they were always in use. This one was fantastic!! The room was even equipped with a hot cooker, sink, microwave. Plenty of room for our three twin beds.

Great location for dinning and shopping, close to most of tourist attractions

Location and staff of this property was amazing

The room was well equipped with fridge, microwave, glasses, plates and utensils. We enjoyed the free espresso machine and the variety of tea in the lobby, hotel was very clean. The room was a tad too small for the three of us, it would have been great for two people.

Excellent location, reasonable size room. Staff was helpful, however service could be better (trash not cleaned, bed not made during our stay).

We did enjoy our stay in the hotel. Friendly staff and walking distance to shopping and dining. Near metro station.

Location is perfect to reach to all interesting areas.

Hotel is in an incredible location. It has the nicest staff and a tonne of useful amenities: in room washer/dryer, dishware, microwave, and a lobby with endless tea, water, and coffee. I’ll be staying here any time I’m in Kyoto.

We have stayed at this hotel multiple times. The hotel is always clean and comfortable. We like the hotel for its location next to Nishiki Market and being just down the street from the Gion district. It is also steps away from the train station. Very convenient and great value for the money.

If you’re in Kyoto to shop, sightsee, or checking out historical sites, this an easy walkable location. Love the in room washer/dryer, refillable water jugs. Rooms are very spacious and easily fit our family.

Conveniently located in the Nishiki market area. Room came equipped with washer/dryer and mini kitchenette which was useful. Self serve coffee machine and toiletries available in lobby free of charge. No restaurant located at hotel but since it’s located near Nishiki Market food options are only steps away. Clean and quiet.

Excellent location. Close to everything. Can do shopping immediately when you leave the hotel. The tourist spots are also within walking distance. If you prefer to take a bus, the bus stop is just 1 min away. The hotel is modern, and the room is big in terms of Japanese hotel. The hotel provides us with coupons to taste donuts in the fancy store downstairs, which has nice deco and good donuts.

Big room with washer and dryer which is a plus when you are travelling light. Easily accessible via the Hankyu line and lots of food around the hotel.

Great staff! Wonderful hotel right near the market!

Our family trip to Japan took us to Tokyo, Kyoto and Osaka and our everyone including my kids loved Tokyu Stay Kyoto Sakaiza the most. It is super central as we could walk to get our Kimono rental and do a day walking trip to all the major shrines, also super near to Nishiki Market. We loved it that it was so new, staff were very friendly and professional while there is also a washing machine and dryer in the room which really helped for our trip. Price works for us too. Strongly recommended.

While the location is central to the shopping area, it’s hard to get to by public transit. The room was very small for a family of 3. We didn’t have much space to move around. While washer/dryer was a plus in the room everything else was a miss.

Very central. Great surrounds. Excellent facilities

Good location and nice property with free coffee. Convenient to have washer/dryer in room. The only downside was that the bed was very hard by western standards.

Good location, clean, nice staff. Would stay again!

The staff at the hotel are exceptional. When we were leaving to Osaka, we asked general transportation. However when we checked out, staff actually wrote down exactly which train routes and time. I would visit here again without any hesitation.

Location is great. Inside the covered market streets. Walk out and you are right there. Subway station steps away. Nishiki market is 5 minute walk. You are steps away from the main boulevard with all the designer stores if that’s what you want. Gion area is a 15 minute walk. Modern facilities in hotel, rooms are large and washer/dryer was key. Japanese service is excellent anywhere you go.

The hotel is located in an excellent location if shopping and sightseeing is your goal for visiting Kyoto. We love the fact that there is a washer/dryer machine in the room. It has been kept clean too. We used a good number of times for our laundry. The staff is polite, courteous and knowledgeable. The hotel also provided maps for nearby breakfast, shopping and transportation online. We really enjoyed the congee place nearby. We found this congee place from the map that the hotel provided. There was also a very popular Ramen place nearby. We could see the long queue of people waiting at the Ramen place from our window. Will definitely stay in this hotel again when we visit Kyoto again.

Read about this chain on a travellers blog and thought we would try it out. Glad we did. Hotel location gives you easy access to all types transportation, shopping and dining. Area felt safe. Hotel looks new and is well kept. The premiere room was excellent! Ample space, large bathroom, huge table which was great for planning out our days in Kyoto. The in-room laundry worked great. We enjoyed the staff's suggested casual places to eat inclduing No Name Ramen and Sushitetsu sushi on Pontocho alley. They offer a free outside concierge service to make reservations or boookings for you. Highly recommend you make your reservations ahead of coming to town though as spots fill up fast in Kyoto for anything. Overall, great stay.

Wonderful service, this was a fun and convenient area to stay. The room amenities were perfect for travelers, washer/dryer worked really well.

We had a wonderful stay: great location, helpful staff, spacious room, tastefully decorated everywhere, and the high-end washer/dryer in the room was exceptional. Would definitely stay here again. The only negative was the heavy quilts on the beds in summer weather: using them requires setting the air conditioning much colder than preferred to prevent overheating while sleeping, resulting in wasted energy and an environmental cost. A sheet would have sufficed and been more appropriate.