Upon checking in, I learned that the hotel was under serious renovations. It said this in fine print, once I dug back looking for it, but I believe it should be a pop-up so people really are notified before booking. The front desk guy was nice, but nothing over the top. He told me the King room I had booked wasn't available so we were given 2 queens, with no rate difference. It reeked of weed everywhere. The room was super musty. The area feels a bit shady, homeless lingering around. The parking garage didn't feel secure. Definitely overpriced for the accommodations. Will never stay again

Very convenient location for everything Newport Beach, Costa Mesa and Balboa. The hotel is mid remodel, but still very clean and peaceful.

lot of construction work.

Convenient to downtown and inexpensive. Did the job

Hotel was under construction and there was no notice on hotels.com. No breakfast, no pool and noisy. Staff was not very empathetic. All they had to say was it’s on the website. Their website….not this one. When I initially called before my stay, the automated message before operator picks up says, “Thank you for calling the newly renovated Holiday Inn Express. “ Room was not very clean and, chair had stains and bed sheets had crumbs on them.

I booked Holiday Inn Express specifically for free breakfast. This location is not offering breakfast, just some grab and go snacks, while there’s some repairs being made. It’s definitely the least clean and nice HIE I’ve ever stayed at. It’s also nearly impossible to park in the garage.

parking is a bit weird

Immediately AFTER checking in we were told the hotel was doing construction to their property, pool was closed and breakfast area was closed so to go bags were made. The construction and NOISE was daily from 8-5 sometimes 5:30. Luckily we didnt arrive until 4:30 the first day so we only had to deal with the noise for an hour. We had to revamp our daily plans because the pool was closed. Ask the front desk for more washcloths and was told they didn't have anymore and gave me big hand towels. Day 2 we received a text stating the water would be turned off from 10-4 and that we could get water bottles from the office. This messed up our plans because we then had to stay out even longer because we couldn't shower. Came back thinking since housekeeping had came, there would be enough washcloths but NO they gave us 1 washcloth a stack of hand and bath towels. Day 3 we had to leave the hotel A LOT earlier than planned because you couldn't sleep in if you wanted to due to the noise. Received another text while at the beach that the water was going to be OFF AGAIN. By this time it was ridiculous and were ready to go back home. Finally, was able to come back and shower but the hotel bottle of bodywash ran out. Told the front desk, she went to look for some, said she couldnt find anymore, so she gaves us on OLD bar body soap that fell apart when you opened the package. WE WILL NEVER STAY AT THIS HOTEL AGAIN!!