The stay was decent overall, though I was only there for a day trip. However, I noticed a significant level of exploitation. They charged over 1600 for cleaning just a few clothing items with express delivery, fully aware that my flight was the next day. They marked up their fees by 100% despite me stating I just want it 2 hours earlier he said it’ll come 5 pm exactly with the normal charge which is actually very high.

Its a very good option price quality

The breakfast it was not good

Good

Amazing stay all the staff looked after us except on reception when we were going We were told we had to pay 10 euro each for our 5 missing towel cards . I think this was a deliberatete to get extra money off us, we were never told that if the cards were lost we would need to pay extra money

Small hotel, but doesnt feel crowded. Food: good variety/ quality everyday, specially desert, but it's almost the same everyday(except one day they had seafood),so after a 7 night stay you might feel a little bored. Staff: moslty all nice specially the life guards &the restaurant waiters so hardworking& always smiling, some at the pool bar were rude, also the front desk manager which I dont think he's in the right spot doesnt know a thing about smiling. Rooms: clean& spacious we requested a ground floor room overlooking the pool which we were granted. Kettle, tea &instant coffee refilled daily One situation that happened with us that was frustrating: someone stole our towels when were having lunch, it shouldve been the hotels problem to get us the towel, however we lost sleep over it. The pool guards reassured us that the entire place is covered with cameras &to go check the footage at the FD, when we went, FD manager first claimed its not his problem and that he doesnt have cameras there, after insisting he checked the videos, spotted the guest that did it, after 24 hours of having us go back and forth a lot he finally knew the guest's room, and to our surprise he called us& asked us to talk to this guest &then he left!! How is this our problem? You spot a thief in your hotel& you tell me to handle it just because it was MY TOWEL? So unprofessional. Aside from the FD that I saw were not helpful or flexible, our stay was pleasant and we extended one more night.

Most amazing and best hotel service in Sharm, good staff and amazing managal restaurant, best animation team, music in pool area was active, everything was perfect

Most amazing and best hotel service in Sharm, good staff and amazing managal restaurant, best animation team, music in pool area was active, everything was perfect