staff very impolite and rude they refused our entry even though we were international residents which is a requirement for this hotel. they do it understand how to read NRI passports… they expect that non residents of india have altogether different passport.

nope

Lots of places to eat nearby and their Restaurant is very good.

Issue with Wifi

Hotel is just 2 mins from the exit (Exit 16) of ORR. Perfect location for a stay if you are not travelling into the city. Due to flyover construction in progress, parking was a little issue in front of the hotel. So, they have an allocated parking adjacent to the hotel however it is not that well maintained. If this parking is full, then you need to handover the key to the Vallet Parking, which I am not very much comfortable. When I arrived, there was a conference in the hotel, so the parking was full, and I was insisting parking my car on my own. After conference completed and guests left, they informed me to move my car into the parking. Breakfast taste was very good, not a big spread but your tummy will be definitely full and happy. Happy to stay again in the hotel if I visit Hyderabad in future.

Given all standards maintained, you need to improve the bath room cleanliness. Even though floor is clean, you don't get that feel as there were rust stains/damages to tiles and you can see rusts in metals too. Had hard time in turning on/off the shower and moving hot to cool and vice versa.

Refund policy on cancellation not properly communicated and adhered to. Rather unhappy that whatever was committed was not honored.

it’s clean & well appointed

unable to get a night’s sleep. Adjoining room guests talked loudly till 3am. Later as I slept someone entered my room and removed the card from electricity holder. Reported the matter. Recd a call back the cctv showed the next door guest entered my room by mistake. strange!

Staff was very responsive

Smell of knew paint and dust all around. Traffic sound in the bedroom from the highway all night. No towels and napkins provided until you asked for them. Car parking in the open dirty space.

Breakfast is good but same item daily for 6days

Dinner as im vegetarian..... 96% as non veg unable to eat aalo daily....

Cleanliness in the bathroom needs improvement

near location to airport

local language not at all used by staff

Breakfast was good. Room was neat and tidy

Reception employees were very rude and not really helpful. They were very casual