Great experience and buffet breakfast!

We stayed at the Pendini for 4 nights in a double room and a triple room. The rooms were pretty small in comparison to the others we stayed at during our 4 weeks in Europe. The hotel was well placed in the centre of Florence; only a few minutes walk to lots of key spots like the Duomo, Uffizi Gallery and the main train station. The hotel is quite old so there is lots of gorgeous ornate furniture and design features, however that also means that sound proofing is terrible - you could hear people walking down the hallway very clearly (and loudly), what was happening in that he bathroom and even the toilet flushing in the room next door. The staff were very friendly and helpful, and breakfast was pretty good. Overall we enjoyed the stay but unsure about whether we’d stay again due to the room size and lack of sound proofing.

Very friendly staff. Room was clean and location was fantastic!

The hotel was very nice. But, there is an extremely loud music every night in the Piazza every night until 1am and it literally keeps you awake. We had to get ear plugs and put pillows against the window but it didn't work. Too bad because the hotel is nice, but I would never recommend it unless you plan to stay out until after 1am

Pleasent hotel in central Florence ideal for all the sites, dining out etc

The hotel is in an awesome location, you are steps away from anything you want. The hotel itself is old but kind of cool. They offer a great breakfast in the morning. We probably received the worst room in the hotel. We had a window that looked out into the Piazza square which would have been amazing, however the Hôtel assembled a giant billboard that covered our view completely. We could hear all of the celebrations below us but couldn’t see a thing. I would have complained and demanded a refund, we were only staying one night and moving on in the morning. We literally slept and showered only. I personally felt taken by the hotel…. I would never recommend the hotel nor ever stay there again.

Amazing hotel

I booked two rooms for 4 ppl(two couples) and was aware check-in was at 2. Our plans were to drop our luggage off so we could attend a 10:30 cooking class. Once we arrived the lady at the front desk assumed we were trying to check in early and was unfriendly and rude! She said that I did not inform them that even though I booked two rooms apparently I did not specify there were going to be two people in each room ( couple). She literally rolled her eyes. Once we checked in, I’m sure we got the worse rooms. They were TINY and with no view at all. The room that the other couple stayed in smelled like sewer. I booked this hotel based on the great reviews and we did not have a pleasant experience at all. Needless to say we won’t be back.