Nice place. Comfortable.

This hotel is amazing and the staff are just as attentive, kind and accommodating. A few staff members to name *Dining Staff* Prasanth Juan Alexis Nadja Hrvoje Ronny *Reception Staff* Martina Mahmoud Sorry, didnt catch everyones names but i cant think of a single staff member who didnt help, greet or simply make us comfortable throughout out stay. I went on a activity lumbered itinerary with my 2 sisters, the hotel gave us summer cards which include bus transport and so many different activities which are free! I was amazed and saved so much not having to pay, such a helpful touch from Das Alpenhaus hotel. We appreciate all your kind service and will be not only recommending you to others but also paying another visit in winter season ourselves! Look forward to staying with you wonderful people again! Thank you!

The staff were very friendly, breakfast buffet was fabulous and rooms were very clean.

Super freundliches Personal! Tolle Lage! Kaprun Card inklusive!

Expacted a very food stay and received a very good stay

Fantastic sauna and spa area, 2 pool, realy good services and offers for 4 stars hotel!

We had a lovely stay as a group. The rooms were comfortable and clean, the food was excellent, and it was 2 minutes walk to the ski lifts.

This hotel is located directly on Kaprun centre and you can reach the slopes within 350 meters from hotel. This is the biggest advantage of your winter holiday. The hotel is very well equipped with beautiful spa area divided to adults only and family area. They have also big size swimming pool with jacuzzi. Breakfast and dinner is slightly above average. But for us was the service of all members of staff that were are very friendly and helpful.

We reserved one night, and after being at the hotel we've added another night since we were very satisfied. Clean and nice hotel.

Clean , comfortable, save and very friendly staff Location is very good in the center

Receptionist was very rude, her machine didn’t work to hold the money and her altitude was very bad, it took more than 30 minutes to get the check in over with. Parking costs 12 euros a day which was not mentioned in the booking details. We stayed for 5 days and The restaurant staff was rude most of the time. There is no AC in the hotel and it was extremely hot during the day

We had a fantastic stay at the Alpenhaus in November 2021, the welcome, the levels of service, the food, the bedrooms....all were fantastic and we had no cause to complain about any of those aspects. Had a room with a balcony with gorgeous views of the Kitzsteinhorn (when the mist allowed). The spa/pool areas were also really good, and included in the hotel rates (no need to visit the Tauern Spa elsewhere in town - which is great, albeit expensive). Wouldn't hesitate to return, hopefully soon :-)

It was terrible stay not clean at all dirty pillows

Ok

Amazing atmosphere, great service. Good to relax

Great place, hotel staff super friendly, great stay!!

Great stay with my son visiting from Sweden

Nice hotel in central Kaprun and easy walk to the nearest ski lift. The hotel rooms and bathroom are a good standard as you would expect for a 4 star superior. The spa and swimming pool lovely. We were half board for 5 nights and the family enjoyed the food on offer. Would return without hesitation.

I spent two nights in September, the hotel location is amazing near to attractions, supermarket, souvenirs shops, halah food “Turkish Restruant “ Breakfast very good , staff are really nice. The areas of improvement: there was no kettle to prepare tea or Coffee. Also no AC I don’t know in summer what will be the room temperature because we went in autumn so the weather started to be cold.

Great staff, excellent hospitality. The hotel was well kept and very comfortable.

Make sure you book with half board. They have amazing chief in house, we stayed for four days and enjoy different dinner (buffet or dinner set) menu everyday. Will definitely come back here.

amazing hotel, great food, nice spa,...

Nice welcome, very nice room.

No real opinion on the hotel given I was unable to make this trip given flight cancellation and no available flights to rebook for several days. However, given hotel policy was unable to cancel booking at last minute so paid for my entire anyway. Hopefully travel insurance covers this one.

Very nice location and very clean. Parking is with fees and no Air Condition. Also no bell boy.

I spent two fabulous nights at Das Alpenhaus Kaprun. My room was large, clean, and comfortable, with a balcony overlooking the pool and the hills beyond. The pool and spa facilities were excellent, with nice touches of complimentary fruit and drinks, and I had a wonderful massage. Breakfast was great as well.My only negative comment would be the strange hotel policy concerning room service...I saw that the additional charge to deliver food was 9 euros, which prevented me from ordering for dinner. But I was surprised to hear that that 9 euro charge applies to ANYTHING being delivered to a room, including a spoon! Very bizarre, but maybe that's a regional thing. Overall, I had a great stay and would love to come back in the winter!

Nice staff. Nice traditional hotel. Excellent food. Super sauna and wellness area. Overall great experience.

The spa is the gem of this property - beautifully finished, scrupulously clean, with a superb sauna. I really enjoyed spending time here.Rooms are well finished. Breakfast could be improved a little - there is no toaster, for example. The bar is a very nice place to spend some time in the evening.

The spa is the gem of this property - beautifully finished, scrupulously clean, with a superb sauna. I really enjoyed spending time here. Rooms are well finished. Breakfast could be improved a little - there is no toaster, for example. The bar is a very nice place to spend some time in the evening.

Warm and welcoming modern hotel with great facilities.Excellent location with a short walk to ski hire, ski school and Maiskogel lift.Also close to bars and restaurants but retains a quiet atmosphere. The hotel has a new feel and is tastefully fitted in the rooms and public areas.Beds are very comfortable. Food and service excellent. Will be back.

Warm and welcoming modern hotel with great facilities.Excellent location with a short walk to ski hire, ski school and Maiskogel lift.Also close to bars and restaurants but retains a quiet atmosphere.The hotel has a new feel and is tastefully fitted in the rooms and public areas.Beds are very comfortable. Food and service excellent.Will be back.

Great hotel with great facilities. There's lots of cheaper looking options in Kaprun though that don't show up on booking sites