The scaffolding, the lift not working, the stinky and dirty fridge with the remains of somebody's food from last visit. Not impressed.

EVERYTHING

NOTHING

Good and quick connection to city via doubledecker and underground. Cheap public traffic Zone 2. Good appartment quality / price compared to other booking.com offers in London.

Requiered copy of passport to be sent via chat prior to arrival and key handover. Keys in box, no person. Not consistent information by phone about appartment availability (time), problematic phone calls. Missing reception.

Good location. 15 minutes walking from the metro station. Clean enough.

There were only four towels for four persons for the four days. We asked them for more and they gave us only two extra.

location

need to upgrade apartment with new bed linens toilet filters and kitchen utensils

The living room window it was broken, I couldn’t close it properly and it was cold during the night, I try to contact them but nothing.very disappointing about this

window couldn't be closed in the living room

Property is close to Westfield shopping, Stratford train station and Olympic park (15/20 min walk). The communications by the rental company were great on the day and instructions for gaining access were excellent.

This property is listed as luxury…it could not be further from luxury. The property was clean but very very tired. Bathroom and Shower needs attention, needs re grouting, new silicone, new shower door seal as it leaks all over the floor, the bath panel is broken and needs a new or cleaned shower head (caked in lime scale). kitchen has a unit which is broken and not useable, the washing machine works but settings appear to be a game of luck. Living area has a socket that needs reattached to wall. The apartment is not cold, it’s cooking with not ability to cool it other than open windiest or used the 2 supplied fans. no idea where the heat is coming from though, heating not on. living room needs a bulb replaced (minor issue) The bedroom has a cracked mirror in sliding doors, the mattresses are soft and the one nearest the window just was not comfortable, this could be personal choice. Apartment just needs a right good going over and freshen up, if you’re looking for luxury, this isn’t it.